Survey Selling: Today’s Communication Style Assessmen 962363

Surveyselling Today Communication Style Assessment Exercise Tmthis Ass

Survey SELLING TODAY Communication Style Assessment Exercise TM INSTRUCTIONS: The words listed below describe attitudes or behaviors expressed when communicating and interacting with others. Carefully consider each word and decide whether it accurately describes the attitude or behavior of the person being assessed. Rating Scale: Using the numbers 4, 3, 2, 1, and 0 (4 is most descriptive and 0 is least descriptive), enter the number that represents the behavior of the person you are assessing. You must provide a number for all the words presented. Enter the name of the person being assessed in the box below.

Name Reminder: Provide a number for all words presented. 0 Precise 0 Bold 0 Unrelenting 0 Meticulous 0 Conforming 0 Cautious 0 Diligent 0 Emotional 0 Deliberate 0 Forceful 0 Collaborative 0 Gentle 0 Dynamic 0 Approachable 0 Patient 0 Serious 0 Methodical 0 Influential 0 Aggressive 0 Lighthearted 0 Outspoken 0 Stimulating 0 Spontaneous 0 Warm 0 Excitable 0 Organized 0 Enthusiastic 0 Requiring 0 Intense 0 Determined 0 Unemotional 0 Sociable 0 Relaxed 0 Disciplined 0 Persuasive 0 Decisive 0 Talkative 0 Sensitive 0 Competitive 0 Reserved When Finished, Click Here. Preferred Communication Style of Name: Reflective The identified preferred communication style is a Reflective. A reflective enjoys studying problems and finding solutions to them. A reflective focuses on challenges and works in an organized, disciplined manner in order to reach his or her objectives. The Preferred Range of Communication Styles of Name The highest point on this chart is the dominant or preferred communication style. The other bars show the preferences for alternative styles. You may now print this completed survey for future reference. SELLING TODAY Communication Styles Exercise SUGGESTIONS FOR SELF-IMPROVEMENT Person Preferred Communication Style Name Reflective A Reflective may enjoy more success and happiness by openly showing concern and appreciation of others, occasionally trying shortcuts and time-savers, and adjusting more readily to change and disorganization. He or she should strive to improve on decision-making timeliness, initiating new projects, compromising with the opposition and stating unpopular decisions. Specifically, a Reflective may enjoy more success when communicating with the three other styles in the following manner: Communicating More Effectively With The Directive The key to relating to a Directive is to keep the relationship somewhat businesslike. Developing a strong personal relationship is not a high priority for Directives. In other words, friendship is not usually a condition for a good working relationship. Your goal is to be as efficient, time disciplined, and well organized as possible and to provide appropriate facts, figures, and success probabilities. Most Directives are goal-oriented people, so try to identify their primary objectives and then determine ways to support and help with these objectives. Ask specific questions and carefully note responses. Look for specific points you can respond to when it is time to present your ideas. Communicating More Effectively With The Emotive If you are communicating with an Emotive person, you will need to move at a somewhat rapid pace that holds their attention. Be enthusiastic and avoid an approach may be stiff and formal. Take time to establish goodwill and build relationships. Do not place too much emphasis on facts and details. To deal effectively with Emotive people, plan actions that provides support for their opinions, ideas, and dreams. Plan to ask questions concerning their opinions and ideas, but be prepared to help them get “back on track†if they move too far away from the topic being discussed. Maintain good eye contact and, above all, be a good listener. Enter name of person being assessed.

Paper For Above instruction

Introduction

The importance of understanding communication styles in sales and interactions cannot be overstated. Each individual possesses unique attitudes and behaviors that influence how they communicate, collaborate, and make decisions. Assessing these styles effectively can significantly enhance relationships, improve negotiation outcomes, and foster better teamwork. The Survey Selling Today Communication Style Assessment Exercise aims to identify these distinct styles through self-assessment, offering a foundation for targeted self-improvement and more effective communication strategies.

Understanding the Communication Styles

The assessment categorizes communication styles into four primary types: Reflective, Supportive, Directive, and Emotive. Each style exhibits characteristic behaviors and attitudes, which influence how the individual interacts with others in various settings. Recognizing these styles helps in tailoring communication approaches to fit different personalities, thus increasing the likelihood of achieving desired outcomes.

Reflection on the Reflective Style

The Reflective style, as identified in the assessment, is characterized by an enjoyment of studying problems and finding solutions. Reflectives tend to focus on challenges and work systematically to achieve objectives. They prefer organized, disciplined environments and value thorough analysis over quick decision-making (Miller et al., 2004). This style is often associated with meticulousness, patience, and a preference for structure. Such individuals excel in roles that require careful planning and strategic thinking (Fisher & Ury, 2011).

Self-improvement strategies for Reflectives include showing more concern and appreciation for others, embracing flexibility, and being more open to change (Goleman, 1996). Enhancing decision-making speed and willingness to initiate projects may also lead to better interpersonal and professional outcomes. Although their analytical nature is an asset, Reflectives can sometimes benefit from adopting a more personable approach to foster stronger relationships (Hargie, 2011).

Effective Communication with Different Styles

Communicating with the Directive

Directives are goal-oriented, assertive, and tend to be businesslike. To communicate effectively with a Directive, it is essential to focus on facts, objectives, and efficiency. Building a relationship based on shared goals and demonstrating support for their primary objectives increases rapport (Baron & Harris, 2008). Asking specific questions, providing clear data, and avoiding unnecessary social chatter are effective strategies in this context (Thill & Bovee, 2014).

Communicating with the Emotive

Emotive individuals are enthusiastic, expressive, and thrive in dynamic environments. Engaging with Emotives requires moving at a rapid pace, exhibiting enthusiasm, and maintaining eye contact (Mehrabian, 1981). To be effective, it is important to support their ideas and dreams, ask about their opinions, and listen actively (Gamble & Gamble, 2011). Establishing rapport through personal connection and positive reinforcement can enhance communication with Emotives (Baker, 2013).

Communicating with Supportive

Supportive individuals value relationships, harmony, and personal connections. Building trust involves taking time to understand their interests and concerns, listening carefully, and offering reassurances (Hargie, 2011). They dislike conflict and may need patience when disagreements arise. Showing genuine concern, being helpful, and avoiding aggressive tones facilitate better interactions (Fisher & Ury, 2011).

Conclusion

The self-assessment exercise provides valuable insights into individual communication preferences and areas for growth. By understanding and adapting to different styles, individuals can improve their effectiveness in sales, negotiations, and everyday interactions. Cultivating flexibility and empathy in communication not only enhances relationships but also opens opportunities for success in various professional domains. Continuous self-improvement, guided by awareness of one’s style and others’ preferences, is essential for sustainable personal and professional development.

References

• Baker, M. J. (2013). Marketing Strategy and Management. Palgrave Macmillan.
• Baron, R. A., & Harris, L. C. (2008). Marketing (4th ed.). Pearson Education.
• Fisher, R., & Ury, W. (2011). Getting to Yes: Negotiating Agreement Without Giving In. Penguin Books.
• Gamble, T., & Gamble, M. (2011). Communication Works. McGraw-Hill Education.
• Goleman, D. (1996). Emotional Intelligence: Why It Can Matter More Than IQ. Bantam Books.
• Hargie, O. (2011). Skilled Interpersonal Communication. Routledge.
• Mehrabian, A. (1981). Silent messages: Implicit communication of emotions. Wadsworth Publishing.
• Miller, D., et al. (2004). The psychology of communication styles. Journal of Business Communication, 41(2), 123-133.
• Thill, J. V., & Bovee, C. L. (2014). Business Communication Today (13th ed.). Pearson.