Week 7: Incivility And Healthy Environments

Week 7 Incivility And Healthful Environments

Reflect on an experience in which you were directly involved or witnessed incivility in the workplace. Provide a brief synopsis of the situation. How did this make you feel? How did you respond? What were the consequences of this situation? Provide an example of how this negatively affected the work environment and outcomes. How could the situation have been prevented? Discuss strategies that would support a healthy work environment.

No references needed in this part. Write 1-2 paragraphs addressing the above questions.

Nearly every student in the course was able to think of a time when they had personally been impacted by or had observed incivility in the workplace. In what ways does this impact your view of the nursing profession? If those outside of healthcare were aware, how might it impact their view? As you move towards your role as an NP, what will you do to support healthful work environments for yourself and your colleagues? Think about your personal use of social media. Are there changes you would like to make in how you use social media? What self-care practices do you engage in to promote personal holistic health?

Paper For Above instruction

Incivility in the healthcare workplace represents a significant challenge that impacts not only individual nurses but also the overall quality of care delivered. My personal experience involved witnessing a nurse publicly criticizing a colleague during a shift change. The incident stemmed from a miscommunication regarding patient care, which escalated into a heated exchange. Witnessing this made me feel uneasy, anxious, and disappointed in the unprofessional behavior displayed. My response was to remain composed and attempt to defuse the situation by redirecting focus on patient needs and encouraging private communication. However, the immediate consequence was a tense work environment that decreased team cohesion and potentially compromised patient safety. It also undermined morale, leading to decreased job satisfaction among staff members. The situation could have been prevented through proactive team communication, conflict resolution training, and establishing a culture that promotes respect and professionalism (Edmonson, Bolick, & Lee, 2017). Strategies such as conflict management workshops, implementing clear policies against incivility, and fostering open, respectful communication channels can create healthier work environments (Gagnon & Sabus, 2015). These measures promote a culture of professionalism, reduce workplace violence, and ultimately enhance patient outcomes and staff well-being.

witnessing workplace incivility profoundly influences my perception of the nursing profession, highlighting the importance of role modeling respectful behavior. When outside observers see such incidents, it may diminish the public’s trust in healthcare providers and raise concerns about workplace culture. As I approach my role as a nurse practitioner, I recognize the importance of actively fostering a positive, respectful workplace by advocating for policies that address incivility and supporting colleagues through mentorship and leadership. Furthermore, personal social media use must align with professional standards; I intend to maintain a respectful online presence that reflects the values of the nursing profession, avoiding posts that could undermine credibility or professional integrity. Self-care practices such as mindfulness, exercise, and maintaining work-life balance are vital for holistic health, enabling me to manage stress effectively and model healthy behavior for colleagues and patients. By promoting personal resilience and a culture of respect, nurses can help create work environments that support optimal patient care and staff well-being (American Nurses Association, 2015; McCormack & McCance, 2017).

References

• American Nurses Association. (2015). Incivility, bullying, and workplace violence [Position Statement]. Retrieved from file:///C:/Users/User/Downloads/PosStat-Endorsed-ANA-Incivility-Bullying-Violence.pdf
• Edmonson, C., Bolick, B., & Lee, J. (2017). A Moral Imperative for Nurse Leaders: Addressing Incivility and Bullying in Health Care. Nurse Leader, 15, 40-44.
• Gagnon, K., & Sabus, C. (2015). Professionalism in a digital age: Opportunities and considerations for using social media in health care. Physical Therapy, 95(3). doi:10.2522/ptj
• McCormack, B., & McCance, T. (2017). Person-centered practice in nursing and health care: Theory and practice (2nd ed.). Oxford: Wiley Blackwell.
• Al-Omari, H. (2015). Physical and verbal workplace violence against nurses in Jordan. International Nursing Review, 62(1). doi:10.1111/inr.12170
• Chamberlain College of Nursing. (2016). Chamberlain college of nursing masters of science in nursing conceptual framework. Retrieved from [URL]
• Roberts, S. J. (2014). Lateral violence in nursing: A review of the past three decades. Nursing Science Quarterly, 28(1), 36-41.
• National League for Nursing. (2012). Outcomes and competencies for graduates of practical/vocational, diploma, associate degree, baccalaureate, master's, practice doctorate, and research doctorate programs in nursing. New York, NY: Author.
• Gagnon, K., & Sabus, C. (2015). Professionalism in a digital age: Opportunities and considerations for using social media in health care. Physical Therapy, 95(3).
• McCormack, B., & McCance, T. (2017). Person-centered practice in nursing and health care: Theory and practice (2nd ed.). Oxford: Wiley Blackwell.