James Shows Up To Work Approximately Five Minutes Late

3 James Shows Up To Work Approximately Five Minutes Late This Morning

James shows up to work approximately five minutes late this morning, walks silently (but quickly) down the hallway and begins to punch in at the time clock located by the front desk. Sarah, the front desk manager, says, "Good morning, James," but James ignores her, punches in, and heads into the shop to his workplace. Sarah rolls her eyes, picks up the phone, and dials the on-duty manager to alert her that James just arrived and should be reaching his desk any moment.

Write a Block Business Letter from the perspective of company management that provides bad news to the recipient and follows the guidelines outlined in Chapter 7: Delivering Bad-News Messages in BCOM9. The message should use the block business letter format, adhere to professionalism, and be limited to one page. Focus on clarity, proper mechanics, and professional language, and assume the recipient has previously requested a review of the situation.

Paper For Above instruction

[This section should contain the full business letter response addressing the scenario. It will include the sender’s address, date, recipient’s address, a professional greeting, a clear and concise message delivering the bad news about James's tardiness, and a conclusion with appropriate tone. The letter will be structured in block format: all paragraphs align to the left, single-spaced within paragraphs, double-spaced between paragraphs, and page-limited to one page.]

Sample Business Letter:

[Sender’s Address]

[Date]

[Recipient’s Address]

Dear [Recipient’s Name],

We are writing to inform you regarding a recent incident involving employee punctuality concerning James, who arrived approximately five minutes late this morning. Despite expectations of punctual attendance, James's late arrival disrupts the workflow and affects the team’s overall productivity.

Our records and observations indicate that James entered the premises silently, without greeting colleagues, and proceeded directly to punch in at the time clock. The front desk manager, Sarah, attempted to acknowledge him, but he ignored her greeting, which we view as unprofessional behavior that undermines a respectful and team-oriented workplace environment.

We have previously addressed punctuality issues with James, but regrettably, his recent behavior demonstrates a lack of improvement. Attendance and punctuality are critical components of our company policy and expectations for all employees, and ongoing issues compromise the efficiency and morale of the team.

As part of our review, we have considered various factors, but adherence to scheduled working hours remains a fundamental requirement. Therefore, we must inform you that continued violations of attendance policies could result in disciplinary actions, up to and including termination of employment.

We appreciate your understanding and cooperation in reinforcing the importance of punctuality with your team members. Please feel free to contact our HR department if you need further clarification or wish to discuss this matter in detail.

Sincerely,

[Management Representative’s Name]

[Title]

References

  1. Guffey, M. E., & Loewy, D. (2019). Business Communication: Process and Product (8th ed.). Cengage Learning.
  2. Locker, K. O., & Kienzler, D. S. (2019). Business and Administrative Communication (2nd ed.). Cengage Learning.
  3. Bovee, C. L., & Thill, J. V. (2017). Business Communication Today (14th ed.). Pearson.
  4. American Management Association. (2020). Effective Business Writing. AMA Publications.
  5. Strayer University. (2022). Strayer Writing Standards (SWS) for Academic and Professional Communication.
  6. Heath, R. L., & Bryant, J. (2019). Human Communication Theory and Research: Concepts, Contexts, and Processes. Routledge.
  7. Reynolds, G. (2019). Writing in Business: Strategies for Success. Routledge.
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  9. Clampitt, P. G., & DeCatur, C. (2009). Communicating for Managerial Effectiveness (4th ed.). SAGE Publications.
  10. Stone, D., & Heen, S. (2014). Difficult Conversations: How to Discuss What Matters Most. Penguin Books.

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