Assignment Development Based On The Video And Website Above

Assignment Developmentbased On The Video The Website Above And The S

Based on the provided video, website, and summary, analyze the organizational structure, quality delivery methods, and arrangement design choices of One Smooth Stone company. Specifically, determine whether the company is organized by function, location, or customer, and justify your reasoning. Explore the strategies One Smooth Stone employs to deliver quality services to its clients, including its approach to customization and contractor selection. Additionally, explain the rationale behind using a horizontal arrangement rather than a vertical one, emphasizing the advantages of this layout for the company’s operations and client engagement.

Sample Paper For Above instruction

One Smooth Stone’s organizational structure is primarily centered on customer alignment rather than traditional functional or geographic divisions. This customer-centric approach is evident in their method of working closely with individual clients to meet unique needs instead of splitting the organization into departments based on specialized functions or locations (Cummings & Worley, 2015). Such an arrangement allows the company to be flexible and adaptable in delivering tailored messaging solutions, ranging from multimedia productions to live impersonations, regardless of the client’s industry or geographic location. The absence of rigid departmental boundaries fosters a dynamic environment where collaboration across different expertise areas exists solely based on project requirements, emphasizing a customer-focused model (Daft, 2018).

The company’s commitment to delivering quality is manifest in several strategic practices. First, their rigorous contractor selection process ensures that all external contributors, from freelance entertainers to production companies, uphold the same high standards of professionalism, values, and work ethic as in-house staff (Gaddis, 2014). This vetting process aligns external partners with One Smooth Stone’s guiding principles of being smart, fast, and kind, creating consistent quality across all deliverables regardless of the source (Robinson, 2019). Second, the company’s approach emphasizes personalized solutions tailored to each client’s distinctive messaging goals. They avoid prepackaged or generic offerings, instead working collaboratively with clients to develop concepts and deliver customized content. This dedication to understanding and fulfilling individual client needs enhances the perceived quality of their services, fostering long-term relationships (Kotler & Keller, 2016).

Furthermore, the company employs a collaborative model that integrates various specialists—whether in video production, live entertainment, or event management—into cohesive project teams. This integrated teamwork not only accelerates project timelines but also enhances the quality of the final output through diverse expertise and creative input. Additionally, One Smooth Stone’s strategic outsourcing of specialized functions expands their resource pool while maintaining strict quality controls, which ensures that even outsourced elements meet company standards (Gareis & Mertens, 2022). This balanced internal-external collaboration enables consistent quality delivery even in complex, multi-faceted projects.

Regarding their use of a horizontal arrangement, the company’s layout promotes open communication, agility, and quick decision-making. Unlike vertical hierarchies that might slow down processes through layered approval chains, a horizontal structure decentralizes authority, empowering team members across different functions to collaborate directly and respond swiftly to client needs or project changes (Proctor, 2019). This arrangement enhances flexibility by reducing bureaucratic delays and fostering a culture of equality and continuous interaction among staff and contractors. The advantages are particularly pronounced in a service-oriented business like One Smooth Stone, where rapid response and adaptability are crucial to maintaining competitive advantage and client satisfaction. The horizontal layout allows the company to operate more like a network of collaborative teams rather than a rigid hierarchy, which sustains innovation, speeds up service delivery, and improves overall quality (Cameron & Green, 2015).

In conclusion, One Smooth Stone’s customer-focused organizational design, strategic quality management practices, and horizontal arrangement collectively contribute to their success as a bespoke message delivery company. Their structure supports agility and personalized service, while the horizontal layout fosters communication and rapid response, essential attributes in the dynamic event and entertainment industry. These elements ensure that the company can continuously meet evolving client needs while maintaining high standards of quality and operational excellence. Future research could explore how this innovative structure impacts employee engagement and client satisfaction further (Barney & Hesterly, 2019). Understanding these dynamics can provide valuable insights for other organizations aiming for similar flexibility and customer-centricity in service delivery.

References

• Barney, J. B., & Hesterly, W. S. (2019). Strategic management and competitive advantage: Concepts. Pearson.
• Cameron, E., & Green, M. (2015). Making sense of change management: A complete guide to the models, tools and techniques. Kogan Page Publishers.
• Cummings, T. G., & Worley, C. G. (2015). Organization development and change. Cengage Learning.
• Daft, R. L. (2018). Organization theory and design. Cengage Learning.
• Gaddis, B. (2014). The customer-focused organization. The Journal of Business Strategy, 35(4), 49-55.
• Gareis, R., & Mertens, M. (2022). Managing outsourced projects: Best practices and quality assurance. Project Management Journal, 53(2), 117-132.
• Kotler, P., & Keller, K. L. (2016). Marketing management. Pearson.
• Proctor, T. (2019). Strategic business management: The importance of organizational structure. Routledge.
• Robinson, H. (2019). Values-based leadership in service organizations. Journal of Service Management, 30(2), 232-247.