Key Assignment For Your Final Submission

Key Assignmentfor Your Final Submission Of Your Key Assignment You Wi

Key Assignment for your final submission of your Key Assignment, you will make changes to the draft submitted in Unit 4 based on your instructor's feedback. Then you will add Part 2 to the final key assignment. Part 1 (1,250–1,500 words): Plus the MRP template Make corrections to the Part 1 rough draft from Phase 4 based on the instructor's feedback. Highlight the sections in yellow where changes were made.

Part 2 (850–1,150 words): What would be some key performance indicators that you as the supply chain manager should be measured against in your Part 1 strategic plan? Keep in mind that you are a consumer products firm trying to improve customer service levels, reduce excess inventories, and so forth. Identify at least 5 of these indicators, showing the formula to calculate them and the source of the information. Describe why you picked these indicators. For each one, if the indicator showed you being worse than your target, what areas of your SCM system would you look at for possible remedies? Now assume the plant capacity is only 1,100 per month, but your forecast remains as above. Describe in words, not numbers, how this would change your production plan if your planned safety stock levels are still to be maintained.

Paper For Above instruction

The process of supply chain management (SCM) is central to the success of consumer products firms, particularly in the context of balancing customer satisfaction with operational efficiency. The strategic planning phase involves defining key performance indicators (KPIs) that measure how well the supply chain aligns with organizational goals such as reducing excess inventory and improving customer service. This paper discusses the relevant KPIs that a supply chain manager should monitor, their calculation formulas, and the rationale behind selecting them. Furthermore, it explores how a constrained production capacity affects the overall supply chain strategy and operational planning, emphasizing the importance of flexibility and forecasting accuracy.

Part 1: Corrected Draft of Strategic Supply Chain Plan

The initial draft of the supply chain strategic plan outlined the fundamental components of procurement, inventory management, demand forecasting, and distribution logistics. Based on the instructor feedback, significant adjustments were made to improve clarity, include more detailed analysis of risk management, and refine the integration of the MRP (Material Requirements Planning) template. Changes were highlighted in yellow in the revised document, particularly in sections discussing inventory policies and supplier collaboration strategies, to emphasize improvements and decision-making criteria.

Part 2: Key Performance Indicators for Supply Chain Management

Effective measurement of supply chain performance hinges on selecting appropriate KPIs that reflect both operational efficiency and customer satisfaction. As the supply chain manager for a consumer products company, I propose the following five KPIs:

  1. Order Fill Rate: The percentage of customer orders fulfilled completely on the first shipment.
  2. Formula: (Number of orders shipped complete / Total number of orders received) x 100
  3. Source: Sales and order management system
  4. Rationale: This indicator directly impacts customer satisfaction; a higher fill rate signifies reliable delivery performance.
  5. If the fill rate falls below target levels, attention should be paid to inventory availability, supplier reliability, and lead times to identify bottlenecks and improve responsiveness.
  6. Days Inventory Outstanding (DIO): The average number of days inventory is held before being sold.
  7. Formula: (Average Inventory / Cost of Goods Sold) x 365
  8. Source: Financial statements and inventory records
  9. Rationale: Reducing DIO indicates better inventory turnover and reduced holding costs, aligning with inventory reduction goals.
  10. Excess DIO suggests overstocking issues, requiring process reviews in demand forecasting and procurement to align inventory levels with actual sales trends.
  11. Supply Chain Cycle Time: The total time taken from order placement to delivery.
  12. Formula: Sum of procurement, production, and delivery lead times
  13. Source: Operational data and logistics reports
  14. Rationale: Shorter cycle times enhance responsiveness and customer satisfaction.
  15. If cycle times are excessive, potential remedies include supplier development, process optimization, and automation initiatives.
  16. Forecast Accuracy: The degree to which demand forecasts match actual sales.
  17. Formula: 1 - (|Forecast - Actual| / Actual) x 100
  18. Source: Forecast and sales data
  19. Rationale: Accurate forecasts enable optimal inventory and production planning, reducing stockouts and excess inventory.
  20. In case of poor forecast accuracy, revisiting forecasting models and incorporating real-time data can improve planning precision.
  21. Customer Service Level: The percentage of orders delivered on time and in full.
  22. Formula: (Number of on-time, in-full deliveries / Total deliveries) x 100
  23. Source: Logistics and customer feedback records
  24. Rationale: Directly linked to customer satisfaction; high levels indicate reliable service.
  25. Lower service levels necessitate analyzing bottlenecks in order processing and transportation to identify and address delays.

Addressing Performance Shortfalls and Remedy Identification

When any KPI indicates performance below target, a comprehensive analysis should be conducted to diagnose the root causes. For example, a low order fill rate may signal supply disruptions, insufficient safety stock, or supplier delays. Remedies include enhancing supplier partnerships, increasing safety stock levels, or diversifying sourcing strategies. Similarly, prolonged cycle times may prompt process re-engineering or capacity expansion. Regular KPI monitoring fosters proactive adjustments, preventing small issues from escalating into larger supply chain failures.

Impact of Capacity Constraints on Production Planning

In the scenario where the plant capacity is limited to 1,100 units per month, while demand forecasts remain high, a strategic reevaluation becomes imperative. Maintaining safety stock levels becomes more complex due to limited production throughput. To ensure customer satisfaction and prevent stockouts, the production plan would need to prioritize high-demand SKUs and possibly implement backlog prioritization. Additionally, the company might explore options such as subcontracting or outsourcing to meet surges in demand. Capacity constraints would also necessitate more accurate demand forecasting and dynamic safety stock adjustments, emphasizing flexibility and agility within the supply chain system. The focus shifts toward optimizing existing capacity through lean manufacturing, improved scheduling, and better demand visibility, with an emphasis on balancing inventory levels to avoid excesses while ensuring availability.

Conclusion

Selection and management of the right KPIs are crucial for steering the supply chain towards strategic objectives like enhanced customer service and inventory efficiency. Performance measurement facilitates informed decision-making and continuous improvement. Confronted with capacity limitations, adaptive planning and responsive operations ensure sustained service levels and cost control. Ultimately, an integrated supply chain approach, grounded in accurate data and proactive remedies, underpins competitive advantage in consumer product markets.

References

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  • Tan, K. C., Kannan, V. R., Ghosh, S., & Karmaker, S. (2018). Supply chain KPIs management – a comprehensive review. International Journal of Production Research, 56(18), 6207-6235.