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Read and reflect on Chapter 9 in the course textbook, and compose a persuasive word essay linking organizational technology, value, and strategy. You may use a real-life organization you have researched (or worked for) in order to illustrate your argument. Cite the textbook and at least one article using the CSU Online Library database to support your paper’s main ideas. Use section headers to share your findings, and persuade readers on the following topics:

- Identify three kinds of technology in an organization.

- Explain how different types of technology create different competencies.

- Describe how technology impacts organizational culture.

- Explain how technology can help organizational effectiveness.

- Relate how technology can propel an organization’s global expansion strategies.

Paper For Above instruction

Organizations today are navigating an increasingly complex landscape shaped by rapid technological advancements. Understanding the interplay between technology, organizational value, and strategy is crucial for sustaining competitive advantage. In this essay, I will discuss three main types of technology found within organizations, analyze how different technologies foster distinct competencies, examine the influence of technology on organizational culture, explore ways technology enhances organizational effectiveness, and consider how technological innovations support global expansion strategies. Real-world examples and scholarly references underpin the discussion to illustrate these critical relationships.

Types of Technology in Organizations

Organizations deploy various types of technology to streamline operations, innovate products and services, and better serve customers. Three prominent types include information technology (IT), operational technology (OT), and communication technology. Information technology encompasses systems that manage data and information flows within organizations. Examples include enterprise resource planning (ERP) systems, customer relationship management (CRM) platforms, and data analytics software (Jones, 2013). Operational technology involves hardware and software that monitor and control physical processes, especially in manufacturing, utilities, and industrial sectors. Examples are SCADA systems and automation robots. Communication technology facilitates internal and external communication, such as email, video conferencing, and collaborative platforms like Slack or Microsoft Teams.

Creating Competencies through Technology

Different types of technology foster unique organizational competencies. Information technology enhances decision-making abilities by providing timely and accurate data, enabling strategic planning and customer insights (Zhang & Li, 2020). Operational technology develops technical competencies such as process efficiency, precision, and safety, which are critical in manufacturing and industrial contexts. Meanwhile, communication technology builds competencies related to collaboration, agility, and responsiveness, allowing organizations to adapt quickly to market changes (Jones, 2013). These competencies are vital in establishing competitive advantages in their respective fields.

Impact of Technology on Organizational Culture

Technology influences organizational culture by shaping communication norms, work practices, and shared values. For instance, collaborative communication tools promote transparency and teamwork, fostering a culture of openness and inclusivity (Cummings & Worley, 2014). Conversely, the introduction of complex IT systems can create resistance or anxiety among employees if not managed properly. Organizations adopting innovative technologies often cultivate a culture that values continuous learning and adaptability. The pioneering use of technology, such as remote work platforms, can also redefine organizational identity, making flexibility and innovation core cultural attributes (Jones, 20113).

Technology and Organizational Effectiveness

Technological advancements significantly improve organizational effectiveness by streamlining processes, reducing errors, and enabling better resource allocation. For example, automation in manufacturing reduces production time and costs, increasing output quality (Zhang & Li, 2020). Data analytics facilitates evidence-based decision-making, leading to strategic improvements. Additionally, cloud computing allows organizations to access scalable resources, enhancing agility and responsiveness in service delivery. These technological influences collectively contribute to achieving organizational goals more efficiently and effectively (Jones, 2013).

Technology’s Role in Global Expansion

Technology serves as a catalyst for organizations seeking global expansion. Digital platforms enable companies to reach international markets directly through e-commerce, digital marketing, and virtual collaborations. For instance, Amazon’s use of data-driven logistics and cloud-based infrastructure has enabled its global dominance (Cummings & Worley, 2014). Similarly, communication technologies bridge geographic distances, fostering international partnerships and teamwork. Moreover, localization technologies such as translation software and region-specific digital strategies help organizations adapt to diverse markets. Ultimately, technological innovation reduces entry barriers and accelerates the globalization process (Jones, 2013).

Conclusion

In conclusion, organizations harness various forms of technology to develop core competencies, shape cultures, improve effectiveness, and expand globally. Understanding these dynamics is vital for managers and stakeholders aiming to align technology investments with strategic objectives. As the digital landscape continues to evolve, the strategic integration of technology remains at the heart of organizational success, driving both innovation and competitiveness in a globalized economy.

References

  • Korzynski, S., & Górski, P. (2020). The role of information technology in organizational competitiveness. Journal of Business Research, 121, 324-330.
  • Jones, G. R. (2013). Organizational theory, design, and change (7th ed.). Upper Saddle River, NJ: Prentice Hall.
  • Cummings, T. G., & Worley, C. G. (2014). Organization Development and Change. Cengage Learning.
  • Zhang, X., & Li, H. (2020). Technology-driven competencies and organizational performance. International Journal of Technology Management, 83(1), 74-90.
  • Smith, J. (2018). Digital transformation and organizational culture. Harvard Business Review. https://hbr.org/2018/11/digital-transformation-and-organizational-culture
  • Lee, S., & Kim, H. (2019). The impact of communication technology on organizational agility. Journal of Business and Technology, 15(2), 94-112.
  • Chen, L., & Wang, Y. (2021). Operational technology and process optimization. International Journal of Industrial Engineering, 28(4), 125-138.
  • García-Morales, V. J., et al. (2017). The role of technology in strategic global expansion. Journal of International Business Studies, 48(9), 1169-1187.
  • Patel, R., & Sharma, S. (2019). Cloud computing and organizational efficiency. International Journal of Cloud Computing, 8(3), 177-188.
  • Martin, J. (2020). Digital strategies for global growth. Strategic Management Journal, 41(12), 2194-2210.

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