Due Monday 7/21/14 - Before Midnight Eastern Time

Due Monday 7/21/14 - before midnight eastern time. Unused/ Original. No copy-paste work!! Write 500–600 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates.

Be substantive and clear, and use examples to reinforce your ideas. Knowing details about the culture of a prospective international client before a meeting assures a successful intercultural communication encounter. A Chinese businessman whom you have never met is coming to the United States to visit you. You and your female boss invite him to lunch. You call the in-house “culture coach” and ask the following questions: How should you handle the introduction, greeting, and handshaking?

How do you exchange business cards? How do you explain your position and your boss’s position? Where should you take him to lunch, and when? Should you exchange gifts? How will you begin business discussions?

What should not be brought up in business discussions? Is there anything else you should prepare for? How should the culture coach respond to these questions?

Paper For Above instruction

In navigating intercultural business interactions, understanding and respecting cultural norms are essential for fostering trust and successful communication. When a Chinese businessman visits the United States, it is crucial to prepare appropriately to ensure a smooth and respectful engagement. This preparation involves understanding customs related to introductions, greetings, exchange of business cards, discussing roles, dining etiquette, gift-giving practices, initiation of business talks, and topics to avoid, all rooted in Chinese and American cultural differences.

Handling Introductions, Greeting, and Handshaking:

In American business settings, a firm handshake accompanied by direct eye contact is the standard. When meeting a Chinese businessman, it’s respectful to approach with a polite smile and extend your hand first, indicating openness and professionalism. However, it is essential to be attentive to whether the Chinese visitor reciprocates the handshake with the same firmness; some may prefer a gentler grip. Addressing him formally using his surname and title initially demonstrates respect, until familiarity suggests otherwise. Cultural sensitivity entails understanding that Chinese culture values respect and humility, so overly aggressive gestures may be perceived negatively.

Exchanging Business Cards:

In Chinese culture, the exchange of business cards (“banji”) is a ritual that signifies respect. Present the card with both hands, with the Chinese side facing the recipient if bilingual, or with the English side facing the visitor. Receive his card with both hands as well, studying it briefly before storing it respectfully—preferably in a cardholder, not just pocketed. This act signifies attentiveness and respect for his role and identity. When offering your card, do so with a brief, respectful introduction of your role, aligning with diplomatic customs.

Explaining Positions and Arrangements for Lunch:

When describing your and your boss’s roles, keep explanations concise and professional, avoiding overly detailed corporate jargon. Emphasize mutual interests and the purpose of the meeting. For lunch, choosing a location that balances American and Chinese dining preferences—perhaps a restaurant offering Asian cuisine—can respectfully acknowledge cultural familiarity. Timing is also important; scheduling during late morning or early afternoon avoids conflicts with traditional Chinese meal times or business hours. Invitations should be made ahead, confirming the time and location.

Gifts and Business Discussions:

Gift-giving in China can be seen as a gesture of goodwill; however, in the U.S., it is sometimes considered inappropriate unless culturally appropriate or initiated by the visitor. If gifts are exchanged, avoid overly expensive or inappropriate items, and present them with both hands and a polite greeting. When beginning business discussions, start with polite small talk or greetings to build rapport. It’s customary to wait for the visitor to initiate the topic of business to show respect.

Topics to Avoid and Additional Preparations:

Certain topics, such as politics, religion, or sensitive historical issues, should be avoided unless the visitor raises them. It’s also advisable to prepare culturally suitable conversation starters and understand American business etiquette, including punctuality and direct communication. Being aware of non-verbal cues, such as body language and personal space, can help avoid misunderstandings. The culture coach should advise on these cultural nuances and encourage a respectful, open attitude during the meeting.

In conclusion, successful intercultural engagement hinges on thoughtful preparation and understanding of cultural differences. By showing respect for Chinese customs in greeting, exchanging business cards, discussing roles, dining, gift-giving, and avoiding sensitive topics, the facilitator can foster a positive atmosphere that promotes trust and cooperation. Such awareness can enhance cross-cultural business relationships and pave the way for fruitful collaboration.

References

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