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Using The Following Narrativecreate A General System Flow Chartwhen

When a patient arrives at the clinic, the patient first sees the receptionist, who checks to see if the patient was there before. If so, the receptionist pulls the medical records from the file. If the patient is new, the receptionist has the patient complete the necessary forms and create a medical record. Patients are seen by the physician in the order they arrive.

If one of the two examination rooms is empty, the nurse escorts the patient to an examination room and records the complaint. The nurse performs routine tests. The nurse writes the complaint and findings on a medical examination form, which will be subsequently filed with the patient's medical record. The physician examines the patient and orders medical tests if necessary. A diagnosis and treatment plan are presented to the patient by the physician; a written copy of this plan and any other instructions are provided.

When the physician releases the patient, the patient returns to the receptionist, who prepares a bill. If the patient has health insurance, the bill is sent to the insurance carrier. The patient leaves after either paying the bill (by cash, check, or credit card) or signing forms authorizing payment by the insurance company. If the insurance company refuses to pay or only partially pays the bill, the receptionist bills the patient by mail. Any patient with an unpaid bill or poor credit history is refused subsequent treatment until the old bill is paid.

Paper For Above instruction

The process begins with the patient's arrival at the clinic, where the first point of contact is the receptionist. The receptionist performs an initial screening to determine if the patient is returning or new. For returning patients, the receptionist retrieves existing medical records, ensuring continuity of care. For new patients, the receptionist facilitates the completion of necessary registration forms and sets up a new medical record, integrating them into the clinic’s patient management system. Patients are then queued for consultation, generally seen by the physician in order of arrival, maintaining fairness and efficiency.

Once a patient is scheduled for examination, the availability of examination rooms is checked. If an examination room is available, a nurse escorts the patient into the room and records the presenting complaints. The nurse conducts routine tests, such as vital signs and preliminary examinations, and documents the complaints and findings on a medical examination form, which is then filed with the patient's medical record. If no rooms are available, the patient waits until a room becomes free.

The physician conducts a thorough examination based on the recorded complaints and findings. If deemed necessary, the physician orders additional medical tests or investigations. Based on test results and clinical assessment, the physician formulates a diagnosis and develops a treatment plan. This plan, along with any instructions, is communicated to the patient verbally and provided in written form for their records and compliance.

Following the consultation, the physician releases the patient, who then proceeds to the receptionist. The receptionist prepares an itemized bill, incorporating consultation fees, test charges, and other services rendered. If the patient has health insurance, the bill is sent directly to the insurance carrier for processing. The patient departs after settlement, either by paying cash, check, credit card, or by signing authorization forms for insurance payment.

In cases where the insurance company refuses coverage or only makes partial payments, the receptionist sends a bill directly to the patient by mail, requesting settlement. Patients with unpaid bills or poor credit histories are restricted from receiving further treatment until outstanding balances are paid in full, ensuring the clinic’s financial stability.

References

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