Degree Feedback As An Employee Interested In Career And Pers

360 Degree Feedbackas An Employee Interested In Career And Personal Gr

As an employee interested in career and personal growth, I have realized the importance of obtaining feedback not only from my supervisors but also from subordinates and colleagues. This comprehensive feedback provides a holistic view of my performance and character traits. During my tenure at Four Seasons Hotel Riyadh, I gathered input from various individuals including Abdi Rahman, the head of hotel operations; Hamdi Hassan and Hamza Ali, hotel cleaners; Rajesh Ambani, the accountant; Hussein Asmani, the security guard; Abdul Mohamed, the chef; and Hafsa Mohamed, the receptionist. This diverse feedback has helped me identify strengths and areas for improvement.

Most respondents appreciated my insistence on professionalism and my academic qualifications, as well as my eagerness to attend seminars aimed at skill enhancement. They acknowledged my understanding of teamwork's significance in improving coordination and service delivery. Additionally, my leadership qualities were praised, particularly my proactive approach to addressing guest complaints and requests by taking charge or directing staff accordingly.

However, several areas for improvement emerged from the feedback. Notably, communication skills require development. The cleaners, for example, expressed concerns about extended working hours due to inadequate communication regarding room occupancy. Staff also felt that I was too reserved, which hindered personal connections during organized staff events, and that I was occasionally late, affecting hotel operations. The delays, attributed partly to my being the newest staff member handling extra responsibilities beyond my job scope, highlighting my need to enhance time management and communication.

Recognizing the critical role of communication in a customer-oriented hospitality context, I am committed to improving this aspect. According to Seyitoğlu and Yüzbaşıoğlu (2015), effective communication is facilitated by quick decision-making, a positive organizational culture, initiative, and a network-based team structure. In the hotel industry, gaps in communication often lead to blurred boundaries between work and personal relationships, undermining efficiency (Seyitoğlu & Yüzbaşıoğlu, 2015). To address this, I plan to undertake a soft skills course focusing on communication, which will enable me to interact more effectively with colleagues and guests.

Leadership skills are equally vital. As Sharma and Jain (2013) emphasized, effective leaders are made through continuous learning, training, and life experiences, rather than being born inherently capable. To strengthen my leadership abilities, I intend to enroll in leadership training programs, develop self-awareness, and practice reflective management. Strengthening leadership competencies will help me delegate tasks appropriately and foster a motivating work environment.

Professionalism is another cornerstone of success in the hospitality industry. According to Evetts (2014), professionalism involves adherence to normative values that promote ethical conduct and enhance organizational productivity. To bolster my professionalism, I plan to pursue relevant professional courses that will enhance my operational, managerial, and governance skills. Continuous professional development will also prepare me to adapt to industry standards and meet evolving customer expectations.

Furthermore, I aim to improve my workload management by critically analyzing my responsibilities and prioritizing tasks effectively. Proper scheduling, combined with clear communication and leadership skills, will enable me to be more productive and less prone to delays. Taking on only manageable tasks that I can complete efficiently will contribute to smoother hotel operations, improved team dynamics, and enhanced customer satisfaction.

In conclusion, the feedback obtained through the 360-degree review has been instrumental in guiding my personal and professional development. By focusing on enhancing my communication, leadership, and professionalism skills, and adopting better time management practices, I believe I can significantly improve my efficiency and contributions at work. Continuous learning and self-improvement are essential for thriving in the dynamic hospitality industry, and I am committed to implementing these changes to advance my career and personal growth.

Paper For Above instruction

In today’s highly competitive hospitality industry, the importance of comprehensive employee feedback cannot be overstated. 360-degree feedback systems offer a multifaceted view of an employee’s strengths and weaknesses by gathering insights from a broad range of colleagues, supervisors, and subordinates. For employees committed to career advancement and personal growth—such as myself—this feedback mechanism is invaluable for self-awareness and targeted development.

During my tenure at the Four Seasons Hotel Riyadh, I recognized the importance of gathering diverse perspectives on my performance. The feedback from various staff members revealed that I was perceived positively in terms of professionalism, academic competence, and leadership qualities. Staff appreciated my dedication to maintaining high standards and my proactive attitude in addressing guest concerns, which contributed positively to the hotel's service excellence. However, the evaluation also uncovered critical areas needing improvement—primarily communication skills, punctuality, and approachability.

Communication emerged as a significant weakness. The hotel cleaners expressed frustration over unclear communication about room assignments, which extended their working hours and caused operational delays. Staff members also noted that my reserved demeanor impeded personal connections and team cohesion, especially during social events. Addressing these concerns is essential because effective communication underpins all aspects of hotel management, from coordinating housekeeping to ensuring guest satisfaction. Seyitoğlu and Yüzbaşıoğlu (2015) emphasize that good communication involves clarity, quick decision-making, and fostering a positive organizational culture, all critical in hospitality contexts where miscommunication can compromise service quality.

To improve my communication skills, I plan to enroll in soft skills courses focused on interpersonal communication, active listening, and conflict resolution. These courses will equip me with practical tools to articulate expectations clearly, foster open dialogue with team members, and build stronger relationships. Additionally, I will seek opportunities to practice these skills in real-world settings by volunteering for leadership roles and participating actively in team meetings and organizational events.

Leadership development is also a priority. The feedback indicated that my leadership qualities are recognized; nevertheless, there is room for growth in empowering team members and leading by example. As Sharma and Jain (2013) suggest, effective leadership is cultivated through continuous learning, self-reflection, and formal training. I intend to pursue leadership workshops, participate in mentorship programs, and study leadership theories to refine my approach. Developing a more approachable and motivating leadership style will enhance team morale and efficiency.

Professionalism is the foundation of credibility and trustworthiness in the hospitality industry. Evetts (2014) points out that professionalism encompasses adherence to ethical standards, a commitment to excellence, and a strong normative value system. To elevate my professional standing, I aim to pursue industry-recognized certifications related to hotel management, governance, and customer service. These credentials will deepen my understanding of industry best practices and reinforce my commitment to ongoing professional development.

Furthermore, time management is a critical component identified through feedback. The occasional delays in fulfilling responsibilities can disrupt hotel operations and affect guest experiences. Consequently, I will adopt effective workload prioritization strategies, such as critical task analysis and schedule planning. Setting realistic goals and deadlines will prevent overcommitment and ensure timely completion of duties. Reflective practices like daily briefings and performance reviews will help me track progress and adjust strategies as needed.

In conclusion, embracing the insights from the 360-degree feedback has illuminated key areas for growth. By enhancing my communication and leadership skills, maintaining high levels of professionalism, and improving time management, I aim to become a more effective contributor to my organization. Such commitment to self-improvement not only benefits my career but also improves overall service quality within the hospitality industry. Continuous learning, self-awareness, and proactive development remain vital in navigating the evolving demands of this dynamic sector.

References

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• Seyitoğlu, Faruk, & Yüzbaşıoğlu, Nedim. (2015). The Role of Strategic Communication in Hospitality Industry: The Case of Antalya. Journal of Social Science Studies, 2(2), 16.
• Sharma, Manoj Kumar, & Jain, Shilpa. (2013). Leadership Management: Principles, Models, and Theories. Global Journal of Management and Business Studies, 3(3), 1-8.
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