Two Or Three Pages Double Spaced, A Mushroom Model We Have B

Two Three Pages Double Spaced A Mushroom Modelas We Have Been Discus

Two-three pages double-spaced + a mushroom model As we have been discussing in class, discourses are settings that come with an expected set of behaviors, in order to function within the discourse. Another distinguishing feature of discourses is that they require an identity kit required to validate membership within the discourse, which may include a dress code, a specialized vocabulary, etc. For example, a college classroom is a discourse where, in order to adapt and function, one must manifest certain behaviors, such as respect for peers, teachers and you might even have an “identity kit’ of a note taking-device, etc. to prove you are a member. Our classroom also constitutes a discourse because we have vocabulary that’s specific to us—memo, “business report’, “executive summary’, etc.

Most importantly, everything we observe in a discourse is indicative of a value system and/or a set of goals. In other words, most everything that occurs within a given discourse is a reflection of the deeply-rooted, goals or values around which the discourse is clustered. And, it is fairly safe to say that discourses are the way that they are because they have some kind of goal. Discourses will often be significantly different from each other. For example, the discourse of a classroom will be different than the discourse of a place of worship, which will be different than the discourse of a night out with friends.

For the sake our business course, we are interested in the discourse of a workplace. It is important to be aware of (and possibly adapt to) the discourse of the professional settings where we will engage, in order to navigate daily operations within that discourse. Just like the how the personalities of companies will differ, the discourses (value systems, goals, expected behavior, required identity kit) will also differ. Your Task This assignment will require that you do some firsthand research and observe a workplace or a classroom setting (though not this one) and write an analysis of the discourse or “culture’ of the setting. Please begin your analysis with a mushroom model, based on our class discussions.

Remember our analogy of the mushroom—the part of the organism above the soil is quite small when compared to the vast network of roots below the soil. I would like you to write two to three pages, detailing what you observe to be the discourse of this setting. Some things you should be looking for and integrating into your analysis: · Vocabulary—Is there a set of vocabulary one would have to know to function in this setting · Behaviors—How should people in this discourse conduct themselves? Is it an easygoing environment? Is it a bit more conservative? What’s the general mood like? · Dress-code—What kind of uniform(if any) would one need to navigate this discourse? Is there a formal dress-code that’s upheld? Is it a more causal atmosphere where formal dress would be laughed at? · Modes of Communication How does the culture of the setting influence communication? For example, if the workplace is fairly traditional, with hierarchies clearly designated, how does that influence how we might communicate with our boss? Consider things like medium, formality, tone, etc. · Feel free to list any other observations you make about what will comprise the “identity kit’ that’s needed in order to exist within this discourse. · Most importantly: for every observation you make, or consistent pattern you observe, be asking why? Beneath everything you see, try and think about the values and/or goals that the observation is reflecting. What does this discourse value? How do things like the dress-code, the vocabulary, the expected behavior reflect or push forth these values or goals? You may use a workplace you where you currently or have previously worked or you can use one that you have no part of but may be interested in. James Sticky Note This is an introduction to a volume of the Journal of Education devoted to my papers. This piece is quite close to my paper "What is Literacy?". Discourse Analysis 1) Mushroom Model Analysis Vocabulary · Speech is casual amongst coworkers as well as customers (preferably friendly) · Still professional tone because in a work setting · Use technical terms such as “Pony’, “STAR’, “TPP’, “BORE’, etc. Behavior · Interactions with customers are laidback, where many will help customers whenever they ask · Taking initiative as employees to go above and beyond · Because of its casual nature, some employees find it an opportunity to ‘slack off’ Dress-Code · All employees are dressed in whatever style they prefer · Still uphold a dress code where we cannot wear open-toed shoes, thin-strap tank tops, no excess exposure · All employees are required to wear a H&M lanyard and their name tags · Because it’s a retail job, the company emphasizes that we make the customers comfortable, therefore being casual is the best method especially since it is applicable to different types of customers · As much as being casual and friendly, we still must uphold a level of professionalism because after all we are representing H&M as a company; professional tone should reflect H&M’s values and need to satisfy customer needs · Many of H&M’s technical terms are derived from Swedish, thus translating into English which may be too long to say every time; alternative is to have acronyms which also helps fasten processes = efficiency · Our managers have emphasized that we as employees shouldn’t overwhelm customers when they come in, but rather be like ‘ninjas’ and appear/disappear whenever customers need us. This gives customer the opportunity to browse on their own. · One of H&M’s values is to have ‘entrepreneurial spirit’ where we make decisions on our own and take initiative to better our store · Our store has a low-retention rate because of certain employees that do not fully follow the values of the company, making their experience difficult to catch up with therefore leading to slacking off and committing ‘time fraud’ where they are dishonest about time (time they clock in, duration of breaks, etc) · Laws reinforce that employers must hire employees without any sort of bias or discrimination. But the company already believes in individuality, hence why there are diverse styles among my coworkers. · Although all styles are appreciated at H&M, we must uphold a certain amount of professionalism while working which is also why a dress code is implemented; not only does it enforce appropriate clothing but also work-safe attire (ex. Shoes) · We are all identified by lanyards and name tags, so we can maintain our individual styles even during work 2) Written Analysis My discourse analysis is based on my employment at H&M, where there is an obvious company culture implemented in our workplace. I’ve been with the company for almost two years, so I feel that I have solid observations and input regarding how our store functions. I have organized my observations in the mushroom model above, breaking down into three different categories: dress-code, vocabulary, and behavior. The discourse of my workplace is quite unique, compared to most retail jobs. Behavior and interactions are the most crucial applications when working in a retail job. To begin, the main idea that H&M emphasizes for employees and potential hires is the company’s individuality. At the beginning of my training process, we were told that we have the ability to appeal to a wide range of demographics. I have observed that our employees, and even managers are quite laidback. I would see managers crack jokes with other customers and behaving like a friend for the customer. That kind of interaction help customers relax in a big and busy store, as well as helping with what they need before leaving the store. Although our employees act very casual with customers, we also strive for “entrepreneurial spirit’. At H&M we have values that we follow as employees, and many strive to reach goals and take initiative to improve the store. Many employees have also go above and beyond to train new members of the team. As simple as a retail job may seem, H&M has many technical vocabulary that we use while working on the sales floor. For example, we would have terms such as “pony’ which is a rolling, metal rack you would see filled with clothes. However, the word is derived from the company’s Swedish terminology. Acronyms are also used while on the job such as “TPP’ (total per piece), or “BORE’ (buy on reduced everything), and other less common terminologies. These terms are unique to the company, especially since our system is very different compared to department stores such as Macy’s or Nordstrom. The dress-code is the basic way of expressing oneself while working at H&M. Our employees are given bright, red lanyards and a nametag to differentiate ourselves from regular customers since we wear regular clothes. This kind of dress-code also represents the amount of ‘freedom’ that H&M gives to employees to express their individuality as well as other customers that may share the same style or characteristics. Because of our individuality, it also reels in different demographics to shop at our store; those more likely to approach an employee that “looks like them’. But we can dress freely to a certain extent, where we must also comply with dress code. After all, we are a company and work in a professional setting. Thus, certain rules such as “no revealing clothes’ or “shirts with offensive graphics or words’ are not allowed at the workplace.