As The HR Manager For A Large Healthcare Organization You Ha

As The Hr Manager For A Large Healthcare Organization You Have Been A

As the HR manager for a large healthcare organization, you have been asked to design a new position for an individual contributor, nonclinical department such as Billing, Admitting, or HR. The job should be entry-midlevel and one appropriate for someone with a bachelor's degree in healthcare administration. Write a 6–8 page report in which you: Develop the job title and essential duties for the new position. Write detailed job description suitable for listing on the organization’s website. Identify the desired KSAs (Knowledge, Skills, and Abilities). Explain the required minimum qualifications. Describe the steps involved in hiring for this new position. Develop salary recommendations. Identify a process to identify the most qualified applicants for the position.

Paper For Above instruction

Introduction

Designing a new job position within a large healthcare organization requires careful consideration of organizational needs, industry standards, and qualifications necessary for success. As the Human Resources (HR) manager, creating a role that aligns with the organization’s strategic goals, supports operational efficiency, and attracts qualified candidates is essential. This report presents a comprehensive plan for developing a mid-level, non-clinical position in departments like Billing, Admitting, or Human Resources, targeted at candidates with a bachelor’s degree in healthcare administration.

Development of Job Title and Essential Duties

The proposed job title is "Healthcare Administrative Coordinator." This title reflects an entry to mid-level role responsible for supporting administrative functions within the department. The position acts as a liaison between different units, manages routine tasks, and ensures compliance with healthcare policies and procedures.

Essential duties include:

- Assisting in the coordination of departmental workflows, including patient billing, admission processes, or staff scheduling.

- Preparing and maintaining accurate records, reports, and documentation.

- Communicating effectively with patients, staff, insurance providers, and other stakeholders.

- Ensuring compliance with healthcare laws, regulations, and organizational policies.

- Supporting billing processes by verifying insurance information and coding data.

- Managing appointment scheduling and patient data entry.

- Providing training and support to junior staff or interns.

- Analyzing data for operational improvements and reporting findings to supervisors.

Job Description for Website Listing

The Healthcare Administrative Coordinator supports the daily operations of the healthcare organization’s billing, admitting, or HR departments. The successful candidate will have strong organizational, communication, and computational skills. Key responsibilities include managing administrative tasks, verifying insurance information, maintaining accurate records, and ensuring compliance with healthcare regulations. The role requires a bachelor’s degree in healthcare administration or a related field, with at least two years of relevant experience preferred. Candidates should demonstrate proficiency in healthcare documentation systems, strong interpersonal skills, and a proactive problem-solving attitude.

Desired KSAs (Knowledge, Skills, and Abilities)

- Knowledge: Healthcare regulations (HIPAA, CMS), medical billing and coding basics, healthcare information systems, organizational policies.

- Skills: Excellent communication, data management, problem-solving, proficiency in healthcare software (e.g., Electronic Health Records), attention to detail.

- Abilities: Ability to prioritize tasks, maintain confidentiality, adapt to changing technology, collaborate effectively with diverse teams, and analyze operational data.

Minimum Qualifications

- Bachelor’s degree in healthcare administration, health services management, or related field.

- Minimum of two years of experience in healthcare administration or related functions.

- Familiarity with healthcare documentation and billing systems.

- Demonstrated strong organizational and communication skills.

- Ability to work independently and as part of a team.

Steps in the Hiring Process

1. Job Posting: Advertise the position on the organization’s website, healthcare job boards, and professional networks.

2. Application Screening: Review resumes and cover letters to identify candidates who meet minimum qualifications and possess key KSAs.

3. Initial Interviews: Conduct phone or video interviews to assess motivations, communication skills, and basic technical knowledge.

4. In-depth Interviews: Arrange in-person interviews with hiring managers and team members, utilizing behavioral and situational questions.

5. Assessment Tests: Administer technical skills assessments or simulations related to billing or administrative tasks.

6. Reference Checks: Contact references to verify work history, skills, and suitability.

7. Final Selection: Make hiring decision based on evaluation results, and extend an offer to the selected candidate.

Salary Recommendations

Based on industry standards and geographic location, the proposed salary range for the Healthcare Administrative Coordinator is $50,000 to $65,000 annually. Factors influencing salary include experience level, specific department needs, and organizational budget. Competitive benefits packages, including health insurance, retirement plans, and professional development opportunities, should accompany the salary offer to attract qualified candidates.

Process to Identify the Most Qualified Applicants

Establishing clear evaluation criteria aligned with the KSAs ensures a fair and objective selection process. Using structured interviews with behavioral questions helps assess a candidate’s past experiences and problem-solving abilities. Technical assessments validate skill levels. Implementing a scoring rubric allows consistent comparison across candidates, with priority given to those demonstrating strong knowledge, skills, and cultural fit.

Conclusion

Creating a well-defined position such as the Healthcare Administrative Coordinator enhances organizational efficiency and supports the operational needs of non-clinical departments. Through detailed job descriptions, targeted recruitment strategies, and comprehensive evaluation processes, the organization can attract and retain qualified professionals capable of contributing effectively to healthcare delivery and administration.

References

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8. United States Bureau of Labor Statistics. (2023). Occupational Outlook Handbook: Medical and Health Services Managers. BLS.
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