Talya Bauer And Berrin Erdogan Learning Objectives

Talya Bauer And Berrin Erdoganlearning Objectivesunderstand The Differ

Talya Bauer and Berrin Erdogan Learning Objectives Understand the different types of conflict Understand the causes of conflict Understand the consequences of conflict Understand how to manage conflict effectively Understand the stages of the negotiation process Understand how to avoid common negotiation mistakes Engage in conflict management and negotiation ethically Understand cross-cultural differences in conflict and negotiation Chapter 10 Conflict and Negotiations © 2010 Jupiterimages Corporation © 2010 Jupiterimages Corporation Negotiation Failure: PointCast Many “dotcoms†startups of the 1990s consisted of little more than a few employees and a room full of servers. Stalled negotiations cost PointCast $443 million, ultimately being acquired by Idealab for a mere $7 million. Conflict Is Conflict Always Bad? The inverted U relationship between performance and conflict. What are the types of conflicts that individuals may have at work? Which type have you experienced the most? What are some primary causes of conflict at work? Explain how miscommunication might be related to a conflict at work. Discussion Causes of Conflict Outcomes of Conflict Is Your Job at Risk for Workplace Violence? Dealing With People Is Your Job at Risk for Workplace Violence? Being In High-Risk Situations What are some primary causes of conflict at work? What are the outcomes of workplace conflict? Which types of jobs are the most at risk for workplace violence? Why do you think that is? What outcomes have you observed from conflict? Discussion Ways to Manage Conflict Conflict Handling Styles Conflict Handling Styles Which Style is Best? There is no single “right way†to deal with conflict. Although many people have a single method they use most frequently, the best conflict handlers will adapt their style to the situation. © 2010 Jupiterimages Corporation Body language can unintentionally fuel a conflict. OB Toolbox: How Can You Stimulate Healthy Conflict? List three ways to decrease a conflict situation. What are some pros and cons of each of these approaches? Do you deal with conflict differently with friends and family than you do at work? If so, why do you think that is? What is you usual conflict-handling style at work? Do you see it as effective or ineffective? Describe a situation in which not having enough conflict can be a problem. Discussion The Five Phases of Negotiation The Five Phases of Negotiation All phases of the negotiation process are important. The presentation is the one that normally receives the most attention but the work done before that point is equally important. © 2010 Jupiterimages Corporation Determining your BATNA “If you don’t know where you’re going, you will probably end up somewhere else.†- Lawrence J. Peter OB Toolbox: BATNA Best Practices Negotiation Strategies OB Toolbox: Seven Steps to Negotiating a Higher Salary Avoiding Common Mistakes in Negotiations Tips for Negotiation Success When All Else Fails: Third Party Negotiations Third party negotiations are intended to help avoid a formal trial or hearing. When All Else Fails: Third Party Negotiations As a last resort, judges resolve conflicts. The Supreme Court of the USA is the highest court in America and consists of nine justices: Chief Justice Roberts (bottom center) and the 8 associate justices (left to right) Alito, Kennedy, Scalia, Thomas, Sotomayor, Stevens, Ginsburg, and Breyer. You Know It’s Time for a Mediator When… Ethics and Negotiations Negotiations Around the Globe Various other differences exist among cultures, such as levels of trust (e.g., Pakistan), negotiation “rituals†(e.g., China), how information exchanges are handled (e.g., Japan vs. United States), and how negotiations are viewed (e.g., Western vs. other cultures). Countries have different thresholds for conflict. Is the goal of negotiation to maximize your economic outcome at all costs? Why or why not? Is it ethical to do so? What are some similarities and differences in conflict management preference and negotiation practices among different countries around the globe? Have you had any negotiating experiences with individuals from other cultures? If so, how did it go? How might it have gone better? Discussion GAD 250 , Fall 2018 Formal Business Report: The Case for Cleveland Completed report due 11/15/18 (new due date) Your assignment is to use all the business communication skills you’ve learned so far to write an authoritative business report to the CEO of your dream company. Your mission is to first, persuade him or her to open an office, factory or branch in Cleveland, and second, convince him or her that you are qualified to play a key role in the expansion (as relates to your career pursuits/desires and experience thus far). You will be making recommendations both about the city and about your qualifications for the job, that will lead the CEO to the obvious conclusion that you are right on both counts (not to mention smart, good-looking, and the perfect candidate for the position). Note: The goal is to convince a company you are highly interested in pursuing with NO PRESENCE IN CLEVELAND CURRENTLY, to: A) Create a presence in Cleveland B) Select YOU to play a key role in the expansion—a role that relates to your career goals upon college graduation and workforce entry. This component does not require much research—just some solid, compelling, supported arguments. You will research the company and the Greater Cleveland market using both secondary and primary sources. You will analyze your data, line up your arguments, and recommend a course of action, just as executives do in the real world. The report must be 10 pages, typed and double-spaced, using 12 pt Times New Roman. The title page, content page, work plan, sources count toward 10. Report particulars: · All facts must be cited following MLA style. You need at least three sources. Common sources for this report are: · Ohio Career Information System, OCIS · U.S. Bureau of Labor Statistics · Reality Check · Business magazines and company websites · Your report will be organized by criteria and will take the direct approach or indirect approach, depending on the anticipated initial perspective of audience (CEO) · Your report includes a Work Plan (no longer than 2 pages)