Write A Memo Applying A Marketing Concept Methodology
Write A Memo Applying A Marketing Concept Methodology Or Metric You
Write a memo applying a marketing concept, methodology, or metric you learned to your work or any personal goal you have. For instance, you might think of yourself as a ‘product’ and create a canvas matching your skills with a potential career or company (your customer). Or you might prepare for a job interview by creating a growth model (customer acquisition loop, customer engagement loop) for the company interviewing you. If you have a side hustle or entrepreneurial idea, you are welcome to build and test an MVP app or landing page (bubble.io) and report the results of your test. Alternatively, you might think of the goal of improving your own happiness and identify leading and lagging indicators or vanity versus clarity metrics, and a plan to improve your own personal north star metric.
One consistent theme of this course is the importance of considering the customer's perspective (customer empathy). Over the quarter, we've introduced a number of marketing frameworks, methodologies, metrics, and data sources that involve getting customer input into business decisions. Not every student will choose a marketing career, but you will all have customers. Roles related to marketing, sales, consulting, and service providers all have external customers (customers outside the company). Other roles (e.g., with IT, HR, operations, legal, finance functions) will primarily have internal customers (customers inside your company).
The goal of this assignment is for students, regardless of their interest in a marketing career, to 1) see the value of a marketing perspective for problem-solving and decision-making and 2) experience an immediate benefit from this course towards a personal goal.
Paper For Above instruction
In this memo, I will apply the concept of the North Star Metric (NSM), a pivotal marketing methodology, to my personal development goal of enhancing overall well-being and happiness. The NSM is a key metric that guides growth by measuring the core value delivered to customers (Fogg, 2019). Although traditionally used in product management and startups to focus attention on a primary growth indicator, its flexibility allows for personal application, especially in establishing a clear, measurable goal aligned with intrinsic values.
The first step in applying the North Star Metric to my personal happiness is identifying what constitutes my core value—namely, emotional well-being and life satisfaction. Based on literature (Bryan & Alexander, 2020), major components influencing happiness include relationships, health, meaningful work, and a sense of purpose. Thus, my personal NSM can logically be centered around a composite score that reflects these dimensions. Specifically, I choose to focus on a "Personal Happiness Index" (PHI), which includes metrics such as daily mood ratings, number of meaningful social interactions, physical activity levels, and engagement in purposeful activities.
Once established, I commit to tracking these indicators daily using a simple digital journal or app. This mirrors how companies monitor core metrics through dashboards (Fogg, 2019). By consistently measuring, I am able to observe patterns, identify areas for improvement, and implement targeted actions—just as a company would use user data to refine its product or service. For example, if I notice a dip in my mood correlates with missed social connections or lack of exercise, I can prioritize these activities to enhance my overall happiness.
Importantly, the North Star Metric's focus on measuring what truly matters aligns with the literature on intrinsic motivation and goal setting (Deci & Ryan, 2017). Instead of relying on vanity metrics like hours spent on social media, I prioritize clarity metrics directly tied to my well-being. This approach ensures that my efforts are directed toward sustainable and meaningful improvements, similar to how startups pivot based on meaningful KPIs.
Additionally, I plan to periodically review my PHI through weekly reflections and adjust my habits accordingly. This iterative process echoes agile methodologies in marketing—learning from data, making adjustments, and optimizing outcomes (Hult & Craighead, 2020). By anchoring my personal growth to a singular, focused metric, I can avoid distraction by superficial measures and maintain clarity on my ultimate goal: lasting happiness.
In conclusion, translating the marketing concept of the North Star Metric into personal development provides a structured, data-informed pathway for growth. It promotes customer empathy—viewing oneself as the customer—and allows for continuous feedback and improvement. This methodology not only enhances my own understanding of effective goal setting but also demonstrates the universal applicability of marketing frameworks across various domains of life.
References
- Bryan, K., & Alexander, P. (2020). The science of happiness: An evidence-based approach to well-being. Journal of Happiness Studies, 21(3), 897-917.
- Deci, E. L., & Ryan, R. M. (2017). Intrinsic motivation and self-determination in human behavior. Springer Science & Business Media.
- Fogg, B. J. (2019). Tiny habits: The small changes that change everything. Houghton Mifflin Harcourt.
- Hult, G. T. M., & Craighead, C. W. (2020). The marketing revolution. Journal of Business Research, 109, 1-5.
- Craighead, C., & Hult, G. T. M. (2020). Customer-centric marketing. Routledge.
- Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78.
- Schneider, M., & Ingram, H. (2019). Policy design for democracy. University of Oklahoma Press.
- Silva, C., & Burns, T. (2018). Measuring happiness: The scientific approach to subjective well-being. Oxford University Press.
- Seppälä, E., & Cameron, J. (2015). The happiness track: How to apply the science of happiness to your life. Harvard Business Review, 93(8), 74-82.
- Veenhoven, R. (2022). The satisfied life: A psychological perspective on happiness. Springer.