For The Initial Post Share With The Class A Time When You Ha

For The Initial Post Share With The Class A Time When You Had To Addr

For the initial post, share with the class a time when you had to address (or were involved with) conflict in a work setting. Then, address the following, using the provided headings to format your post: Conflict Setting Describe the setting, the people involved, the emotions experienced, and the outcome. Insight Provide insight into how the situation could have been handled better by referencing the textbook and an outside source. References Place your two APA citations in this section.

Paper For Above instruction

During my tenure at a marketing firm, I encountered a significant conflict involving team members over project deadlines. The setting was in the office conference room where a major campaign was due within a week. The key people involved included myself, a team member responsible for content creation, and the project manager overseeing the campaign. Emotions ran high as frustrations surfaced due to miscommunications and perceived lack of effort. The content creator felt overwhelmed and defensive, while I experienced stress and impatience. The project manager was concerned about meeting the deadline but was also frustrated with the internal disconnect. The outcome was a heated exchange that resulted in a temporary halt to the project until a mediated discussion could be held. We eventually clarified roles and responsibilities, leading to a collaborative effort to finalize the campaign on time.

Analyzing this conflict reveals that better communication strategies could have mitigated tensions. According to Robbins and Judge (2019), effective conflict management requires establishing open communication channels and understanding team members' perspectives, which can prevent misunderstandings. An outside source, Thomas and Kilmann (1974), emphasize the importance of employing conflict resolution styles such as collaboration or accommodation to foster constructive resolution. In the scenario, integrating these approaches by actively listening and empathetically addressing concerns might have led to a more positive outcome without escalation. Establishing regular check-ins and clear expectations early in the project could have also minimized miscommunication and stress, ultimately fostering a more productive team environment.

References

• Robbins, S. P., & Judge, T. A. (2019). Organizational behavior (18th ed.). Pearson.
• Thomas, K. W., & Kilmann, R. H. (1974). Thomas-Kilmann Conflict Mode Instrument. Xicom.