Discussion: Patient-Centered Care Part 2 - Evaluating A Pati

Discussion Patient Centered Care Part 2 Evaluating A Patient Centere

Discussion Patient Centered Care-Part 2 - Evaluating A Patient Centered Care Experience- Areas for Improvement / Enhancement Based upon your evaluation of the health care provider encounter previously discussed in Part 1, identify and discuss in one to two paragraphs two of Picker's areas or principles which had a negative affect on the encounter and could benefit from improvement or enhancement. For those selections what recommendations would you make to the provider as to how each might be improved. Be sure to include a rationale as to why these improvements should be adopted by them.

Paper For Above instruction

Patient-centered care (PCC) emphasizes the importance of tailoring healthcare delivery to meet the individual needs, preferences, and values of patients, fostering a collaborative and respectful relationship between patients and healthcare providers. However, during the evaluation of the recent healthcare encounter, two of Picker's principles—"Respect for Patients’ Preferences and Values" and "Emotional Support"—highlighted areas needing significant improvement. Addressing these aspects can significantly enhance the overall quality and effectiveness of healthcare delivery.

Firstly, the principle of "Respect for Patients’ Preferences and Values" appeared to be inadequately observed during the encounter. The provider demonstrated a somewhat paternalistic approach, focusing primarily on clinical data rather than actively engaging the patient in decisions about their care plan. This may have led to the patient feeling undervalued and potentially less motivated to participate actively in their treatment process. To improve this, the provider should adopt a shared decision-making approach, involving patients more directly in discussions about their options and respecting their cultural, personal, and spiritual preferences. Studies indicate that shared decision-making not only improves patient satisfaction but also leads to better adherence to treatment regimens (Frosch et al., 2012). Therefore, integrating patient preferences explicitly and encouraging open dialogue should become a routine part of their practice.

Secondly, the principle of "Emotional Support" was notably lacking, which may have contributed to feelings of anxiety and vulnerability in the patient. The provider appeared to focus solely on the clinical aspects, neglecting to address the emotional and psychological concerns that could influence the patient’s overall well-being and compliance. Providing emotional support is crucial in fostering trust, reducing anxiety, and promoting health outcomes. To enhance this, healthcare providers should incorporate empathetic communication techniques, such as active listening and validation of patient concerns. Training programs in communication skills can be instrumental in this regard, equipping providers with the tools necessary to recognize and respond to emotional cues effectively (Rohlfing et al., 2014). Implementing routine emotional assessments during encounters may also ensure that emotional needs are not overlooked, thereby aligning with the holistic philosophy of PCC.

In summary, improving adherence to Picker’s principles of respect for patient preferences and emotional support can profoundly influence the quality of care. Healthcare providers should actively facilitate shared decision-making and emphasize empathetic communication, fostering a more compassionate, respectful, and supportive environment. These changes are essential for delivering truly patient-centered care, which respects individual differences and promotes the overall health and satisfaction of patients.

References

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