Improving Data Governance: Cloud Computing Is A Ch ✓ Solved

Improving Data Governance 105 Pointscloud Computing Is A Ch

Improving Data Governance 105 Pointscloud Computing Is A Ch

Cloud Computing is changing the landscape of IT. For this assignment, first, explain the concept of Cloud Computing. Then, identify two KSA organizations that have benefited from implementing a Cloud Computing technology. Briefly describe both organizations and then answer the following questions for each: What technology did they implement? Why did they choose that technology? What business factors were evaluated prior to implementation? What information deficiencies existed prior to implementation? What benefits were gained after implementing the technology? Do the benefits associated with the technology outweigh the costs?

Your well-written report should be 4-5 pages in length, not including the cover and reference pages. Use APA style guidelines, citing at least two references in support of your work, in addition to your text and assigned readings.

Paper For Above Instructions

Introduction to Cloud Computing

Cloud computing has revolutionized how organizations store, manage, and access data. It refers to the delivery of computing services—including servers, storage, databases, networking, software, analytics, and intelligence—over the Internet (“the cloud”). This model allows for more flexible resources, faster innovation, and economies of scale. Organizations can pay only for what they use, optimizing costs and efficiency. Key characteristics of cloud computing include on-demand self-service, broad network access, resource pooling, rapid elasticity, and measured service (Mell & Grance, 2011).

Case Study 1: Saudi Telecom Company (STC)

Saudi Telecom Company (STC) is one of the largest telecommunications companies in the Middle East. It has successfully adopted cloud computing technology to enhance its service offerings. The technology implemented by STC is a cloud-based infrastructure that supports various services, including data management, networking, and application hosting.

Reasons for Implementation

STC chose cloud technology to improve scalability and reduce operating costs. Prior to implementation, STC evaluated several business factors, such as the need for improved service delivery, the ability to adapt to rapidly changing market demands, and the requirement for a robust disaster recovery plan. The existing information deficiencies included a lack of real-time data analysis and slow responses to customer service requests.

Benefits Gained

After implementing cloud technology, STC realized significant benefits, including enhanced customer service through quicker response times and improved data analytics capabilities. This shift has allowed STC to make data-driven decisions, reduce downtime, and improve overall operational efficiency. The benefits of implementing cloud computing significantly outweighed the costs associated with its deployment, making it a sustainable model for future growth.

Case Study 2: National Commercial Bank (NCB)

National Commercial Bank (NCB) is another leading financial institution in Saudi Arabia that has embraced cloud computing. The bank implemented a cloud-based customer relationship management (CRM) system to streamline customer interactions and manage client data efficiently.

Reasons for Implementation

NCB opted for a cloud-based CRM solution to enhance customer engagement and streamline service delivery. The evaluation prior to implementation considered factors such as data security, compliance with financial regulations, and the need for flexible access to customer data across various branches. Information deficiencies included manual processes that hindered customer service and a lack of integrated data systems.

Benefits Gained

Post-implementation, NCB benefited from improved customer satisfaction due to personalized service and faster processing of customer requests. Moreover, the bank experienced enhanced data security and compliance with regulations due to better data controls provided by cloud solutions. Generally, the investment in cloud technology provided substantial returns through increased customer loyalty and operational efficiency, thus justifying the associated costs.

Comparison and Evaluation

Both STC and NCB demonstrate the transformative potential of cloud computing in their respective industries. The technology choice for both organizations was driven by specific operational challenges and the desire for enhanced service delivery. While STC focused on improving infrastructure to support varied telecommunications services, NCB targeted customer engagement through a specialized CRM solution. In both cases, the benefits—ranging from improved efficiency and customer satisfaction to reduced costs—outweighed the initial investment.

Conclusion

Cloud computing presents a robust solution to the challenges faced by organizations in a rapidly evolving digital landscape. As seen in the examples of STC and NCB, implementing cloud technology can lead to significant improvements in operational efficiency, customer service, and data management. By addressing existing information deficiencies and aligning technology choices with strategic business goals, organizations can effectively leverage cloud computing to gain a competitive edge.

References

  • Mell, P., & Grance, T. (2011). The NIST Definition of Cloud Computing. National Institute of Standards and Technology.
  • Al-Ruithe, M., & Benkhelifa, E. (2020). Determining the enabling factors for implementing cloud data governance in the Saudi public sector by structural equation modelling. Future Generation Computer Systems, 107, 1061–1076.
  • Kirkpatrick, K. (2018). Borders in the cloud. Communications of the ACM, 61(9), 19–21.
  • Armbrust, M. et al. (2010). A View of Cloud Computing. Communications of the ACM, 53(4), 50-58.
  • Marston, S., et al. (2011). Cloud computing—The business perspective. Decision Support Systems, 51(1), 176-189.
  • Shrostha, R. (2018). Cloud Computing: Benefits and Challenges. International Journal of Cloud Computing and Services Science, 7(4), 215-226.
  • Buyya, R., & Nazari, H. (2016). Cloud computing and emerging markets: Opportunities, challenges, and the role of startups. IEEE Cloud Computing, 3(4), 12-20.
  • Cheng, Y., & Liu, Z. (2016). The impact of cloud computing on IT governance in organizations. International Journal of Information Management, 36(6), 796-803.
  • Kumar, P., & Shukla, A. (2020). An Overview of Cloud Computing Benefits and Challenges. International Journal of Information Technology and Management, 19(1), 39-49.
  • Choudhury, P., & Shankar, R. (2020). Cloud computing: Security issues and challenges. Computers & Security, 105, 102168.

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