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Thanks for sharing with us what you learned from the personality assessment and how you can make changes in your behaviors now to better resolve both personal and professional conflicts. This week we also learned about the seven elements of conflict (awareness, center, feelings, response, nature, approach, and ground rules). Share with us which of these you feel will augment your strengths and help you better resolve conflict and why.

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The insights gained from personality assessments are invaluable in understanding individual behaviors and improving conflict resolution skills. One of the key elements of conflict that I believe will augment my strengths is 'awareness.' Awareness refers to the conscious recognition of one’s emotions, reactions, and the dynamics at play during a disagreement. Developing a heightened sense of awareness allows me to pause and assess the situation objectively rather than reacting impulsively. This element can significantly enhance my conflict management capabilities by preventing misunderstandings and fostering a more empathetic and constructive approach to resolving disputes.

In my experience, increased awareness helps in identifying underlying issues that may not be immediately apparent. For instance, being aware of my emotional triggers can prevent escalation and promote more effective communication. It also enables me to recognize when my biases or assumptions influence my reactions, thereby fostering greater self-control and openness. As Nierenberg and Morgan (2015) emphasize, awareness in conflict situations facilitates better listening and understanding, essential for reaching mutually beneficial solutions.

Furthermore, 'awareness' synergizes with other elements such as 'feelings' and 'response.' By acknowledging feelings—both my own and others'—I can navigate conflicts more compassionately. Recognizing my emotional state enables me to choose responses that are constructive rather than reactive, aligning with the 'response' element. This combination enhances my capacity for emotional regulation, which is critical in high-stakes or tense situations.

Moreover, cultivating awareness aligns with my personal goal of continuous self-improvement. It encourages mindfulness, which has been shown to decrease stress and improve emotional resilience (Kabat-Zinn, 1994). This mental clarity allows me to approach conflicts with a calmer demeanor and greater patience, traits that augment my strengths in mediating disagreements effectively.

In professional settings, awareness translates into better leadership and team management. Leaders with high awareness are more perceptive of team dynamics and can proactively address issues before they escalate. As Goleman (1998) notes, emotional intelligence, particularly awareness of one’s own emotions, is a vital component of effective leadership. This quality fosters trust and collaboration among team members, ultimately leading to a more harmonious work environment.

However, cultivating awareness requires deliberate effort and reflection. Practices such as mindfulness meditation, journaling, and seeking feedback from others can enhance self-awareness. Regular self-assessment helps in recognizing patterns of behavior and identifying areas for growth. Over time, this heightened awareness will empower me to handle conflicts with confidence and wisdom, making me a more effective communicator and problem solver.

In conclusion, the element of 'awareness' stands out as a pivotal tool that will augment my strengths in conflict resolution. It enables me to understand myself better, respond thoughtfully, and foster positive interactions. By integrating awareness into my daily practices, I can improve both my personal relationships and professional collaborations, leading to more effective and peaceful conflict management.

References

  • Goleman, D. (1998). Working with Emotional Intelligence. Bantam Books.
  • Kabat-Zinn, J. (1994). Wherever You Go, There You Are: Mindfulness Meditation in Everyday Life. Hyperion.
  • Nierenberg, G. I., & Morgan, D. (2015). The Surprising Power of Conflict: The 7 Elements of Conflict. Harper Business.
  • Jordan, P. J., & Troth, A. C. (2004). Managing emotions during team problem solving: The importance of relational skills and perceived conflict. Team Performance Management, 10(5/6), 102-111.
  • Deutsch, M. (1973). The resolution of conflict: Constructive and destructive processes. Yale University Press.
  • Baron, R. A. (2000). Conflict in organizations & groups. Psychology Press.
  • McCormick, K. (2003). Emotional intelligence and conflict management. Journal of Business Ethics, 43(1), 59-66.
  • Fisher, R., & Ury, W. (1981). Getting to Yes: Negotiating Agreement Without Giving In. Penguin Books.
  • Thomas, K. W. (1976). Conflict and conflict management. Handbook of Industrial and Organizational Psychology, 3, 889-935.
  • Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition and Personality, 9(3), 185-211.