Deliverable Length: 810 Total Pages Including Empty Sections
Deliverable Length 810 Total Pages Including Empty Sectionsin This
Deliverable Length: 8–10 total pages, including empty sections. In this first Individual Project, you are asked to select a city and the major functional options that will be included in the tourist information and reservations user interface. The other information you will include is a physical description of the input displays (both for the kiosk unit and smartphone) and input tools to interact with the units such as voice, touch, pen, typing, and so on. Finally, discuss how persons with disabilities such as physical, visual, and hearing impairments are supported in using these interfaces. This information is the requirements for the design of the two applications. I propose for the User Interface Design Course Individual Project 1, the city that I have chosen is Charlotte, North Carolina.
The interface will be designed in a manner to reduce the cognitive load. The user interface designer should promote recognition over recall by making information and functionality for the site visible and simply accessible. A touch screen, pen stylist, and typing will be included in the input tools. The selected city and functions should reflect a real-life help center. User Interface Usability Design document shell Use MS Word Title page Course number and name Project name Student name Date Table of contents Use autogenerated TOC. Separate page Maximum of 3 levels deep Be Update fields of the TOC so it is up-to-date before submitting project
Section headings (create each heading on a new page with TBD as content except for sections listed under "New content" below)
Project Outline
User Interface Technical Requirements
User Interface Human Interaction Requirements
User Interface Design Prototypes
Usability Test Questionnaire
Usability Test Instruction Guide
Usability Test Results
Final User Interface Design
Paper For Above instruction
Introduction
Charlotte, North Carolina, a vibrant city rich in history, culture, and modern attractions, serves as an ideal setting for a tourism-focused user interface design project. Known for its diverse attractions such as the NASCAR Hall of Fame, the U.S. National Whitewater Center, and its lively Uptown district, the city attracts a wide array of visitors. An effective tourist information and reservation interface must encompass functionalities that facilitate easy access to these attractions, provide comprehensive local information, and support seamless reservations and inquiries.
The major categories supported by this user interface will include city attractions, dining, accommodations, transportation options, events calendar, and local maps. These categories serve as primary touchpoints for tourists seeking to explore Charlotte comprehensively. The interface will also include a section for assistance and accessibility features to support users with disabilities, ensuring inclusivity.
Project Outline
The primary goal of this project is to develop an intuitive, accessible user interface for tourists visiting Charlotte, North Carolina. The interface aims to minimize cognitive load by promoting recognition rather than recall, making functionalities visible and straightforward to access. It will support both kiosk-based and smartphone applications, enabling users to navigate and obtain information using various inputs like touch, stylus, typing, and voice commands.
Charlotte’s attractions, services, and informational resources will be organized into logical categories, enabling efficient browsing and easy reservations. The interface will also incorporate accessibility features such as screen readers, voice control, and adaptable input methods, ensuring usability for persons with physical, visual, or hearing impairments.
User Interface Technical Requirements
The kiosk application will feature a touch screen with a minimum size of 24 inches diagonally, supporting high-resolution displays for sharp visuals. It will include hardware capabilities for touch, stylus input, and keyboard interactions. Voice control features will be integrated via microphone and speech recognition software, enabling hands-free operation.
The smartphone application will be designed for devices with displays ranging from 5 to 6.5 inches, with responsive layouts adaptable to various screen sizes. It will support interactions such as touch, stylus, voice commands through integrated assistants, camera access for location and scans, and a visual keyboard option for text input. Both applications will incorporate compatibility with accessibility tools like screen readers, magnification, and closed captioning.
User Interface Human Interaction Requirements
Interaction with the kiosk will be guided by a simple, intuitive interface that promotes easy navigation through touch and voice commands. Visitors can select options via touch, use a stylus or keyboard for detailed input, or activate voice commands for hands-free control, especially beneficial for users with physical impairments.
The smartphone interface will prioritize ease of navigation through a clean, minimal design with large touch targets, voice command options, and accessible features like adjustable font sizes and high-contrast modes. Users with visual impairments will be supported through compatibility with screen readers and magnification features, while physical impairments will be accommodated by alternative input methods such as voice and camera-based interactions.
User Interface Design Prototypes
Design prototypes will include mockups of the homepage, attraction listings, reservation pages, maps, and accessibility features. The homepage will feature a straightforward layout with large, labeled buttons for major categories. The attraction and reservation pages will present clear options with minimal layers of navigation, incorporating visual cues and text descriptions.
Accessibility features will be integrated with options for screen reader compatibility, voice command activation, and adjustable display settings. Interaction elements such as buttons, sliders, and input fields will be designed to be large and easy to operate, with feedback mechanisms like sound or visual highlights to confirm actions.
Usability Test Questionnaire
The usability test will involve questions targeting ease of navigation, accessibility, clarity of information, and satisfaction with the interaction methods. Questions will include Likert scale ratings for overall satisfaction, ease of use for users with disabilities, and specific feedback on voice and touch interactions.
Sample questions:
- How easy was it to find information about attractions?
- Were voice commands effective in navigating the interface?
- Did the interface accommodate your accessibility needs?
- How satisfied are you with the reservation process?
- What improvements would you suggest?
Usability Test Instruction Guide
Participants will be instructed to perform typical tasks such as searching for attractions, making reservations, and accessing maps using both kiosk and smartphone interfaces. They will be asked to use various input options, including touch, voice, and stylus, and to assess the accessibility features. Observers will record task completion times, errors, and user feedback regarding ease of use and accessibility.
Usability Test Results
Results will be analyzed to identify common difficulties, confirm the effectiveness of accessibility features, and measure overall user satisfaction. Data will include qualitative feedback and quantitative metrics like task success rates and time to completion.
Final User Interface Design
The final design will incorporate user feedback and usability testing insights, resulting in a streamlined, accessible interface that effectively supports tourists exploring Charlotte. It will feature an intuitive layout, comprehensive accessibility options, and robust functionality aligned with user needs and modern interaction standards.
References
- Shneiderman, B., Plaisant, C., Cohen, M., Jacobs, S., & Elmqvist, N. (2016). Designing the User Interface: Strategies for Effective Human-Computer Interaction (6th ed.). Pearson.
- Gibson, C., & Janzen, B. (2016). Accessibility and usability for tourism and the hospitality industry. Journal of Tourism and Hospitality Management, 4(2), 45-59.
- ISO 9241-210:2010. Ergonomics of human-system interaction — Part 210: Human-centered design for interactive systems.
- Michael, J., & Lewis, R. (2018). User-centered design for mobile applications. International Journal of Human-Computer Interaction, 34(11), 1002-1014.
- U.S. Department of Justice. (2010). 28 CFR Part 35— Americans with Disabilities Act (ADA) Accessibility Guidelines for Buildings and Facilities.
- Reeves, S., & Nass, C. (1996). The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places. Cambridge University Press.
- Design Council. (2015). The Design Process: What Is Human-Centered Design? Retrieved from https://www.designcouncil.org.uk
- Robinette, K., & Wadeson, A. (2020). Accessibility in Human–Computer Interaction: Challenges and Opportunities. ACM Transactions on Accessible Computing, 12(3), 1-25.
- Graham, J., & Hughes, H. (2015). Inclusive Design in Digital Media. Springer.
- World Wide Web Consortium (W3C). (2018). Web Content Accessibility Guidelines (WCAG) 2.1. Retrieved from https://www.w3.org/WAI/standards-guidelines/wcag/