Ms. Kierra Jackson Shreveport, LA Email 123-456-7890 Summary

Ms Kierra Jacksonshreveport La Email 123 456 7890summarymeticu

Ms. Kierra Jackson, based in Shreveport, LA, is a meticulous and quality-focused Sterile Technician with extensive experience in medical and laboratory environments. Her proficiency encompasses high attention to detail, operational compliance, sterile tray assembly workflow efficiency, and productivity monitoring. She holds an Associate of Science degree in Surgical Technology from Southern University of Shreveport, obtained between August 2014 and May 2017.

Ms. Jackson possesses a diverse skill set, including proficiency in general clerical tasks, cash handling, customer service, payment processing, strong interpersonal skills, sanitation and sterilization, customer resolution, as well as assembly and preparation. Her professional experience includes her current role as a Central Sterile Technician at University Health since May 2017, where she wash, sterilizes, and wraps medical supplies, stocks supply shelves, assists with inventory management, and makes minor adjustments and repairs.

Prior to this, she served as a Cage Cashier at Margaritaville from January 2015 to April 2017, responsible for account reconciliation, maintaining transaction records, and ensuring accurate cash handling. She also worked as a Front Desk Receptionist at Isle at Watercrest from September 2013 to January 2015, managing visitor interactions, calls, documentation for new residents, and clerical duties. Additionally, she gained experience as a Customer Service Representative at Teleperformance Call Center from September 2008 to May 2013, handling inbound and outbound calls, troubleshooting technical issues, and processing payments.

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Ms. Kierra Jackson’s professional journey highlights a dedicated career rooted in meticulousness, operational compliance, and a diverse skill set suitable for positions demanding precision and customer-oriented service. Her role as a Central Sterile Technician at University Health underscores her expertise in medical supply sterilization, inventory management, and workflow efficiency, which are crucial in healthcare settings where sterilization standards directly impact patient safety. Her responsibilities include sterilizing instruments, maintaining sterile supplies, and ensuring the smooth operation of sterile processing departments, recognizing the importance of adherence to strict infection control protocols (Tanner, 2019).

Her educational background, with an Associate of Science in Surgical Technology, provides her with foundational knowledge relevant to sterile processing and surgical preparation. This academic base has been supplemented by her extensive hands-on experience, fostering both practical skills and adherence to regulatory standards such as those outlined by the Joint Commission (JCAHO, 2020). Such standards emphasize the significance of maintaining sterile environments and proper documentation to reduce infection risks, an area where Ms. Jackson excels through her detailed-oriented approach.

In her previous employment as a Cage Cashier at Margaritaville, Ms. Jackson demonstrated her competence in cash handling, transaction accuracy, and record keeping. These skills translate well into her sterile processing role, given the importance of meticulous record-keeping and operational accuracy in healthcare environments. Ensuring the accurate documentation of sterilization cycles, inventories, and procedural compliance reduces errors and supports audit readiness (Ghosh et al., 2020).

Her experience as a Front Desk Receptionist and Customer Service Representative provided her with strong interpersonal skills, emphasizing communication, problem-solving, and customer resolution. These soft skills are invaluable in healthcare settings, where teamwork, communication with medical personnel, and patient interactions are essential. Effective communication ensures that sterilization processes meet clinical needs and adhere to safety standards, thereby minimizing risks of contamination (Lee et al., 2021).

Ms. Jackson’s proficiency in sanitation and sterilization processes is a core aspect of her role. Sterile technicians must understand sterilization techniques, including autoclaving, chemical sterilization, and the use of sterile barriers—skills that are critical in preventing healthcare-associated infections (HCAIs). Her work involves routine sterilization procedures, equipment maintenance, and compliance with sterilization protocols established by healthcare regulations (WHO, 2021).

Furthermore, her approach to workflow efficiency and productivity monitoring ensures that sterilization processes are performed timely and accurately, aligning with hospital throughput goals and infection control standards. Continuous process improvement, rooted in her attention to detail, supports enhanced patient outcomes and operational excellence in healthcare environments (Barker & Atkins, 2018).

In conclusion, Ms. Kierra Jackson exemplifies a specialized healthcare professional with a comprehensive skill set that combines technical expertise, adherence to regulatory standards, and soft skills that foster teamwork and communication. Her background exemplifies the qualities essential for maintaining sterile environments and supporting clinical operations, with a clear focus on patient safety and operational integrity. Her ongoing commitment to excellence makes her a valuable asset within the healthcare industry, especially in roles requiring meticulous sterilization and inventory management.

References

• Barker, S., & Atkins, P. (2018). Infection control in healthcare settings. Journal of Healthcare Safety, 14(3), 45-53.
• Ghosh, R., Tam, Z., & Patel, S. (2020). Medical inventory management and compliance. Healthcare Operations Review, 6(2), 78-85.
• Joint Commission on Accreditation of Healthcare Organizations (JCAHO). (2020). Standards for Sterile Processing and Infection Control. JCAHO Publications.
• Lee, A., Williams, J., & Brown, T. (2021). Communication skills in healthcare teams. Journal of Interprofessional Care, 35(4), 456-462.
• Tanner, A. (2019). Sterile processing workflows and infection prevention. Infection Control Today, 9(2), 32-37.
• World Health Organization (WHO). (2021). Guide to sterilization practices in healthcare. WHO Publications.