Locate The Following Case Study In The Course Textbook

Locate The Following Case Study In The Course Textbookinterpersonal R

Locate the following case study in the course textbook: Interpersonal Relations Case 15.1 – The One Cent Ethical Dilemma, p. 375. Complete the case study by showing your understanding of the content in addressing the questions and directives in two to three pages, including a title page and reference page. The title and reference pages do not count toward the total page requirement. Answer the Case Questions at the end of the case on p. 375. In addition, answer the following directives to complete your case study: What actions do you recommend Rajah take about his concerns with respect to the new one-cent-in-change policy? Explain whether you think Rajah should blow the whistle on his employer. What is your opinion of the ethics of the new policy about withholding one-cent-in-change? Is there a need for ethics training? If so, why? How often should ethics training take place? Why? By having ethics training, what can the employer and employees learn? Be sure to apply the proper APA format for the content and reference provided.

Paper For Above instruction

The ethical dilemma surrounding the "One Cent" policy, as presented in Case 15.1 from the textbook "Interpersonal Relations," offers a compelling exploration of personal integrity, corporate responsibility, and ethical decision-making in the workplace. This case highlights the subtle yet impactful ways in which seemingly minor policies can raise significant ethical questions, especially when they involve withholding small amounts of money from customers. This paper aims to analyze Rajah's concerns about the policy, evaluate the ethical implications, and offer recommendations for action, including the necessity and frequency of ethics training within organizations.

Firstly, considering Rajah's concerns about the policy of withholding one-cent change, the primary action I would recommend is for Rajah to formally raise his concerns through the appropriate channels within his organization. This could include speaking directly to his supervisor or the company's ethics committee. By doing so, Rajah can seek clarification on the policy's intent and advocate for more transparent and ethical practices. If, after internal attempts, the policy remains unchanged and he continues to feel uncomfortable or morally conflicted, further steps such as consulting with external ethical boards or considering whistleblowing may be necessary.

Whistleblowing is a sensitive issue; hence, whether Rajah should blow the whistle depends on his assessment of the company's commitment to ethical standards and the potential consequences of his actions. If the policy fundamentally contradicts his ethical principles—especially if it can be seen as deceiving customers or promoting dishonesty—then whistleblowing may be justified. Ethical whistleblowing involves reporting misconduct to external bodies if internal channels fail or if the misconduct causes harm. Rajah's decision should consider the potential impact on his career, legal protections, and his moral obligation to uphold honesty and fairness.

Regarding the ethics of withholding one-cent change, from an ethical standpoint, this practice appears questionable. It exploits customers' trust and may be viewed as a form of economic dishonesty. Small as it may seem, this practice can undermine trust between consumers and the organization, potentially damaging the company's reputation in the long term. Ethically, organizations should prioritize transparency, honesty, and integrity, aligning their policies with these principles rather than engaging in practices that could be perceived as deceptive.

The case underscores the importance of ethics training within organizations. Ethical training helps employees recognize and navigate complex moral dilemmas, fostering a culture of integrity and accountability. Regular ethics training ensures that ethical standards remain at the forefront of employees' minds, especially as organizational policies evolve or as new ethical challenges arise. I recommend that ethics training occur at least annually, allowing employees to stay informed about ethical standards, legal requirements, and the importance of ethical conduct in maintaining organizational reputation and stakeholder trust.

Through ethics training, both employers and employees can learn vital skills such as ethical decision-making, understanding the importance of transparency, and identifying potential ethical violations before they escalate. It also emphasizes the shared responsibility of all staff members to uphold the organization's values and standards. Furthermore, well-structured ethics programs can establish clear reporting mechanisms for unethical conduct and protect whistleblowers, thereby fostering an environment where ethical behavior is supported and encouraged.

In conclusion, Rajah's concerns about the one-cent withholding policy raise important ethical questions that necessitate a thoughtful response. Organizations should foster ethical cultures through comprehensive training programs and clear policies that emphasize integrity and transparency. Whistleblowing might be justified if internal resolution fails, but it should be approached with careful consideration of the ethical and legal implications. Ultimately, cultivating an ethical workplace not only benefits the organization but also strengthens trust with customers and the wider community.

References

• Crane, A., & Matten, D. (2016). Business Ethics (4th ed.). Oxford University Press.
• Ferrell, O. C., Fraedrich, J., & Ferrell, L. (2019). Business Ethics: Ethical Decision Making & Cases (12th ed.). Cengage Learning.
• Kidder, R. M. (2005). How Good People Make Tough Choices: Resolving the Dilemmas of Ethical Living. HarperOne.
• Joshi, A., & Sroka, J. (2019). Ethical dilemmas in business: An analysis of whistleblowing and organizational response. Journal of Business Ethics, 154(2), 423-439.
• Kidder, R. M. (2005). How Good People Make Tough Choices: Resolving the Dilemmas of Ethical Living. HarperOne.
• Rawls, J. (2005). A Theory of Justice. Harvard University Press.
• Treviño, L. K., & Nelson, K. A. (2017). Managing Business Ethics: Straight Talk About How to Do It Right. Wiley.
• Schwartz, M. S. (2017). Developing and sustaining an ethical workplace environment. Journal of Business Ethics, 146(3), 513-529.
• Bauman, C. W., & Skitka, L. J. (2012). Moral judgment and decision making. In T. G. Plante (Ed.), Contemporary Moral Issues (pp. 159-176). Routledge.
• Kidder, R. M. (2005). How Good People Make Tough Choices: Resolving the Dilemmas of Ethical Living. HarperOne.