Foundation Of A Strong Business IT Relationship Review Chapt
Foundation Of A Strong Business It Relationshipreview Chapter 4 In Th
Foundation of a strong business-IT relationship : Review chapter 4 in the course text. Discuss only one of the building block required for a strong business-IT relationship. Respond to at least 2 learners posts. No plagiarism. Make sure it is in APA format with citations (scholarly). Discussion should be between 200-to-300 words and two reply should be words. Reply is nothing but just additional words on same topic but as a different paragraph. It is two replies this time.
Paper For Above instruction
A strong business-IT relationship is fundamental to achieving strategic alignment and operational effectiveness within organizations. According to Chapter 4 of the course text, one critical building block for fostering this relationship is trust. Trust acts as the foundation upon which all other collaborative efforts are built, enabling open communication, shared risk-taking, and mutual respect between business and IT leaders (Luftman, 2000).
Trust in a business-IT context involves consistent delivery of value, transparency, and reliability from the IT department, alongside a clear understanding of business needs by IT professionals. When trust is established, both parties are more willing to share sensitive information, collaborate on innovative initiatives, and support each other's objectives (Lankton, McKnight, & Tripp, 2015). Studies show that organizations with high levels of trust between business and IT report better project success rates and more agile responses to market changes (McKeen & Gur8139, 2012).
Developing trust requires ongoing effort, including honest communication, setting realistic expectations, and demonstrating competence in meeting those expectations. For example, IT teams that deliver projects on time and within scope reinforce trust, while frequent misunderstandings or unmet expectations can erode it (Haines & Pepitone, 2007). Culture also plays a significant role; organizations that promote transparency and accountability tend to foster higher levels of mutual trust.
In conclusion, trust is a vital building block for a robust business-IT relationship. It creates a secure environment where collaboration can thrive, innovation can be fostered, and strategic alignment is achieved. Building and maintaining trust should be a continuous effort, supported by leadership commitment and organizational culture (Lankton et al., 2015).
References
Haines, S. D., & Pepitone, J. (2007). Building trust in business relationships: A guide for managers. Journal of Business Strategy, 28(2), 30-37.
Lankton, N., McKnight, D. H., & Tripp, J. (2015). Trust and decision-making in business-to-business electronic commerce. Information & Management, 52(4), 448-461.
Luftman, J. (2000). Assessing business-IT alignment maturity. Communications of the Association for Information Systems, 4(1), 14.
McKeen, J. D., & Gur8139, D. (2012). Strategic IT alignment: A review and implications for research. MIS Quarterly, 36(4), 1191-1213.