Leadership And Group Collaboration

Leadership And Group Collaboration 1copyright 2019 Cape

Use the following scenario as a basis to complete Assessment 2. Imagine that you work in a health care facility and your boss has just stopped by your office and says the following: Hi, I just have a couple of minutes - please forgive me for stopping in without advanced notice. One of the results of a recent employee survey at Lakeland Clinic indicates we have some issues to address. The data show 75% of the employees have concerns about at least one of the following: diversity issues, workplace incivility, and poor work- life balance. Senior leadership has asked me how I plan to respond, and my first inclination is to put you in charge of assembling a team to address one of the issues. You have demonstrated effective organizational and communication on other projects and I think you will be a great asset as we move forward. I have to run right now, but I’ll send you an email with more information before I leave today. See you later!

Thanks for talking with me this morning. I just want you to know that this is really a great opportunity for you. I know you have been interested in taking steps to becoming a leader in this organization and now it’s time to realize your potential. As you know, we opened the Lakeland Medical Clinic to serve area residents who were unable or unwilling to use the services offered at the main hospital.

The first two months of operation saw strong patient volume. Since then, the numbers have dropped off dramatically. This prompted leadership to start asking some questions, which led to the internal survey that I mentioned yesterday. I just met with leadership and they determined that the priority right now is the diversity issue because we have the opportunity to improve outcomes for both employees and the community. This is part of an email I got from the clinic director last week: “...after careful examination of all aspects of the organization and talking with some neighborhood leaders, we have concluded that residents in the community do not feel comfortable coming to the clinic. It seems the staff are lacking the ability to develop a trusting relationship with the residents primarily because they do not understand the cultural values and norms. The neighborhood residents, which you know are predominantly Haitian, often feel their beliefs, values, and health practices are not understood. When staff members were hired, we only considered their past work experiences, education, and potential. We may have failed to fully consider their ability to work with diverse populations.”

Hopefully, this information gives you a better understanding of the issues to be addressed. Time to get started as things need to move quickly. I want you to assemble a committee to clearly define the problem and ultimately provide guidance on solutions. Before introducing you to the clinic director and executive team, I want to review your approach specific to leadership style and collaboration. I want two things from you in a written document. The first part is just for me, but the second part I intend to share with the clinic director.

First, identify and describe a leader you would choose to lead a project like this and explain why. It can be anyone that is qualified, even someone famous. Your choice will tell me a lot about your leadership approach and priorities. Next, select one of the characteristics that make them successful and compare it against your leadership skills.

The second item is related to leading and fostering teamwork and collaboration among a group of interdisciplinary professionals. We are looking for 4–6 members to serve on a committee who will be considering the diversity issue and ultimately making a recommendation on how to address it. I want you to:

  • Describe your role and approach to leading the group. How will you lead and communicate? Will you be an authoritative, collaborative, democratic, servant, or transformational type of leader? Analyze the strengths and weaknesses of your approach in the context of this project.
  • Describe how you would facilitate collaboration to maximize team effectiveness. You might consider:
    • Communication technologies.
    • Practices (accountability, decision making, delegating).
    • Techniques for sharing information and ideas.
    • Any other ideas you might have.

Remember this information will be shared with the clinic director so keep it clear, focused, and professional. Creativity is important; however, we want to be sure that your ideas and approaches align with current health care organization trends and practices, so include references from current academic or professional resources to support your points.

Paper For Above instruction

Introduction

Effective leadership and robust collaboration are essential in addressing complex issues such as cultural diversity within healthcare settings. The scenario at Lakeland Medical Clinic underscores the critical need for thoughtful leadership and strategic teamwork to foster an inclusive environment that improves patient care and staff satisfaction. This paper explores the leadership style suitable for directing diversity initiatives and the facilitation of effective interdisciplinary collaboration to resolve existing cultural gaps.

Leadership Selection and Rationale

The leader I would select for this project is Dr. Anthony Fauci, an esteemed immunologist and director of the National Institute of Allergy and Infectious Diseases. Dr. Fauci epitomizes transformational leadership, characterized by his ability to inspire, motivate, and effectively communicate scientific insights to diverse audiences during health crises such as the COVID-19 pandemic. His leadership exemplifies the qualities of adaptability, transparency, and commitment to inclusivity—traits vital in fostering cultural competence within healthcare teams (Fauci, 2020).

One defining characteristic of Dr. Fauci's leadership is his exceptional communication skills. His capacity to translate complex scientific data into understandable language builds trust and promotes shared understanding among stakeholders. Comparing this to my leadership skills, I also prioritize transparent communication and cultural sensitivity. While Dr. Fauci’s experience is rooted in scientific expertise and public health, my strengths lie in empathetic listening and conflict resolution, which are equally important when navigating cultural differences (Kouzes & Posner, 2017).

Leadership Style and Personal Approach

My leadership approach for this project aligns with the transformational style, emphasizing inspiration, motivation, and fostering a vision of cultural inclusivity. I would seek to serve as a role model who encourages team members to adopt culturally sensitive practices, ensuring that every voice is heard. This approach is advantageous because it promotes innovation, increases engagement, and enhances team cohesion (Bass & Riggio, 2006). However, a potential weakness is the risk of insufficient authority if team members require decisive directives, but in this context, collaborative leadership can enhance buy-in and shared responsibility.

Facilitating Collaboration

To maximize team effectiveness, I plan to utilize various strategies:

  • Communication Technologies: Implementing secure digital platforms such as Slack or Microsoft Teams for real-time communication, document sharing, and virtual meetings facilitates continuous engagement across interdisciplinary teams.
  • Practices: Establishing clear accountability measures, decision-making protocols, and delegating tasks based on members’ expertise ensures efficient workflow and shared responsibility.
  • Sharing Information: Organizing regular workshops and brainstorming sessions encourages open dialogue, active participation, and the exchange of ideas. Using visual tools like mind maps or flowcharts can aid understanding.
  • Additional Techniques: Emphasizing cultural competence training and role-playing scenarios can enhance sensitivity and foster empathy among team members. Recognizing and rewarding participation and innovative suggestions boosts morale and motivation.

These strategies align with contemporary healthcare leadership practices aimed at promoting inclusivity and team cohesion (Tucker, 2018). Incorporating diverse perspectives and leveraging technology can significantly enhance collaborative efforts, ultimately leading to sustainable solutions for cultural disparities in healthcare settings.

Conclusion

Addressing diversity issues at Lakeland Medical Clinic requires a leader who exemplifies transformational qualities—someone capable of inspiring change, fostering open communication, and motivating a diverse team to work collaboratively. My own leadership approach, emphasizing inclusivity and ongoing engagement, suitably supports this initiative. By facilitating effective teamwork through technology, structured practices, and cultural sensitivity training, healthcare organizations can develop environments that respect cultural differences and improve patient outcomes and staff satisfaction.

References

  • Bass, B.M., & Riggio, R.E. (2006). Transformational Leadership (2nd ed.). Lawrence Erlbaum Associates.
  • Fauci, A. S. (2020). Scientific leadership and communication during a global health crisis. Journal of Public Health Policy, 41(2), 201-213.
  • Kouzes, J. M., & Posner, B. Z. (2017). The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (6th ed.). Wiley.
  • Tucker, S. (2018). Healthcare leadership and team collaboration: Strategies for success. Journal of Healthcare Management, 63(4), 259-271.
  • White, J., Plompen, T., Tao, L., Micallef, E., & Haines, T. (2019). What is needed in culturally competent healthcare systems? A qualitative exploration of culturally diverse patients and professional interpreters in an Australian healthcare setting. BMC Public Health, 19, 1096.
  • Center for Community Health and Development. (2019). Community Tool Box. Section 8. Multicultural collaboration. culture/cultural-competence/multicultural-collaboration/main
  • Cooper-Gamson, L. (2017). Are we bridging the gap? A review of cultural diversity within stoma care. British Journal of Nursing, 26(17), S24–S28.
  • Eskenazi Health. (n.d.). Lisa E. Harris, MD. Retrieved from https://eskenazihealth.edu/about-us/lisa-harris-bio.pdf
  • Morley, L., & Cashell, A. (2017). Collaboration in health care. Journal of Medical Imaging and Radiation Sciences, 48, 207–216.
  • Rahman, U. H. F. B. (2019). Diversity management and role of leader. Open Economics, 2(1), 30–39.