United Airlines' A Team Research Organization

United Airlinesas A Team Research An Organizatio

Presentation Topic - United Airlines As a team, research an organization that is in need of a change and present how the team will manage the change process by incorporating the three essential responsibilities of HRM, focusing on one subsystem that requires change within the organization. For more information, reference Figure 2.4 in the Management portion of the textbook. The team is required to create a PowerPoint presentation of 18 slides (including a title slide and references slide). Address the following in your presentation under the appropriate heading: Guerline - 2. Organizational Subsystems in Need of Change Within the Organization: Identify three of the subsystems in the organization that relate to the needed change that was identified. Of the three subsystems chosen, identify the main subsystem that failed and led to the problem. Provide a justification or explanation for choosing the subsystem for change. Guerline - 3. Impact of the Proposed Change on Two Other Organizational Subsystems: Discuss how the proposed change will affect the other two subsystems identified. Discuss any system realignment that may result from the changes proposed. I will need a total of 4 slides including references, and links.

Paper For Above instruction

Introduction

United Airlines, a major player in the global aviation industry, has faced various operational, financial, and customer service challenges in recent years. Recognizing the need for organizational change is crucial for maintaining competitiveness and ensuring long-term sustainability. This paper discusses the necessary change within United Airlines, focusing on identifying subsystems in need of change, understanding their interrelationships, and proposing a strategic approach to manage these transformations effectively.

Organizational Subsystems in Need of Change

Within United Airlines, three critical subsystems requiring change include the Human Resource Management (HRM), operational processes, and technological infrastructure. These subsystems are interconnected and directly influence organizational performance and customer satisfaction. The HRM subsystem faces issues related to employee engagement, training, and workforce morale. Operations, including flight scheduling and maintenance, have experienced inefficiencies. Lastly, technological systems, particularly booking platforms and customer service interfaces, are outdated, limiting the airline’s responsiveness and service quality.

The main subsystem that failed and led to organizational problems was the HRM subsystem. The root causes include inadequate employee training, poor communication channels, and low morale, which have contributed to service disruptions and diminished customer satisfaction. Addressing HRM weaknesses is essential because employee performance directly impacts operational efficiency and customer experience.

Impact of the Proposed Change on Other Subsystems

Implementing change within the HRM subsystem will have significant effects on the operational processes and technological infrastructure. Improved HR practices, such as enhanced training programs and better communication systems, will lead to increased employee engagement and performance. This, in turn, will streamline operational processes, reducing delays and improving safety standards.

Furthermore, the change in HRM will necessitate updates to the technological infrastructure to support new training systems, communication tools, and performance tracking platforms. System realignment might include integrating new HR software with existing operational management systems to enhance data sharing and decision-making. Such realignment ensures that all subsystems work cohesively toward organizational goals, fostering a culture of continuous improvement and adaptability.

Conclusion

Addressing the leadership, operational, and technological subsystems within United Airlines is vital for overcoming current challenges. By focusing on the HRM subsystem's deficiencies and implementing strategic changes, the organization can improve employee morale, operational efficiency, and customer satisfaction. Effective change management involving system realignment and personnel development will position United Airlines for sustainable growth and competitive advantage in the dynamic airline industry.

References

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