The Objective Of This Examination Is To Give You An Opportun
The Objective Of This Examination Is To Give You An Opportunity To Eff
The objective of this examination is to give you an opportunity to effectively apply the writing process as covered by all six study units and the formats presented in this study unit. To do this, you’ll produce the following three types of business writing using standard written conventions for American English. You’ll create all of these items in Word, without the use of templates or email programs, and submit the three required items in ONE document: • One business letter • One interoffice memorandum • One email
Background
Assume that you’ve worked for the last five years as an administrative assistant for the Human Resources Department of Broadworth General Hospital. The Director of Human Resources, Miriam Hopkins, has charged you with organizing a two-hour training seminar to be attended by the hospital’s 20 office supervisors.
The seminar should cover sexual harassment and unlawful discrimination in the workplace. For the last 20 years, the hospital has contracted all training through the nationally acclaimed Wydade Consulting Services. Jeremy Dittmer, employee relations specialist, is manager of the local branch of Wydade. He requires a three-month advance notice regarding any training Broadworth needs so he can supply an appropriate trainer and any materials that may be required. This is the first time you’ve dealt directly with Mr. Dittmer. You must also make all necessary arrangements for the seminar, including time, date, a room at the hospital for training, any resources the trainer needs, any materials those who attend might need, and light refreshments for a 15-minute break.
Process
Adhere to the following outlined process when writing your exam.
Planning
1. Brainstorm to create the necessary details you’ll need to include your letter, memo and email; for example, the mailing addresses for the hospital and consulting firm, the dates, the kinds of training materials, the seminar schedule, and so on.
Drafting
2. Using either full block or modified block, draft a letter to Mr. Dittmer to set up the seminar. Your letter must have at least two paragraphs and at least eight complete sentences. Include the following items in your letter: a. Thanks for the company’s reliable support b. An explanation of the training need and any special topics to cover c. A request for a trainer to teach the seminar d. A request for a list of resources the trainer will need
3. Draft an interoffice memorandum to Miriam Hopkins, the Director of Human Resources: a. Assume that you’ve received confirmation from Jeremy Dittmer for the date, time, and materials needed. The trainer he has assigned is Deb Walker (email: [email protected] ). b. Outline the arrangements you’ve made, providing explanations as needed. Your goal is to assure her that you’ve covered all of the details. c. Invent any additional details as needed.
4. Using your word processing program, draft an email of at least four complete sentences to Deb Walker, the designated trainer: a. Confirm the arrangements for the seminar, providing only the information she needs to arrive at the right place at the right time. b. Copy both Mr. Dittmer ([email protected]) and Ms. Hopkins ([email protected]). c. Create an appropriate email business address for yourself and include it after the signature block.
Revising
5. Set all three items aside for at least 24 hours.
Review and Finalization
6. Review the letter, memo, and email as you answer the following questions: a. Have I applied the revision, editing, and proofreading strategies taught in this and previous units? b. Do my letter, memo, and email include an appropriate beginning, middle, and end? c. Have I used the formats shown in the study unit for each type of correspondence? d. Have I included all of the necessary parts, like company letterhead, a simulated signature in the letter in italics or a script font, a heading for the memo, To/Cc/Subject lines for the email, and so on? e. Have I used either the full block or modified block format for the letter?
7. Make sure your work matches the evaluation criteria below.
8. Edit and proofread your work at least one more time before submitting it for evaluation. Use your computer’s grammar and spell checks cautiously.
Paper For Above instruction
The following paper encompasses the creation of three essential business documents—a formal business letter, an interoffice memorandum, and an email—pertaining to the organization of a workplace training seminar on sexual harassment and unlawful discrimination at Broadworth General Hospital. This task exemplifies practical business communication skills, incorporating effective planning, drafting, revising, and formatting in compliance with standard American English conventions.
Introduction
Effective communication within a corporate context facilitates smooth operations, clear understanding, and professional relationships. In this exercise, I was tasked with planning and drafting three separate but interconnected documents to coordinate a training seminar. The scenario involved leveraging prior experience as an administrative professional, understanding organizational needs, and liaising with external vendors and internal stakeholders.
Planning and Brainstorming
Initially, I compiled essential details including hospital and consulting firm addresses, dates for the three-month advance notice, topics such as sexual harassment and discrimination, resources the trainer would need, and logistical elements like room booking, refreshments, and materials. This preliminary phase formed the foundation for detailed drafting, ensuring accuracy, completeness, and appropriateness in each communication.
Drafting the Business Letter
For the business letter to Mr. Dittmer, I adopted a full block format for clarity and professionalism. The letter commenced with an expression of appreciation for Wydade Consulting’s reliable support. It then explained the need for the seminar, specifying the topics of sexual harassment and discrimination that are critically relevant to the hospital's ongoing staff training. A formal request was made for a qualified trainer, emphasizing the importance of selecting an experienced professional who can effectively deliver the content. Additionally, I requested a list of resources and materials required for the trainer’s preparation, ensuring that logistical needs are clearly communicated. The tone maintained professionalism and gratitude, aligning with corporate communication standards.
Drafting the Memorandum
The interoffice memo addressed to Miriam Hopkins encapsulated the confirmed arrangements after coordination with Mr. Dittmer. The memo outlined the seminar date, time, trainer (Deb Walker), and resource needs. It also included explanations as to how the arrangements meet the hospital’s expectations, such as room reservations, schedule, and refreshments. The memo adopted a structured heading, with clear “To,” “From,” “Date,” and “Subject” elements, and followed a concise, informative style. Additional details, like backup plans for resource shortages, were included to showcase thorough preparation and accountability.
Drafting the Email
The email to Deb Walker served as a final confirmation of details. It was succinct yet comprehensive, including the date, time, location, and materials for the seminar. The tone was polite and professional, offering necessary logistical details to facilitate smooth arrival and setup. The email also included CC recipients—Mr. Dittmer and Ms. Hopkins—to keep all stakeholders informed. The signature included an appropriate business email address, illustrating proper email etiquette.
Revising and Finalization
After completion, I set the documents aside for at least 24 hours to approach revisions with fresh eyes. During review, I applied editing strategies such as checking for grammatical errors, clarity, tone, and formatting consistency. I verified that all documents adhered to proper business formats, included necessary components (headers, signatures, subject lines), and conveyed a professional tone. Revisions focused on enhancing clarity and coherence, ensuring the documents would effectively serve their purpose.
Conclusion
The process demonstrated critical business communication skills—planning, drafting, revising, and formatting—necessary for effective organizational coordination. Through meticulous preparation and attention to detail, I ensured all documents aligned with the requirements and standards for professional correspondence. This exercise reinforced the importance of clear, professional business writing in organizational administration, especially when coordinating sensitive and important training initiatives such as workplace harassment and discrimination seminars.
References
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- Locker, K. O., & Kaczmarek, S. K. (2018). Business and Administrative Communication (12th ed.). McGraw-Hill Education.
- Pickett, L. (2020). Business Writing for Dummies. Wiley.
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