IT Requirements Analysis And Ranking For Kelly's Saa
CLEANED: IT requirements analysis and ranking for Kelly's Salon
Before you begin this assignment, be sure you: Have completed all previously assigned readings, particularly those assigned in Weeks 3 and 4 of the class. Re-read the “Kelly's Salon Case Study" and the Stage 1 &2 assignments, and review the “Walmart Example.â Review Instructor feedback from previous assignment submissions.
Overview of IT Requirements for a System to Improve the Process at Kelly's Salon
For your Case Study Stage 1 assignment, you performed a Five Forces Analysis and justified Kelly's chosen strategy for competitive advantage and the business process that she would like to improve through the application of technology. For your Stage 2 assignment, you identified the inputs, processing, and outputs of Kelly's selected business process. Those inputs, processing, and outputs form the functional (business) requirements for an IT system to improve the process. In Stage 3, you will define the IT requirements by evaluating their applicability and importance in a new system to be implemented to improve the identified business process for Kelly's Salon. The requirements that are identified as relevant to the business process will form the IT (technical) requirements for a system. In evaluating and selecting an IT system, both the functional (business) requirements and the IT requirements need to be considered. The areas that need to be considered in developing the IT requirements are listed below in the Table of IT Requirements. Depending on the specific process being improved and the data it uses, the areas listed will vary in both relevance and importance.
For example, in a system to handle applications for Social Security, security and privacy are extremely important; but for a system to list what movies are being shown, privacy is not applicable at all. Your analysis must relate to the process Kelly seeks to improve. When both the functional (business) and technical (IT) requirements are identified, the system requirements are complete enough that you can then begin looking for a specific solution to meet the needs of Kelly's Salon. Researching and finding an appropriate system to improve the process at Kelly's Salon will be done in Stage 4.
Analysis of IT Requirements: IT Requirement: The areas to be considered are listed in the table. Be sure to research each term to ensure understanding as to whether and how it would apply to the Kelly's Salon process being improved and the data it uses. A table of sources of the definitions of the requirements is provided below to assist you. Be sure you use a definition that applies to IT and this assignment, and not a generic definition of the term. Rankings : High/Medium/Low Importance or Relevance or Not Applicable (N/A): You will rank each requirement as to how important or relevant it is to the process being improved and the data it uses. Each will be ranked as High, Medium or Low, or Not Applicable to the process and its data.
Explanation of Ranking: Using the definition of the term you researched and the ranking you selected, provide an explanation and tell how this requirement applies to the Kelly's Salon process and the data it uses, or why it does not apply. All requirements must be ranked and a thorough explanation that demonstrates understanding of the topic must be provided. Please note that even N/A items require an explanation. A minimum of three good sentences should be used for each explanation. The responses that you enter into the table for each requirement must be aligned to the specific business process to be improved and the data it uses, and must be appropriate to the Kelly's Salon business. Be sure to consider the type of data (inputs and outputs – from Stage 2) that the system will handle as you determine the applicability and importance of each consideration. If a requirement is not relevant to the process, mark it "N/A." Remember to provide a thorough explanation for every item under consideration, including those marked N/A. Do not try to create a reason if there is none, but carefully analyze each requirement and determine whether it applies and how. Explanations must provide enough information to convey the reasoning behind the ranking and to demonstrate that you understand the requirement. DO NOT copy definitions into the table; use your own words to explain the terms. For example: If the process to be improved is the method for customers to use to pay for their haircuts or salon visits, then for the requirement of Usability, the following might be entered.
Note the thorough explanation of the ranking that demonstrates an understanding of usability. Requirement High/Medium/Low Importance or Relevance or Not Applicable (N/A) Explanation for Ranking: Since the customers will use a system to make their payments, it must be easy to understand and easy to use. It would be inappropriate to require any training for customers. If it is too complicated, customers will not use it. In addition, front desk staff should be able to easily learn the system without extensive training. That is an entry level job with frequent turnover. So having a system that is intuitive and easy to navigate is critical.
Course Resources (for Weeks 1-5)
- Usability System Quality Attributes (Week3)
- Maintainability System Quality Attributes (Week3)
- Scalability System Quality Attributes (Week3)
- Reliability System Quality Attributes (Week3)
- Availability System Quality Attributes (Week3)
- Performance System Quality Attributes (Week3)
- Security System Quality Attributes (Week3)
- Data Accuracy Characteristics of Data Quality (Week 4)
- Data Completeness Characteristics of Data Quality (Week 4)
- Authentication Chapter 6 (Week 4)
- Enterprise Systems (ERP, CRM, SCM) Chapter 3 (Week 3), various Week 5 readings
- Networks Chapter 5 (Week 3)
- Database Chapter 4 (Week 4)
- Data Warehouse Chapter 4 (Week 4)
- Data Mining Chapter 4 (Week 4)
- Business Intelligence Chapter 4 (Week 4)
- Decision Support System Chapter 7 (Week 1)
- Business-to-Business eCommerce Various readings (Week 2)
- Business-to-Consumer eCommerce Various readings (Week 2)
Assignment: Kelly's Salon Stage 3
Create a document that includes:
Introduction
At the top of your paper, show the generic strategy for competitive advantage that Kelly selected and the business process she has chosen to improve (see the Stage 1 assignment), using the following format:
Generic Strategy for Competitive Advantage: [name of strategy]
Business Process to Be Improved: [name of process]
Table of IT Requirements
Copy the table below into your paper.
| Rank each requirement as High, Medium or Low in Importance/Relevance or Not Applicable (N/A) | Explanation for each ranking, including explanations for N/A. Must be a minimum of 3 sentences. |
|---|---|
| Usability | [Explanation and relevance to Kelly's Salon process and data] |
| Maintainability | [Explanation and relevance] |
| Scalability | [Explanation and relevance] |
| Reliability | [Explanation and relevance] |
| Availability | [Explanation and relevance] |
| Performance | [Explanation and relevance] |
| Security | [Explanation and relevance] |
| Data Accuracy | [Explanation and relevance] |
| Data Completeness | [Explanation and relevance] |
| Authentication | [Explanation and relevance] |
| Enterprise Systems (ERP, CRM, SCM) | [Explanation and relevance] |
| Networks | [Explanation and relevance] |
| Database | [Explanation and relevance] |
| Data Warehouse | [Explanation and relevance] |
| Data Mining | [Explanation and relevance] |
| Business Intelligence | [Explanation and relevance] |
| Decision Support System | [Explanation and relevance] |
| Business-to-Business eCommerce | [Explanation and relevance] |
| Business-to-Consumer eCommerce | [Explanation and relevance] |
Format your work in third person, maintain academic tone, and adhere to APA formatting for citations and references. Include a title page and reference page if any sources are used. Review the rubric before submission to ensure all criteria are met.