Writing Project 5—Complaint Email Length

Writing Project 5Complaint Email Length

Writing Project 5—Complaint Email Length

Compose an email that describes your complaint and states how you’d like your complaint handled. You may choose to email · Your team lead, Mari. Mari is always busy as a manager and parent but makes time to mentor you. · Your friend, Clinton. Clinton has worked on the Sales team for one year and somehow manages to be friends with both Jana and you. · Jana

Paper For Above instruction

Subject: Concern Regarding Slack Post and Its Impact on Our Team Dynamics

Dear Mari,

I hope this message finds you well. I am writing to formally express my concern regarding a recent Slack message posted by Jana in our #general channel. The message was a reminder to proofread all public-facing copy, which, while well-intentioned, was publicly shared in a way that made me feel exposed about a recent typo I missed in a COVID-19 communication email. The post appeared to target all new employees, but it specifically highlighted my mistake without prior discussion, which was uncomfortable and somewhat embarrassing.

My overall purpose in raising this concern is to seek clarity on appropriate communication channels and to address the impact of public postings on team morale and professional relationships. I want to ensure that future feedback about work mistakes is handled privately and respectfully to foster a more supportive work environment. Additionally, I would appreciate your guidance on how to better communicate concerns or errors in a way that maintains our team’s integrity and trust.

From my perspective, Jana’s public message in #general may have been unintentional or based on a misunderstanding of the channel’s purpose. However, it also highlights a possible need for clearer norms regarding sensitive feedback and internal communication on Slack. I believe that addressing these issues with you would help reinforce a positive team culture where mistakes are seen as opportunities for growth rather than sources of embarrassment.

In terms of tone, I aim to maintain professionalism and respectfulness in my communication. My goal is to express my concern without assigning blame, but rather to seek constructive solutions and clarification. I want to improve collaboration and ensure that our team’s internal communication promotes transparency and mutual support. I trust that your experience and mentorship will help guide me on how best to approach these situations moving forward, and I appreciate your time and understanding.

Thank you for your attention to this matter. I look forward to your guidance and support.

Sincerely,

[Your Name]

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