Assignment 4 – Employee Risks (PO4, CO2, ILO SK3, BIS2, IS1)
Assignment 4 – Employee Risks (PO4, CO2, ILO.SK3, BIS2, IS1, AL1, CL1, DL5) Assignment Instructions
For this assignment you analyze which employee risks you anticipate and the measures you will take to protect your business (Stand alone Barbershop is the business) and yourself, even if you employ temporary or independent contractors. Anyone you pay money to should be considered for this assignment. Use the information from the article Hirai, 2015 (attached) from your readings to complete the following activities: List your Quadrant A risks List your Quadrant B risks List your Quadrant C risks List your Quadrant D risks Complete a Pragmatic Risk Management table (from the article): The first column, Risk Factors, will derive from your four Quadrants of risks The second column, Type, is based on what type of Company Killer it is (review article) The third column, Likelihood, is your decision of low, medium, or high risk The fourth column, Consequences, is your description of what will happen to the company if that risk comes to “life.” Be thoughtful, be realistic, be truthful, and be specific. The fifth column, Mitigation Tactics, is a list of your ideas of what you can do to minimize the impact of the consequence (column 4) or to reduce the likelihood of it happening. The sixth column, Mitigation Costs, is your determination of the cost(s) for each mitigating factor (column 5). The costs may not be solely financial. Think about the non-financial risks as well. Again, be thoughtful, be realistic, be truthful, and be specific. The seventh column, Status, is your decision of which mitigating tactics (column 5) you will implement. Analyze your results in a minimum 2-page APA paper. Include your table as an appendix (or an Excel sheet with proper formatting). Your table would look like the following with the first risk factor as an example: Risk Factors Type Likelihood Consequences Mitigation Tactics Mitigation Costs Status Employee People Risks Medium Theft; high turnover Ensure all employees know the goals of the business; instill a culture of integrity Costs are time (as an expense) to communicate to employees goals and culture In planning phase Minimum 2 pages Minimum 1 table Minimum 2 sources APA format
Paper For Above instruction
The success and sustainability of a standalone barbershop heavily depend on effectively managing employee-related risks. Recognizing potential threats and implementing appropriate mitigation strategies are essential to safeguard the business, protect employee well-being, and ensure customer satisfaction. This paper presents a comprehensive analysis of anticipated employee risks, categorized according to risk quadrants, with a detailed pragmatic risk management plan grounded in Hirai’s (2015) framework. The discussion emphasizes realistic assessments, strategic mitigation tactics, associated costs, and implementation status, supported by scholarly references.
Identification of Employee Risks by Quadrants
Employing the risk quadrant framework, the first step involves classifying risks into four categories: Quadrant A (Strategic Risks), Quadrant B (Operational Risks), Quadrant C (Compliance Risks), and Quadrant D (Financial Risks). In a barbershop setting, Quadrant A risks predominantly encompass employee turnover and skill shortages, which threaten service consistency and business reputation. Quadrant B risks include workplace accidents and improper sanitation practices that could lead to injuries or health violations. Quadrant C risks involve non-compliance with health and safety regulations, licensing requirements, and employment laws. Lastly, Quadrant D risks cover financial threats such as wage disputes and theft by employees.
Quadrant A Risks
Major risks in this quadrant include high employee turnover due to low job satisfaction or better external opportunities and shortages of skilled barbers. These risks directly impact service quality and customer retention. The risks are moderated by cultivating a positive workplace culture, offering fair compensation, and providing ongoing training programs.
Quadrant B Risks
Operational risks involve physical injuries from equipment or slips and falls in the shop interior, and sanitation lapses leading to infections. Implementing safety protocols, regular sanitation, and employee safety training are critical mitigation measures. These risks threaten the physical integrity of employees and customers, potentially leading to legal liabilities.
Quadrant C Risks
Compliance risks include failure to adhere to state health departments’ sanitation standards or licensing requirements. Non-compliance can result in fines, shutdowns, and reputational damage. Regular inspections and compliance audits are recommended to mitigate these risks.
Quadrant D Risks
Financial risks primarily involve employee theft and wage disputes. Theft risks can be mitigated through background checks and installing surveillance cameras, while wage disputes may be addressed via clear employment agreements and open communication channels. These risks can lead to direct financial loss and erode trust within the business.
Pragmatic Risk Management Table
| Risk Factors | Type | Likelihood | Consequences | Mitigation Tactics | Mitigation Costs | Status |
|---|---|---|---|---|---|---|
| Employee turnover | People Risks | Medium | Service inconsistency, loss of clients, negative reviews | Develop employee engagement programs; competitive wages; ongoing training | Time investment for training and engagement activities | In planning phase |
| Workplace injuries | Operational Risks | Medium | Worker injuries; legal liabilities; increased insurance premiums | Implement safety protocols; provide PPE; conduct safety training | Costs of PPE and training sessions | Planned for implementation |
| Sanitation violations | Compliance Risks | Low | Fines; shutdown; health hazards | Regular sanitation audits; staff training on hygiene standards | Inspection and training costs | In process |
| Employee theft | Financial Risks | Low | Revenue loss; decreased profitability | Background checks; surveillance cameras; financial controls | Cost of surveillance equipment and background checks | Decided to proceed with implemented controls |
| Wage disputes | Financial Risks | Medium | Labor unrest; decreased morale; legal issues | Transparent wage policies; effective communication | Time for policy development and training | To be executed in upcoming quarter |
Analysis and Recommendations
The above risk assessment reflects a realistic and strategic approach to managing employee-related risks in a barbershop environment. The prioritized mitigation tactics focus on building a supportive culture, ensuring safety compliance, and safeguarding assets. Implementation costs are primarily time and effort rather than significant financial expenditure, making the strategies feasible for small business owners. Regular monitoring and periodic reassessment are crucial for adapting mitigation tactics to evolving risks. For example, cultivating a transparent communication culture can significantly reduce turnover and wage disputes, while rigorous safety protocols protect against operational risks.
Conclusion
Proactive employee risk management is vital for the longevity of a standalone barbershop. By adequately classifying risks into quadrants, devising tailored mitigation strategies, and committing to continuous improvement, business owners can minimize adverse impacts while fostering a positive work environment. Grounded in Hirai’s (2015) framework, this approach ensures a structured, realistic, and cost-effective pathway to risk mitigation, ultimately supporting operational stability and growth.
References
- Hirai, R. (2015). Corporate Risk Management. Business Publications.
- Branigan, T. (2020). Risk Management in Small Businesses: Strategies for Success. Journal of Business Strategies, 34(2), 75-89.
- Smith, J. & Lee, A. (2018). Occupational Safety and Health in Small Retail Settings. Occupational Health Journal, 15(4), 234-245.
- Johnson, M. (2019). Financial Controls and Asset Management for Small Businesses. Financial Management Review, 10(3), 112-125.
- Williams, P. (2021). Employee Engagement and Turnover Reduction. Human Resources Development Quarterly, 32(1), 56-70.
- United States Department of Labor. (2022). Compliance Guidelines for Small Business Employers. USDOL.
- Kim, S., & Park, S. (2020). Cost-effective Safety Protocols in Personal Care Service Businesses. Safety Science, 128, 104727.
- OECD. (2017). Small Business Risk Management: A Practical Guide. OECD Publishing.
- Larson, E., & Pollard, R. (2019). Implementing Surveillance and Monitoring for Theft Prevention. Journal of Business Security, 25(2), 89-98.
- Health Department Regulations. (2023). Standards for Sanitation and Food Safety in Retail Settings. State Health Departments.