Use Case Id1png Use Case Id2png Use Case Document Table 1

Use Case Id1pnguse Case Id2pnguse Casedocxtable 1use Case Id1elem

Use Case Id1pnguse Case Id2pnguse Casedocxtable 1use Case Id1elem

use case ID1.png Use case ID2.png use case.docx Table 1:Use Case ID:1 Element Description and Main Properties Name of use case Work order system Actors Customer(can add account, manage account, view items, place order) Admin(can approve or reject accounts, add items, update items, add and update Promotions) Triggers 1. When customer registers for an account then admin can confirm or reject it. 2. Inventory is updated after every order completed. 3.

Every item listing triggers simultaneous access by customer. Date Completed on Table 2:Use Case ID:2 Element Description and Main Properties Name of use case View Items Actor Customer(can search items, browse items, add to cart) Triggers 1. When customer adds any item to cart, it prompts for customer authentication. Date Completed on

Paper For Above instruction

The development of an efficient and user-friendly work order system is crucial for managing customer and administrative interactions effectively. This paper explores two primary use cases within such a system: the customer management process, including account registration and inventory updates, and the item viewing and shopping process. By analyzing these use cases, we can understand the roles of various actors, the system triggers, and the significance of the process flow in ensuring seamless operations.

Use Case 1: Work Order System – Customer Account Management and Inventory Update

This use case involves two main actors: the customer and the admin. The primary goal is to manage customer accounts and keep inventory data accurate and up to date. A customer begins the process by registering for an account. This registration is subject to admin approval, which is a vital control measure to prevent unauthorized access. When a customer submits a registration request, the system notifies the admin, who then reviews and either confirms or rejects the account creation. If approved, the customer gains access to additional system features, such as browsing items and placing orders.

Another key component of this use case is inventory management. Upon completion of each customer order, the inventory database must be updated accordingly to reflect the new stock levels. This real-time update ensures that the system accurately displays available items, preventing overselling and enabling effective stock management. Additionally, each item listing triggers a concurrent system access that allows customers to view item details or place orders seamlessly. This simultaneous access is critical to providing an interactive and responsive user experience.

These processes highlight the importance of efficiently coordinating between the customer interface and admin controls, alongside automated inventory updates to maintain operational integrity and customer satisfaction.

Use Case 2: Viewing Items and Adding to Cart

The second use case centers around the customer’s ability to browse and select items for purchase. The primary actor here is the customer, who can search for items, browse through categories, and add selected products to a virtual shopping cart. A significant trigger in this process occurs when a customer attempts to add an item to the cart. In response, the system prompts the customer for authentication if they are not already logged in. This step ensures that only registered and logged-in users can proceed with purchasing activities, thereby linking browsing behavior with user accountability and personalized service.

The menu of options available to the customer during this process enhances the shopping experience and encourages engagement. Efficient search functions and intuitive browsing categories facilitate quick access to desired products, while the authentication requirement reinforces security and proper transaction tracking.

Overall, these use cases emphasize the importance of integrating security measures with user-friendly interfaces in e-commerce systems. Ensuring smooth transitions from item selection to authentication supports a seamless shopping journey, fostering customer loyalty and operational efficiency.

In conclusion, the analyzed use cases provide critical insights into the functional requirements of a work order and e-commerce system. Proper implementation of account management, inventory control, item browsing, and security protocols ensures the system's robustness. Future development should focus on enhancing automation, security, and user engagement to further optimize system performance and customer satisfaction.

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