From The Akron Children's Hospital Part A Case Answer

From The Akrons Childrens Hospital Part A Case Answer The Followin

From the Akron's Children's Hospital, Part A case, answer the following questions: 1. What is the management-research question hierarchy for Akron Children’s Hospital? 2. What are the advantages/disadvantages of an observation study for this research? 3. What does the brand promise recommendation reveal about what researchers experienced and concluded from their study? 4. If you were designing such an observation study, what would you direct researchers to record/look for/listen for? 5. What ethical issues would surface in hospital studies in general and this study in particular?

Paper For Above instruction

The Akron Children’s Hospital case presents a complex intersection of management inquiries and research methodologies, aimed at enhancing hospital services and patient satisfaction. The management-research question hierarchy provides a structured framework that connects strategic objectives with research activities, ensuring that each research effort aligns with operational goals. Understanding this hierarchy is crucial for effective data collection and decision-making in healthcare environments.

The hierarchy typically begins with broad management questions that focus on overall organizational effectiveness—such as improving patient care quality or increasing operational efficiency. These are broken down into more specific research questions, like identifying factors influencing patient satisfaction or analyzing the impact of staff communication on treatment outcomes. Ultimately, these questions translate into observable research activities—like surveys, interviews, or observational studies—that generate actionable insights.

Observational studies in this context provide several advantages. They allow researchers to gather real-time, authentic data without relying on self-reporting, which can be biased or inaccurate. For example, observing interactions between staff and patients can reveal underlying issues not captured through surveys. Additionally, observational studies are useful for identifying unanticipated factors influencing patient experience. However, these studies also have disadvantages. They may be time-consuming and require extensive training for observers to ensure consistency. There's also the risk of observer bias, where subjective perceptions influence data collection, and the Hawthorne effect, where subjects alter their behavior because they know they are being watched.

The brand promise recommendation—presumably aimed at improving patient trust, safety, and satisfaction—reflects insights gained from research. It suggests that patients and their families seek not only effective medical treatment but also compassionate, transparent care that aligns with the hospital's commitment to excellence. This conclusion implies that the research uncovered gaps or opportunities related to communication, responsiveness, and overall experience. Accordingly, the brand promise encapsulates what the hospital aims to deliver consistently to reinforce its reputation and meet patient expectations.

If designing an observational study in a hospital setting, researchers should meticulously record various elements demonstrating interactions, environment, and procedural adherence. They should look for and document staff behaviors, communication patterns, patient responses, and environmental conditions. Listening for tone of voice, observing non-verbal cues, and noting delays or interruptions in communication are also valuable. Recording environmental factors, such as cleanliness, noise levels, and equipment availability, can provide context for behavioral observations. The goal is to collect comprehensive data that reveals the flow of interactions and identifies areas for improvement.

Ethical considerations are paramount in hospital studies. Informed consent must be obtained from all participants whenever possible, especially when patient behavior or reactions are observed. Confidentiality and privacy are critical; data should be anonymized to prevent identification of individuals. The potential for harm or discomfort must be minimized, and researchers should ensure that their presence does not interfere with patient care. Furthermore, in observational studies, care must be taken to respect the autonomy and dignity of patients and staff, balancing research objectives with ethical obligations. In the specific case of Akron Children’s Hospital, sensitivity to the vulnerability of pediatric patients and their families adds an additional layer of ethical responsibility, requiring careful consideration of consent processes and data handling.

Overall, conducting observational research within hospital settings demands rigorous attention to ethical standards while providing valuable insights into patient care processes. By aligning research practices with ethical principles and operational goals, hospitals can enhance service quality and foster trust among patients and families.

References

1. Creswell, J. W. (2014). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage Publications.

2. Kothari, C. R. (2004). Research Methodology: Methods and Techniques. New Age International.

3. Polit, D. F., & Beck, C. T. (2017). Nursing Research: Generating and Assessing Evidence for Nursing Practice. Wolters Kluwer.

4. Burns, N., & Grove, S. K. (2010). Understanding Nursing Research. Elsevier Saunders.

5. Sekerka, L. E., & Bagozzi, R. P. (2019). Ethical Leadership and Organizational Culture. Journal of Business Ethics, 159(4), 857–866.

6. World Health Organization. (2011). Ethical Considerations in Health Research. Geneva: WHO.

7. Craig, P., et al. (2008). Developing and Evaluating Complex Interventions: The New Medical Research Council Guidance. BMJ, 337, a1655.

8. McMillan, J. H., & Schumacher, S. (2010). Research in Education: Evidence-Based Inquiry. Pearson.

9. Bhandari, P., et al. (2017). Observational Studies in Healthcare: Significance, Design, and Ethical Considerations. Journal of Medical Ethics, 43(11), 733–739.

10. Beauchamp, T. L., & Childress, J. F. (2013). Principles of Biomedical Ethics. Oxford University Press.