Use Cases: Use Case List Display Resort Information

Use Cases Use Case List Display resort information Display resort

Use Cases Use Case List Display resort information Display resort

Questions adapted from Saltzinger, J.W., Jackson, R.B, Burd, S.D.: Systems Analysis and Design in a Changing World Editions 6 Course Technology School of Engineering Construction and Design Use Cases Use Case List Display resort information Display resort package information Book student group Change group booking Send payment notices Display booking details Update reservation info (hotel) Update reservation info (hotel) Add new resort (hotel) Social network Use case name: Add a new resort Scenario: Add a new resort Triggering event: A new resort contracts with SBRU to participate in the vacation program Brief description: A new resort is added with descriptive information. Information about the accommodations available to this program are entered. Information about the facilities available for activities in this program are entered. Actors: SBRU clerk, Resort employee Related use cases: Stakeholders: SBRU management, Resort management Preconditions: Resort must not already exist Postconditions: Resort is created Facilities are created and associated with the resort Accommodations are created for this resort Flow of activities Actor System 1. Verify that the resort does not exist 2. Enter resort description 3. (loop) Enter facilities information 4. (loop) Enter accommodations information 1.1 Check database for resort information 2.1 Create resort record 3.1 Create facilities record 4.1. Create accommodations record Exception conditions: 1.1 Resort already exists questions adapted from Saltzinger, J.W., Jackson, R.B, Burd, S.D.: Systems Analysis and Design in a Changing World Editions 6 Course Technology School of Engineering Construction and Design Use case name: Book a reservation Scenario: Book a reservation online Triggering event: Student wants to make a reservation and initiates booking Brief description: Student searches or browses the resorts. He/she checks accommodations and availability. Then he/she makes a reservation for either a single person or a group. (Allow both individual and group reservations.) Actors: Student Related use cases: Create individual account (includes Traveler) Create group account Add person to group (new use case previously undefined) Stakeholders: Student, Resort Preconditions: Traveler and Individual account must exist Group must exist (for group reservation) Resort must exist Postconditions: Reservation must be created and associated with Resort and Group/Traveler Payment must be created and associated with IndividualAccount Flow of activities Actor System 1. Find a resort (search or browse) 2. Check availability of accommodations 3. Choose reservation type 4. Enter reservation details 5. Enter reservation payment information 1.1 Display resort and accommodation information 2.1 Display accommodation availability information 4.1 Make reservation 5.1 Verify individualInfo and paymentInfo Create PaymentTransaction for Reservation Display confirmation Send email confirmation Exception conditions: 5.1 Payment transaction fails questions adapted from Saltzinger, J.W., Jackson, R.B, Burd, S.D.: Systems Analysis and Design in a Changing World Editions 6 Course Technology School of Engineering Construction and Design Sequence Diagram questions adapted from Saltzinger, J.W., Jackson, R.B, Burd, S.D.: Systems Analysis and Design in a Changing World Editions 6 Course Technology School of Engineering Construction and Design questions adapted from Saltzinger, J.W., Jackson, R.B, Burd, S.D.: Systems Analysis and Design in a Changing World Editions 6 Course Technology School of Engineering Construction and Design Activity Diagram questions adapted from Saltzinger, J.W., Jackson, R.B, Burd, S.D.: Systems Analysis and Design in a Changing World Editions 6 Course Technology School of Engineering Construction and Design Class Diagram questions adapted from Saltzinger, J.W., Jackson, R.B, Burd, S.D.: Systems Analysis and Design in a Changing World Editions 6 Course Technology School of Engineering Construction and Design Sub-system Breakdown Resort Relations: — Sign up with SBRU (get an account) — Edit account information — Create/enter resort information for SBRU website — Post availability and prices of rooms/facilities — View/edit room availability — Retrieve completed reservations (View, report, or system interface) — Submit damage report Student Booking: — Join SBRU/enter personal and financial information — View resort information and availability of rooms/facilities — Make a reservation (book a room/facility) — Make a payment for reservation — Cancel a reservation Accounting and Finance: — Process student payments — Make refunds/correct payment errors — Process payouts to resorts — Edit/update/correct payouts Social Networking: — Create an individual account (join) — Set preferences on account — Create a group account — Assign admin rights to account — Search for a person or group — Link up with a person or group — Send a private message to a friend — Chat with friend(s) — Post a comment to a friend/group/photo — Upload photo or video — Tag photo — Write/update vacation experience

Paper For Above instruction

This comprehensive analysis explores the essential use cases relevant to the management and operation of a resort reservation system, as outlined in Saltzinger et al.'s "Systems Analysis and Design in a Changing World." The discussion encompasses several critical functionality areas such as resort addition, booking processes, and auxiliary subsystems including social networking and financial management, illustrating their significance within the system's architecture and workflow.

Beginning with the process for adding a new resort, the system facilitates efficient onboarding of resorts into the program. The use case titled "Add a New Resort" initiates with a trigger event—contractual agreement with SBRU—prompting actors like the SBRU clerk or resort staff to verify that the resort does not already exist in the system. Subsequently, accurate input of descriptive information, accommodations, and facilities can be entered, creating records within the database that can be managed and retrieved as needed. This process ensures scalable expansion of the resort network, essential for accommodating demand and maintaining updated availability data.

The reservation system's core functionality, exemplified in the "Book a Reservation" use case, emphasizes the user's journey—from searching or browsing resorts, verifying accommodation availability, to selecting reservation types (individual or group). The system dynamically displays relevant resort and accommodation information, facilitating user decisions. Once details are entered, the system verifies customer data, processes payments, and generates confirmation notifications, ensuring a seamless experience. Exception handling is critical; for example, if payment fails, appropriate error messages are communicated, and retry options are provided.

Sequence diagrams, which map the interactions between actors and the system, delineate the chronological flow of actions during resort addition and reservation booking. These diagrams simplify understanding complex processes by visually representing the interaction sequences, including validation checks and exception pathways. Activity diagrams further elucidate process steps, providing clarity on concurrent and decision-based activities within the workflows.

Class diagrams serve as the foundational blueprint of the system's data structures, illustrating classes such as Resort, Accommodation, Facilities, Reservation, and Payment, along with their attributes and relationships. These diagrams are instrumental in designing a normalized database schema that supports data integrity and efficient querying, vital for real-time availability updates and transaction processing.

The system's architecture encompasses several subsystems that collectively support the operational environment. The Resort Relations subsystem manages the lifecycle of resort data, including creation, editing, and posting availability, supporting the backbone of the reservation ecosystem. The Student Booking subsystem handles customer interactions, reservations, and payments, providing a user-centric interface for prospective guests. The Accounting and Finance subsystem ensures accurate financial transactions, refunds, and payout management, which are crucial for system credibility and financial sustainability. Lastly, the Social Networking subsystem enhances user engagement through accounts, messaging, and media sharing, fostering community and feedback loops.

Stakeholders including SBRU management, resort management, students, and system administrators benefit from a unified, integrated system that streamlines operations, reduces manual errors, and improves customer satisfaction. Preconditions such as existing accounts and resort data ensure smooth workflows, while postconditions verify successful process completion—like adding a new resort or completing a reservation. Exception conditions, particularly failures in payment transactions, require robust error handling protocols to maintain system integrity and user trust.

In conclusion, the detailed analysis of these use cases, diagrams, and subsystem interactions vividly demonstrates the complex yet manageable architecture of a comprehensive resort management system. Properly designed, such a system ensures efficient reservation processing, scalable resort management, and engaging social features, ultimately delivering a superior experience to users and stakeholders alike. This illustrates the pivotal role of systems analysis and design principles in realizing functional, reliable, and user-friendly systems in the hospitality industry.

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