Walden University 1IQ1005 Becoming A More Effective Communic

2020 Walden University 1iq1005 Becoming A More Effective Communica

Describe each of your self-assessment results for the following communication areas: Communication Skills, Emotional Intelligence, Interpersonal Skills, and Conflict Styles. List your overall assessment score, characteristics, or style for all four assessments. Describe the assessment feedback you received. Based on this feedback, explain how you will use the recommendations to improve your workplace interpersonal communication skills. Assess your overall strengths and areas for improvement based on your self-assessments.

Identify two soft skills that are strengths for you. Evaluate how you will apply each of these soft skills in either your personal or professional life.

Identify two interpersonal communication skills that are areas for development. Create an improvement plan for each, including: name of the skill, rationale for development, steps for development, goals or results of development, and how you will apply the enhanced skill in your personal or professional life.

Paper For Above instruction

Effective communication is fundamental to success in both personal and professional contexts. Self-assessment tools provide valuable insights into one's communication skills, emotional intelligence, interpersonal skills, and conflict management styles. Reflecting on these assessments enables individuals to identify strengths to leverage and areas for growth, ultimately enhancing interpersonal effectiveness in the workplace and beyond.

Part 1: Self-Assessment Results

The self-assessment on communication skills revealed a strength in clarity and active listening, with a high score indicating an ability to convey ideas effectively and engage with others empathetically. Emotional intelligence assessment highlighted an awareness of personal emotions and those of others, facilitating more nuanced interactions and conflict resolution. Interpersonal skills scores reflected confidence in relationship-building and collaboration, while conflict style analysis suggested a preference for collaborative and accommodating approaches, conducive to resolving disputes amicably.

Feedback received from these assessments emphasized the importance of proactive communication, especially in high-pressure situations where assertiveness is necessary. The guidance encouraged me to develop more assertive communication strategies without compromising empathy, further balancing my interpersonal interactions.

Using this feedback, I plan to incorporate more direct and confident communication in workplace settings, ensuring my messages are understood and acted upon effectively. I will also regularly seek feedback from colleagues to refine my communication approach, fostering openness and continuous improvement.

Overall, my strengths lie in empathetic listening, relationship building, and adaptability. Areas for improvement include assertiveness and conflict management, where developing more balance and confidence can lead to even more effective interactions in both personal and professional spheres.

Part 2: Soft Skills Strengths

Two soft skills that are significant strengths for me are emotional intelligence and adaptability. My ability to perceive and manage emotions—both my own and those of others—has helped me build rapport and handle sensitive situations thoughtfully. This skill is particularly useful in leadership roles, where understanding team dynamics fosters trust and collaboration.

Additionally, adaptability allows me to remain flexible amid changing circumstances, which is essential in fast-paced environments. Applying emotional intelligence, I plan to enhance team cohesion by actively listening and responding empathetically to colleagues’ concerns. I will leverage my adaptability by remaining open to new ideas and approaches, facilitating innovation and resilience within my team.

Part 3: Interpersonal Communication Skills for Development

Two skills identified for development are assertiveness and conflict resolution. Developing assertiveness involves expressing my opinions and needs more confidently while respecting others. I plan to achieve this by practicing clear, direct communication and setting boundaries effectively.

The rationale for this development stems from noticing that at times, a tendency to accommodate can lead to misunderstandings or being overlooked. My improvement plan includes attending assertiveness training workshops, role-playing in safe environments, and setting specific goals such as expressing my viewpoints in meetings at least once per session.

For conflict resolution, I aim to handle disagreements more proactively. This involves actively listening to all parties, understanding their perspectives, and seeking mutually satisfactory solutions. My steps include studying conflict management techniques, engaging in simulated conflict scenarios, and applying these skills in real-life situations gradually.

The expected outcome is a balanced approach to conflict and assertiveness, promoting healthier communication dynamics. In my personal life, clearer expression and effective conflict handling will improve relationships; professionally, these skills will enhance team collaboration and productivity.

Conclusion

Developing effective communication skills is an ongoing process that involves assessing current strengths and weaknesses, receiving constructive feedback, and intentionally exercising new skills. By leveraging my emotional intelligence and adaptability, and working on assertiveness and conflict management, I am committed to becoming a more effective communicator. Continuous self-improvement will contribute to more meaningful interactions and greater success in all areas of life.

References

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• Hargie, O. (2011). Skilled Interpersonal Communication: Research, Theory and Practice. Routledge.
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