Strategic Plan Evaluation Refer Back To Week 2 Company Hoo
Strategic Plan Evaluationreferback To The Week 2 Company Hoosier Medi
Refer back to the Week 2 company, Hoosier Media, Inc. Your consulting firm is now ready to present suggestions regarding the strategic plan of Hoosier Media, Inc. In a 10- to 20-slide presentation with speaker notes, address the following which will be presented to the Director of Marketing: · The best possible options for evaluating a strategic plan · Corrective actions that should be taken to ensure company operations are correctly aligned with the strategic plan Include the following in your presentation: · How should the company measure organizational performance? · How will the company examine what progress is being made toward the stated objectives? · What criteria will be used when determining whether company objectives are measurable and verifiable? · Based on your knowledge of the company, what changes should be made to reposition Hoosier Media competitively for the future?
Paper For Above instruction
Evaluating and effectively adjusting a strategic plan is essential for organizations like Hoosier Media, Inc., especially in the rapidly shifting landscape of media and publishing. To ensure continued relevance and competitiveness, Hoosier Media must adopt comprehensive evaluation mechanisms, implement corrective actions, and continually align its operations with strategic objectives. This paper explores the best options for evaluating the strategic plan, methods for measuring organizational performance, criteria for verifying progress, and the strategic changes necessary for future positioning.
Evaluating a Strategic Plan: Best Options
Strategic plan evaluation involves systematically analyzing the extent to which organizational goals are being met and identifying areas requiring adjustment. The balanced scorecard approach is widely recognized for its effectiveness because it integrates financial metrics with internal process, customer, and learning and growth perspectives (Kaplan & Norton, 1992). For Hoosier Media, this approach facilitates a holistic view of performance, capturing both traditional financial indicators such as revenue and profit margins and non-financial indicators like customer satisfaction and digital audience engagement.
Benchmarking is another valuable method, wherein Hoosier Media compares its performance against industry leaders or competitors. This process uncovers best practices and benchmarks to set realistic improvement targets (Camp, 1989). Regular SWOT (Strengths, Weaknesses, Opportunities, Threats) analyses also allow for strategic reassessment and timely corrective actions based on internal capabilities and external market conditions (Glaister & Falshaw, 1999).
Finally, scenario planning enables Hoosier Media to prepare for uncertain future developments, considering multiple possible scenarios and developing contingency strategies (Schwartz, 1991). Given the evolving nature of media consumption, scenario planning provides a flexible framework for adapting strategies proactively rather than reactively.
Measuring Organizational Performance
Performance measurement should incorporate a mix of quantitative and qualitative metrics aligned with strategic objectives. Financial measures such as revenue growth, profit margins, and return on investment provide baseline indicators of financial health. However, for a media organization transitioning into digital platforms, metrics like online traffic, subscription rates, and advertising revenue from digital channels are critical (Kumar & Garg, 2010).
Customer metrics, including readership surveys, satisfaction scores, and social media engagement, offer insights into audience loyalty and brand perception. Internal process metrics, such as content production efficiency and distribution delivery times, reflect operational effectiveness. Employee engagement and innovation indices also serve as indicators of internal vitality, especially as organizational culture shifts to embrace new technologies and approaches (Kaplan & Norton, 2001).
Examining Progress Toward Objectives
Progress can be assessed through regular performance reviews and KPI (Key Performance Indicator) dashboards that track specific targets over defined timeframes. Monthly and quarterly reviews facilitate ongoing monitoring, enabling management to identify deviations and implement timely corrective measures. For example, if digital subscription growth is stagnating, targeted campaigns or content innovations can be introduced. Additionally, conducting quarterly strategic audits—comparing current performance versus strategic benchmarks—ensures alignment with long-term objectives.
Stakeholder feedback, including customer surveys and employee insights, further informs the evaluation process by capturing perceptions of progress and areas needing improvement (Kaplan & Norton, 1992). This multi-faceted approach ensures that performance assessments transcend mere financial metrics and incorporate broader organizational health aspects.
Criteria for Measurable and Verifiable Objectives
Objectives should be SMART: Specific, Measurable, Achievable, Relevant, and Time-bound (Doran, 1981). For example, a measurable objective could be increasing online subscription rates by 20% within 12 months. Verifiability entails establishing clear data sources such as analytics platforms, subscription databases, and financial records to substantiate achievement claims. Critical criteria include clarity of indicators, data accuracy, and consistency over time, which collectively ensure that progress is both tangible and defensible (Purdy, 2017).
Additionally, setting benchmarks and comparison standards helps verify the progress, such as comparing current digital readership figures with historical data or industry averages. These criteria foster accountability and enable precise assessment of strategic implementation effectiveness.
Strategic Changes for Future Competitiveness
Hoosier Media must consider structural and cultural adaptations to reposition itself effectively. First, diversifying revenue streams is imperative, particularly by expanding online advertising, digital subscriptions, and multimedia offerings to offset declining print sales (Norris, 2000). Investment in website infrastructure, user experience, and targeted content marketing can significantly improve digital engagement.
Secondly, embracing technological innovation is essential. Implementing big data analytics, artificial intelligence, and personalized content delivery mechanisms can enhance customer experiences and attract younger audiences who prefer digital media (Kemp, 2019). This technological shift requires training staff and redefining organizational roles to support digital strategies.
Furthermore, cultural change initiatives are fundamental. Hoosier Media should foster an organizational culture that values agility, innovation, and continuous learning. Leadership should champion adaptive mindset, encouraging experimentation and reducing resistance to change (Purdy, 2017). Engaging employees in strategic initiatives ensures buy-in and smoother transitions.
Finally, content diversification targeting different demographic segments—such as digital-native youth, senior citizens, and niche interest groups—increases market reach. Tailoring content to meet various needs aligns with market trends emphasizing personalized and diverse media consumption (Scott Purdy, 2017).
In conclusion, by adopting a multidimensional approach to strategic evaluation, establishing clear performance metrics, and implementing transformative organizational strategies, Hoosier Media can navigate industry shifts and secure a sustainable future. Continuous learning, innovation, and stakeholder engagement will be critical drivers of success in this evolving landscape.
References
- Camp, R. C. (1989). Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance. ASQ Quality Press.
- Glaister, K. W., & Falshaw, J. R. (1999). Strategic planning: Still worth the effort? Long Range Planning, 32(1), 107-116.
- Kaplan, R. S., & Norton, D. P. (1992). The Balanced Scorecard—Measures That Drive Performance. Harvard Business Review, 70(1), 71-79.
- Kaplan, R. S., & Norton, D. P. (2001). The Strategy-Focused Organization. Harvard Business School Press.
- Kemp, S. (2019). Digital 2019: Global Digital Overview. DataReportal. https://datareportal.com/reports/digital-2019-global-digital-overview
- Kumar, V., & Garg, R. (2010). Customer relationship management: An analytical approach. Cambridge University Press.
- Norris, P. (2000). A Virtuous Circle: Political Communications in Post-Industrial Societies. Cambridge University Press.
- Purdy, P. W. (2017). Stop the Presses. KPMG.
- Schwartz, P. (1991). The Art of the Long View: Planning for the Future in an Uncertain World. Currency Doubleday.
- Doran, G. T. (1981). There's a S.M.A.R.T. way to write management's goals and objectives. Management Review, 70(11), 35-36.