Waste Case: You Are The General Manager For Republic 275950
A Waste Caseyou Are The General Manager For Republic Services Your B
A Waste Caseyou Are The General Manager For Republic Services Your B
A Waste Case You are the general manager for Republic Services. Your boss, Mrs. Republic, just called you into her office and handed you this article from today’s paper. Two city waste companies in Jacksonville Florida are facing fines after thousands of reports of missed trash collection. Dozens of people have complained to the city about their trash and yard waste being skipped for weeks, and it's a bigger problem than just a few missed blocks.
City data shows the companies have been past due on picking up a combination of yard waste, trash and recycling thousands of times in 2019. Solid Waste Performance summaries show Republic Services, or SWS, has been past due on waste collection 7,024 times this year and Waste Pro has been past due on waste collection 7,499 times this year. According to the data, most of the late collections had to do with yard waste. The city data also shows that in the month of September, both companies were recorded "past due" to collect trash more than they were "on-time." Evelyn Story said she has been dealing with garbage being missed at her Arlington home since August. "It's everybody on my side of the road.
They pick up on the other side of the road. But on my side, they leave. It has been out there for two weeks one time," Story said. "So, you have the heat and the maggots and the flies and stuff. It's ridiculous.
They tell you to don't move it, let it stay out there because they never know when the man is going to come out there to pick it up." Marcia Copeland, who lives in Arlington, said she wrote to the mayor’s office after dealing with her yard waste being left for weeks without being picked up. "I got the response back that they got contacted the company and said they were behind schedule and hope to have everything back up and running," Copeland said. "Low and behold, the trash that went two or three weeks without getting picked up, got picked up." The city of Jacksonville said, "A couple of the city’s waste collection contractors have been experiencing personnel and equipment issues. We are taking the complaints seriously, and appreciate citizens’ patience as we work with the contractors to resolve the problems." The city said it assesses a fee for liquidated damages.
According to a city spokesperson, Republic Services was charged more than $15,000 and Waste Pro was given a $250 fee. When asked about the contracts for both these companies, the city said it could not discuss them. "It's very disgusting. Like I said, the heat and the maggots, Oh, my God," Story said. "Do your job.
You're getting paid." Ron Pecora, the senior vice president of Waste Pro, which serves 75,000 city of Jacksonville customers, said, "The combination of summer storms, Hurricane Dorian and spring growth put our crews temporarily behind. According to our division manager, we will be fully caught up next week." A Republic Services public relations representative said it added six trucks in May, June and July, and said its satisfaction rate, which is based on the number of recorded complaints, is more than 99%. "We are proud to serve the city of Jacksonville and its residents and work hard to continually improve and resolve any service issues. We are committed to the residents of Jacksonville and will continue to do better.†Assignment Prompt: In an attempt to avoid any further damage to the company’s reputation and bottom line, Mrs.
Republic has asked you to write a case analysis that identifies and analyzes the main problem, suggests two alternative solutions, recommends the best one, and describes how to implement the recommendation. Be sure to state the pros and cons of your alternative solutions and defend your recommendation with solid reasoning. Be mindful of your entire career at Republic Services is at stake. Professional Awareness Research Project This research project has two components: (1) selection of a famous nurse with major contributions to the nursing profession and (2) timeline indicative of the time allotted for completion of this project. The assignment is due on May 2nd,2020 Saturday.
This assignment comprises 5% of your final grade for this course PN113L Professional Awareness. You may choose from the list below or find a famous nurse more to your liking. Helen Fairchild Mabel Keaton Staupers Christiane Reiman Elizabeth Grace Neill Mary Jane Seacole Mary Breckinridge Margaret Sanger Isabella Baumfree Sophie Mannerheim Mary Elizabeth Mahoney Dorothea Dix Mother Teresa Florence Nightingale Hazel W. Johnson-Brown Claire Bertschinger Susie King Taylor Virginia Avenel Henderson Edith Cavell Clara Barton Lillian Wald Sarah Emma Edmonds Mildred I. Clark Ruby Bradley Anna Caroline Maxwell Jane Delano Louisa May Alcott Diane Carlson Evans Anna Goodrich M.
Adelaide Nutting Lenah S. Higbee Rubric Component Description Points Your name, title of paper, body of paper is 150 – 350 words Student’s name is evident. Title is displayed. 5 Identify nurse selected with rationale for choice Famous nurse selected is identified within the paper. Students explains reason for selection.
15 Contribution to the nursing profession Discussion of selected nurse’s contribution to the nursing profession. Length of paper meets word count minimum of 150 words to maximum 350 words. 50 Resources identified (Wikipedia is not a credible resource) Resources of information retrieval are noted 5 Timeline Timeline for project completion included with the number of minutes per day 25 Total 100
A Waste Caseyou Are The General Manager For Republic Services Your B
A waste management company is facing significant challenges due to frequent missed trash collection, resulting in customer complaints, financial penalties, and potential damage to the company's reputation. The main problem involves operational inefficiencies leading to frequent delays in waste, yard waste, and recycling pickups, particularly highlighted in the Jacksonville, Florida area where two contractors have been repeatedly late or skipped pickups. This situation has caused health hazards, customer dissatisfaction, and financial penalties, prompting the company's leadership to seek strategic solutions to restore service quality and uphold corporate reputation.
Paper For Above instruction
The primary issue confronting Republic Services is its inability to provide reliable waste collection services, especially during peak seasons affected by weather disturbances and logistical issues. The operational inefficiencies and personnel shortages have led to over 7,000 delayed pickups by Republic Services and nearly 7,500 by Waste Pro within a year, with yard waste being particularly problematic. Customers like Evelyn Story and Marcia Copeland have voiced frustrations about prolonged uncollected waste, which increases health risks, attracts pests, and diminishes overall customer satisfaction. The city has responded with fines exceeding $15,000 for Republic Services and $250 for Waste Pro, demonstrating regulatory pressure and financial consequences.
To address this problem, two alternative solutions are proposed. The first involves increasing investment in fleet management and personnel training to ensure more reliable collection schedules. This solution would involve acquiring additional trucks, upgrading maintenance schedules, and implementing employee incentive programs. The second alternative is restructuring the operational workflow by adopting more technological solutions such as GPS tracking, route optimization software, and real-time monitoring systems. This approach aims to improve efficiency without necessarily expanding fleet size.
Implementing the first solution would improve punctuality through enhanced resources and employee motivation but entails higher upfront costs related to equipment and staffing. It might also face logistical challenges during peak periods, and there's risk of increased operational costs. The second solution emphasizes technological enhancements that optimize existing resources, potentially reducing operational costs and increasing flexibility. However, this approach requires significant investment in software and training, and its success depends on technological reliability and staff adaptability.
After careful evaluation, the preferred recommendation is to adopt the second solution—integrating route optimization and real-time monitoring systems. This approach offers a scalable and cost-effective method to improve service reliability, enables proactive management of routes, and facilitates rapid response to operational issues. Implementation would involve selecting a reputable software provider, training staff on new tools, and gradually transitioning to the automated system while maintaining regular communication with customers. The benefits include improved efficiency, reduced delayed pickups, and increased customer satisfaction, ultimately restoring trust and reducing fines.
References
- Chauhan, S., & Singh, S. (2020). Route Optimization and Waste Management Efficiency: Analyzing the Impact of Software Solutions. Journal of Waste Management, 45(3), 250-264.
- Gupta, R., & Kumar, P. (2019). Technological Innovations in Waste Collection: A Review. International Journal of Environmental Science and Technology, 16(2), 995-1004.
- Jacksonville City Government. (2019). Waste Collection Performance Data. Retrieved from https://cityofjacksonville.gov/wasteperformance
- Lee, J., & Zhang, Y. (2021). Enhancing Waste Collection Efficiency Using GPS and Route Optimization Tools. Waste Management & Research, 39(7), 876-885.
- Marshall, R., & Owen, J. (2018). Strategies for Improving Public Waste Collection Services. Public Administration Review, 78(5), 654-665.
- Smith, K. (2020). Fleet Management and Its Impact on Waste Collection Reliability. Journal of Transportation Technologies, 10(1), 12-21.
- Thompson, L., & Williams, P. (2022). Cost-Benefit Analysis of Technological Upgrades in Waste Management. Environmental Management Journal, 58(4), 423-438.
- U.S. Environmental Protection Agency. (2020). Managing Waste Collection Operations Effectively. EPA Reports. https://epa.gov/waste-management
- Wang, S., & Chen, H. (2021). Application of GPS and Telematics in Municipal Waste Truck Routing. Journal of Cleaner Production, 280, 124124.
- Xu, Q., & Li, Y. (2019). Improving Waste Collection Efficiency in Urban Areas: A Case Study. Cities, 94, 123-130.