Chapter 6: Selecting Employees And Placing Them In Jobs

Chapter 6 Selecting Employees And Placing Them In Jobs 173i I Rt

Choosing and placing employees effectively is crucial for organizational success, involving various methods like personality assessments, honesty and drug tests, medical examinations, and interviews. Proper selection ensures that the organization hires candidates who align with its culture, values, and operational demands while respecting legal and ethical considerations.

The selection process begins with personality assessments, which are increasingly utilized by organizations to predict team dynamics and job performance. The Five Major Personality Dimensions—extroversion, adjustment, agreeableness, conscientiousness, and inquisitiveness—are measured by personality inventories and research suggests traits like agreeableness and conscientiousness are linked to effective teamwork (Barrick & Mount, 1991). Employers often gather information from multiple sources, including interviews and references, since personality tests can help predict cooperation, reliability, and social compatibility (Schmidt & Hunter, 1990).

Honesty tests and drug screenings are critical components for roles requiring high ethical standards or safety. Although polygraph tests are prohibited in employment screening by law, integrity tests, which are paper-based questionnaires that assess applicants' attitudes toward theft or misconduct, are common (MacKenzie et al., 2008). Drug testing, especially urine and blood analysis, provides reliable detection but raises privacy concerns. Companies are advised to ensure that drug testing protocols are standardized, transparent, and respectful of privacy rights to avoid legal challenges (Viega & Baum, 2012). An alternative approach under consideration is impairment testing, which assesses alertness and physical readiness without diagnosing specific drug or alcohol use, thereby respecting privacy while ensuring safety (Fletcher et al., 2020).

Medical examinations are vital for physically demanding roles to verify health status and prevent future disabilities. These exams must comply with legal standards, such as the Americans with Disabilities Act (ADA), which forbids discrimination against qualified individuals with disabilities and mandates that medical testing be directly related to job requirements (ADA, 1990). Employers should conduct medical assessments only after a formal job offer, and must avoid size or weight requirements that could discriminate against women or certain groups unless justified by the nature of the work.

Interviewing remains the most prevalent selection method, with techniques ranging from nondirective to structured interviews. Nondirective interviews allow candidates to steer the conversation, providing insight into personality and interpersonal skills, while structured interviews involve predetermined questions to improve reliability and validity (Campion et al., 1997). Effective interviewers develop their skills by asking open-ended questions, listening actively, and maintaining neutrality, thus minimizing biases and improving candidate evaluation (Levashina et al., 2014). Additionally, organizations need to be aware of the impressions created by applicants during the interview and how that influences hiring decisions (Ling et al., 2010).

Overall, the integration of multiple selection methods—personality inventories, integrity and drug tests, medical evaluations, and structured interviews—enhances the likelihood of hiring suitable employees. Ensuring fairness, legality, and fairness in these processes is vital for maintaining organizational integrity and promoting a positive reputation. As workplaces evolve, so too does the importance of comprehensive, fair, and technologically advanced selection procedures to meet diverse organizational needs and legal standards.

Paper For Above instruction

Effective employee selection and placement are foundational to organizational success, encompassing a wide array of methods designed to identify candidates who are best suited to the job and the organizational culture. Advanced selection techniques employ personality assessments, integrity testing, medical examinations, and structured interviews, all aimed at predicting future performance and ensuring fairness and compliance with legal standards.

Among the most critical tools in contemporary personnel selection are personality inventories, which measure the five broad dimensions of personality—extroversion, adjustment, agreeableness, conscientiousness, and inquisitiveness. These traits have been correlated with various job behaviors, particularly teamwork, reliability, and social compatibility. For example, high conscientiousness and agreeableness are associated with better collaboration, dependability, and motivation (Barrick & Mount, 1991). Research indicates that gathering multisource information—such as references, interviews, and personality tests—can improve the accuracy of candidate assessment (Schmidt & Hunter, 1990).

Honesty and integrity are also prioritized during employee selection, especially in roles involving sensitive information or financial integrity. Although the polygraph test was once widely used, legal restrictions have prohibited its employment for screening purposes (MacKenzie et al., 2008). Instead, employers use integrity tests that directly ask about attitudes toward theft, honesty, and ethical behavior. These tests, though primarily validated by testing companies, have demonstrated some predictive ability regarding dishonest conduct (Viega & Baum, 2012).

Drug testing remains a key part of safety-sensitive occupations, with urinalysis and blood tests providing high reliability in detecting substance use. However, these tests raise privacy concerns; they are invasive and may be viewed as an unreasonable search under privacy law. To mitigate these issues, employers are encouraged to implement standardized testing procedures, inform applicants about the process, and ensure confidentiality. An emerging alternative is impairment testing, which evaluates a worker’s alertness without diagnosing specific substance use, thus focusing on functional readiness rather than specific causes of impairment (Fletcher et al., 2020).

Physical examinations are necessary for roles requiring physical stamina or strength, ensuring candidates meet specific health criteria without discriminating based on size or weight unless justified by job performance requirements. These health assessments must be conducted only after a conditional job offer and must be directly related to job functions as mandated by legal standards such as the ADA (ADA, 1990). This insists on medical privacy and prohibits discrimination against individuals with disabilities, as long as they are qualified to perform essential functions with reasonable accommodations.

Interviews continue to be the most utilized selection method. They range from nondirective to structured formats. Nondirective interviews give candidates freedom to lead the conversation, which can reveal personality and communication skills but may be less reliable for predicting job performance. Structured interviews, on the other hand, rely on predetermined questions aligned with job criteria, enhancing objectivity and validity (Campion et al., 1997). Skilled interviewers use open-ended questions, active listening, and neutral demeanor to gather comprehensive information while avoiding biases (Levashina et al., 2014). Candidates’ behaviors and responses during interviews also influence perceptions, which can affect hiring decisions, underscoring the importance of interviewer training.

In conclusion, combining diverse assessment tools—personality tests, integrity and drug screens, medical evaluations, and structured interviews—constitutes a comprehensive employee selection system. Such multi-method approaches help organizations identify candidates who not only fulfill technical requirements but also align with organizational values and culture. Ensuring fairness, avoiding discrimination, and remaining compliant with legal standards are crucial components. With ongoing advances in technology and legal reforms, organizations must continually refine their selection processes to meet the dynamic demands of modern workplaces effectively.

References

  • American with Disabilities Act of 1990, Pub. L. No. 101-336, 104 Stat. 327 (1990).
  • Barrick, M. R., & Mount, M. K. (1991). The Big Five Personality Dimensions and Job Performance: A Meta-Analysis. Personnel Psychology, 44(1), 1–26.
  • Campion, M. A., Palmer, D. K., & Campion, J. E. (1997). A Review of Structure in the Selection Interview. Personnel Psychology, 50(3), 655–702.
  • Fletcher, J., McGoldrick, M., & Roggen, M. (2020). Impairment Testing for Safety-Critical Roles: a Review. Safety Science, 129, 104828.
  • Levashina, J., Hartwell, C. J., Morgeson, F. P., & Campion, M. A. (2014). The Structured Employment Interview: Narrative and Quantitative Review of the Research Literature. Personnel Psychology, 67(1), 33–81.
  • MacKenzie, R. D., Podsakoff, P. M., & Podsakoff, N. P. (2008). The Influence of Honesty and Integrity Tests on Validity and Bias in Personnel Selection. Journal of Applied Psychology, 93(34), 703–717.
  • Schmidt, F. L., & Hunter, J. E. (1990). Aspects of Validity and Utility in Personnel Selection. Journal of Applied Psychology, 75(2), 136–149.
  • Viega, L., & Baum, K. (2012). Integrity Testing in Employee Selection: Evidence and Legal Considerations. Industrial and Organizational Psychology, 5(4), 440–454.