Develop And Explain A Proposed Technology Solution For Jerry ✓ Solved

Develop and explain a proposed technology solution for Jerry's business

Your team is to develop and explain a proposed technology solution for Jerry's business. You will come up with some specific business objectives that could be supported by technology solutions, and then identify some IT solutions that could benefit Jerry’s carpet business.

As a team, you will decide which technology or combination of technologies would benefit his business the most and should be implemented first. Your team will develop a Business Case to explain the solution and how it would be implemented. The Business Case must be well written and be able to be understood by Jerry, with his limited technical understanding. It is to be written as a proposal to Jerry that explains and defends the solution your team is putting forward. Your team will develop the Business Case, section by section, as we proceed through the class.

The Business Case will be done as a series of documents prepared by your team that together form the full Business Case. The specifics for each section are in the weekly group project assignments, beginning with the Week 1 Group Assignment. The complete business case assignment is in the "Building the Business Case" document posted in the classroom.

Sample Paper For Above instruction

Introduction

In today's competitive carpet industry, leveraging technology is essential for expanding operational efficiency, increasing sales, and maintaining a competitive edge. For Jerry's expanding carpet business, implementing a tailored IT solution can streamline management across multiple locations, improve customer engagement, and support environmentally sustainable practices. This comprehensive business case proposes an integrated technology framework designed to meet these needs effectively.

Overview of Business Objectives

Jerry’s primary objectives include increasing profitability, managing multiple business locations seamlessly, expanding sales channels—particularly online and in-home sales—and adopting environmentally responsible practices. Achieving these objectives necessitates a strategic deployment of technology to optimize operations, marketing, customer relationship management (CRM), inventory control, and environmental initiatives.

Identification of Potential IT Solutions

To support Jerry’s objectives, the following IT solutions are recommended:

  • Integrated Business Management System (ERP): to unify sales, inventory, and customer data across both stores and the warehouse.
  • Customer Relationship Management (CRM): to build relationships with interior decorators, home builders, and direct consumers through targeted marketing campaigns.
  • Online Sales Platform: a secure website with e-commerce capabilities for customers to browse, order samples or full carpets, and schedule consultations.
  • Mobile and In-Home Sales Support Tools: mobile applications for sales staff to take measurements, generate quotes, and process sales in clients’ homes.
  • Environmental Management System: to track recyclable carpet inventory and coordinate with recycling partners, supporting sustainability initiatives.

Recommended Technology Implementation Strategy

Implementing an integrated ERP system should be prioritized to streamline operations and improve data accuracy. This would be complemented by adopting a CRM system to enhance customer outreach, especially to the interior decorating and homebuilding markets. Establishing an online sales platform would open new revenue streams and reach a broader customer base. Mobile tools for in-home consultations would support sales growth and customer satisfaction. Lastly, a sustainability management system will allow Jerry to comply with environmental initiatives and position his business as eco-conscious.

Conclusion

Investing in these integrated IT solutions will enable Jerry’s carpet business to expand efficiently, improve profitability, and meet environmental goals. The proposed strategic adoption of technology will also prepare the business for future growth and competitive challenges.

References

  • Laudon, K.C., & Laudon, J.P. (2021). Management Information Systems: Managing the Digital Firm. Pearson.
  • O'Brien, J.A., & Marakas, G.M. (2018). Introduction to Information Systems. McGraw-Hill Education.
  • Turban, E., Outland, J., King, D., Lee, J.K., Liang, T.P., & Turban, D.C. (2021). Electronic Commerce 2021: A Managerial and Social Networks Perspective. Springer.
  • Rainer, R. K., & Prince, B. (2019). Introduction to Information Systems. Wiley.
  • Schwalbe, K. (2018). Information Technology Project Management. Cengage.
  • McFarlan, F. W., & McKenney, B. E. (2020). Strategic Information Systems Management. McGraw-Hill Education.
  • Chen, H., & Jansen, B. J. (2022). Social Media and Digital Marketing Strategies. Routledge.
  • Gartner (2023). IT Industry Trends and Forecasts. Gartner Inc.
  • Forrest, R., & Manrodt, K. (2022). Supply Chain Management for Carpeting and Flooring. Elsevier.
  • EPA (2023). Waste Reduction Model (WARM) Program. United States Environmental Protection Agency.

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