Your Goal For This Part Of Your Marketing Plan Is To Determi ✓ Solved

Your Goal For This Part Of Your Marketing Plan Is To Determine If Your

Your goal for this part of your marketing plan is to determine if your product or service is focused on being in a consumer or a business market, and then which type within that category you will choose to be to drive sales. Keep in mind that many businesses and consumers cross market category types and lines, but for the purpose of this course and your final project, focus on one category (consumer or business) and one type within that category. This will help you to narrow your efforts to one channel and apply what you’ve learned more easily. Incorporate what you’ve learned from the readings and discussion.

For this part of your marketing plan, use what you learned in the module and the discussion to do some critical thinking– go past the surface and delve deeper into the problem.

For the product or service that you are working with, investigate its website to determine what particular market type it is focused on, as well as how and why it is focused on that type of market. Respond to the following prompts. Identify which market your product or service is operating in, C2B, C2C, B2B, or B2C. Identify and discuss the advantages of the company using its website to target a consumer or business market. Make at least two recommendations to improve the company’s presence in the market (C2B, C2C, B2B, or B2C).

Sample Paper For Above instruction

The strategic determination of whether a product or service targets a consumer or business market is essential for crafting effective marketing strategies. After examining the company's website, it is evident that the product is primarily aimed at a B2C (business-to-consumer) market. The website showcases a consumer-oriented approach, highlighting features and benefits that resonate directly with individual buyers. The company's focus on delivering a personalized shopping experience and emphasizing customer satisfaction indicates a purposeful marketing effort tailored to individual consumers.

Targeting a B2C market offers several advantages, primarily the ability to establish direct relationships with end-users. This direct engagement enhances brand loyalty and allows the company to gather valuable consumer data and feedback, which can be leveraged for future product development and marketing campaigns (Kotler & Keller, 2016). Furthermore, B2C marketing enables rapid response to market trends and consumer preferences, facilitating agility in branding and promotional efforts. The visual appeal of the website, user-friendly interface, and targeted advertising all contribute to enhancing the consumer shopping experience.

However, there are opportunities for improvement. Firstly, the company can enhance its website's personalization features, such as offering tailored recommendations based on browsing and purchase history. Personalization has been shown to increase consumer engagement and sales, particularly in e-commerce settings (Lemon & Verhoef, 2016). Secondly, the addition of live chat support would improve customer service and help alleviate any purchasing concerns or questions in real-time, thus increasing conversion rates. Implementing these improvements can further solidify the company's position in the competitive B2C marketplace.

In conclusion, clearly identifying and understanding the market type enables companies to tailor their marketing efforts effectively. By focusing on consumer needs and preferences, and continuously optimizing their website for a personalized and responsive experience, businesses can drive higher sales and foster long-term brand loyalty.

References

  • Hom, E. J. (2013, August 28). What is C2B? Business News Daily. Retrieved from https://www.businessnewsdaily.com/2773-what-is-c2b.html
  • Hom, E. J. (2013, August 27). What is B2B? Business News Daily. Retrieved from https://www.businessnewsdaily.com/3123-what-is-b2b.html
  • Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson.
  • Lemon, K. N., & Verhoef, P. C. (2016). Understanding Customer Experience Throughout the Customer Journey. Journal of Marketing, 80(6), 69–96.