Week 1 Management Functions In Integrated Systems Overview
Week 1 Management Functions In Integrated Systemsoverviewhealth Servi
Health services organizations (HSOs) are increasingly becoming commonplace as a mechanism to offer health care delivery in a variety of settings. They must also function as a component of business and management to maximize efficiency and effectiveness of processes involved in health care delivery. Thus, how does a manager or health care administrator manage HSOs? It is not surprising that managers of HSOs face many challenges in their day-to-day tasks. Supporting quality improvement, maximizing revenue generation, and minimizing operational costs, all while managing stakeholder relationships, are just a few of the many tasks that managers of HSOs might encounter in their role.
This week, you examine health care environment factors and challenges associated with systems management for health care. You also explore HSOs’ approaches to addressing health care environment factors. Discussion Given that HSOs work within the context of local health care markets, there are various health care environment factors that may affect how HSOs operate. For example, consider how the implementation of technology may contribute to effectiveness or inefficiencies in health care delivery. What challenges might exist when implementing technology in health care delivery?
Questions such as these can be modified to include a range of health care environment factors within which HSOs operate. As a current or future health care administrator, health care environment factors may affect the specific management approaches you take with regard to decision making for health care delivery. For this Discussion, refer to Figure 5.7 in the text, Managing Health Services Organizations and Systems. Then, select a health care environment factor that might affect the management environment within your HSO or an HSO with which you are familiar. Post a brief description of the health care environment factor that you selected, and explain why you selected it.
Then, explain how this health care environment factor is challenging the systems management approaches in your HSO or an HSO with which you are familiar. Be specific and provide examples.
Paper For Above instruction
In contemporary healthcare management, understanding the influence of various environmental factors is crucial for the effective operation of Health Services Organizations (HSOs). One significant environment factor that has profound implications on management practices is technological advancement, particularly the implementation of health information technology (HIT). I have selected this factor due to its pivotal role in shaping healthcare delivery, enhancing patient outcomes, and operational efficiency.
Technological advancement, especially in electronic health records (EHRs), telemedicine, and data analytics, has transformed how HSOs operate. I chose this environment factor because technology offers tremendous opportunities for improving care coordination, reducing medical errors, and enabling data-driven decision-making. However, it also introduces complex challenges that demand innovative management approaches.
In my experience with a regional hospital, the integration of EHR systems exemplifies the complexities involved. While EHRs have improved access to patient information and facilitated record sharing, they also pose significant management challenges. For instance, the initial implementation faced resistance from staff unfamiliar with new systems, leading to delays and reduced productivity. The management approach required comprehensive staff training programs and change management strategies to address resistance and ensure smooth adoption.
Furthermore, technological integration has increased operational costs substantially. The hospital needed to upgrade existing infrastructure, hire IT specialists, and maintain cybersecurity measures to protect sensitive health data. These financial and human resource demands challenge traditional management models that often focus on cost containment. Managers must now balance investments in technology with other operational priorities, often requiring a shift in strategic planning and resource allocation.
Another challenge arises from rapidly evolving technology standards and regulatory requirements, such as compliance with HIPAA in the United States. Managers must continually update systems and staff training to meet compliance standards, which can disrupt workflow and increase administrative burdens. For example, strict data privacy regulations necessitate ongoing staff education and system audits, diverting resources from direct patient care activities.
Additionally, technology can lead to disparities in healthcare access, particularly in rural or underserved areas. Telemedicine, while expanding access, depends heavily on internet connectivity and digital literacy, which are lacking in some communities. This disparity requires managers to develop strategies for equitable technology deployment, such as community outreach and digital literacy programs, to ensure that technological benefits are shared broadly.
Overall, technological advancement as an environmental factor presents a double-edged sword for HSOs. While it offers pathways to improved efficiency and patient care, it simultaneously challenges management approaches related to change adaptation, resource management, regulatory compliance, and health equity. Managers must adopt flexible, forward-thinking strategies to navigate these challenges effectively, leveraging technology’s benefits while mitigating its risks.
References
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- Ginter, P. M., Duncan, W. J., & Swayne, L. E. (2018). The healthcare managerial decision-making process. In Managing Health Services Organizations and Systems (pp. 183-206). Wiley.
- HIMSS. (2022). The role of health information technology in healthcare management. Healthcare Information and Management Systems Society. https://www.himss.org
- Lee, S. E., & Lee, H. J. (2019). Challenges of implementing electronic health records: A systematic review. Journal of Medical Systems, 43(6), 165.
- Office of the National Coordinator for Health Information Technology. (2021). Health IT for improved patient care. U.S. Department of Health and Human Services. https://www.healthit.gov
- Ryu, J., & Lee, S. (2019). Impact of telemedicine on healthcare delivery. Telemedicine and e-Health, 25(5), 399-406.
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