Part 1 Answer: The Module Review Questions Listed Bel 220120
Part 1answer The Module Review Questions Listed Below These Question
Part 1: Answer the module review questions listed below. These questions were chosen to demonstrate your understanding and help you assess your progress. What is outsourcing? Why would a company choose to outsource? What are the advantages and disadvantages to outsourcing?
What are the key challenges in offshore outsourcing? List five best practices in outsourcing. What is SaaS and why is it considered as another outsourcing option? With ERP implementations, why would an auditor get involved? Why is the Sarbanes-Oxley Act important to investors?
What should a disaster recovery and business continuity plan include and who should be involved? Part 2: Prepare a list of the top five to ten security questions you would ask to understand the numerous components to system security and why security must be planned, tested, and ready by the time the ERP implementation is at Go-live. Part 3: Compare and contrast traditional outsourcing with the Software as a Service. Under what conditions do you think a company should choose SaaS over traditional outsourcing? Explain your views and discuss them with your peers.
Paper For Above instruction
Outsourcing has become a vital strategic practice for organizations seeking to optimize their operations and reduce costs. Fundamentally, outsourcing involves transferring certain business functions or processes to external service providers, often located in different geographical regions. This practice allows companies to access specialized expertise, leverage cost efficiencies, and focus on core competencies. Companies opt to outsource for various reasons, including reducing operational costs, accessing advanced technology, improving service quality, and gaining flexibility in scaling resources (Lacity & Willcocks, 2014).
The advantages of outsourcing include cost savings, increased efficiency, access to global talent, and the ability to focus on strategic activities. However, outsourcing also introduces disadvantages such as loss of control, dependency on third-party providers, potential security risks, and challenges related to communication and cultural differences (Kumar, 2019). These disadvantages can impact the quality and timeliness of deliverables if not managed appropriately.
Offshore outsourcing, while offering significant cost benefits, poses key challenges including cultural differences, language barriers, time zone differences, legal and regulatory compliance issues, and intellectual property risks (Tenzer et al., 2014). Effective management of these challenges requires adherence to best practices, among which are: establishing clear contractual agreements, maintaining open and ongoing communication, conducting thorough vendor evaluations, ensuring knowledge transfer, and implementing robust governance mechanisms (Madhavaram et al., 2016).
Software as a Service (SaaS) is a cloud computing model where applications are hosted by a service provider and made available to customers over the internet. Unlike traditional outsourcing, SaaS provides users with access to software applications on a subscription basis, eliminating the need for extensive on-premises infrastructure. It is considered an outsourcing option because it allows organizations to leverage external expertise for software management and maintenance, reducing internal IT burdens (Marston et al., 2011).
In ERP implementations, auditors play a crucial role in ensuring that the system complies with applicable regulations, maintains data integrity, and supports financial reporting accuracy. Their involvement helps identify and mitigate risks related to data security, segregation of duties, and internal controls, thereby safeguarding stakeholder interests (Messier et al., 2020). Furthermore, the Sarbanes-Oxley Act (SOX) is essential to investors because it enhances corporate accountability by imposing stringent requirements on financial reporting and internal control disclosures. This legislation aims to prevent accounting fraud, increase transparency, and restore investor confidence in the capital markets (Securities and Exchange Commission, 2002).
A comprehensive disaster recovery and business continuity plan (DRBCP) must include procedures for data backup, recovery strategies, communication protocols, resource allocation, and roles and responsibilities across departments. These plans should involve key stakeholders such as IT teams, executive management, external vendors, and communication specialists to ensure coordinated responses to potential disruptions. Regular testing and updates are essential to validate the effectiveness of these plans and prepare the organization for unforeseen events (Herbane, 2019).
When assessing system security, key questions should include: What are the critical assets requiring protection? What are the potential threats and vulnerabilities? How are access controls managed? What incident response procedures are in place? How is data encryption implemented? What are the policies for software updates and patches? How is user authentication handled? What audit trails are maintained? How are third-party risks addressed? And, how regularly are security measures tested and reviewed? Planning, testing, and readiness are crucial by Go-live to prevent security breaches, ensure data integrity, and maintain stakeholder trust (Kissel et al., 2014).
Traditional outsourcing generally involves contracting a third-party provider to manage specific functions or processes, often on-site or remotely, but within the scope of the company's existing infrastructure. SaaS, however, offers a cloud-based model where the software resides off-premises, managed entirely by the provider, and accessed via the internet. SaaS typically provides flexible subscription-based services, rapid deployment, and reduced need for internal hardware and maintenance (Benlian et al., 2015).
Choosing SaaS over traditional outsourcing depends on factors such as cost, scalability, speed of deployment, and internal capabilities. SaaS is particularly advantageous when rapid implementation, reduced capital expenditure, and flexibility are priorities, such as in startups or rapidly evolving industries. Conversely, organizations with stringent data security requirements or regulatory constraints may prefer traditional outsourcing for greater control and customization (Hedginger & Mohan, 2012). Overall, a company should consider its strategic needs, risk appetite, and technological infrastructure when deciding between these models.
References
- Benlian, A., Hess, T., & Buxmann, P. (2015). Factors influencing the adoption of Software-as-a-Service: An empirical analysis. MIS Quarterly, 39(3), 705-728.
- Herbane, B. (2019). Business continuity management: A governance-based approach. Journal of Business Continuity & Emergency Planning, 13(2), 150-161.
- Hedginger, J., & Mohan, S. (2012). Cloud computing: Principles, systems, and applications. IEEE Communications Surveys & Tutorials, 14(3), 1-24.
- Kissel, R., Levensen, J., & Dempsey, K. (2014). Guidelines for Media Sanitization, NIST Special Publication 800-88, Revision 1. National Institute of Standards and Technology.
- Kumar, S. (2019). Outsourcing and offshoring: The management perspective. Management Science, 65(4), 1235-1248.
- Lacity, M., & Willcocks, L. (2014). Business process outsourcing and shared services: The factors impacting success. Cambridge University Press.
- Madhavaram, S., et al. (2016). Best practices in IT outsourcing governance. International Journal of Information Management, 36(3), 299-308.
- Marston, S., et al. (2011). Cloud computing: The business perspective. Decision Support Systems, 51(1), 176-189.
- Messier, W., et al. (2020). Auditing & Assurance Services: An Integrated Approach (16th ed.). Pearson.
- Securities and Exchange Commission. (2002). Sarbanes-Oxley Act of 2002. Public Law 107–204, 116 Stat. 745.
- Tenzer, H., et al. (2014). Offshore outsourcing: Challenges and success factors. International Business Review, 23(4), 829-838.