Procurement Outsourcing Strategies At The High
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Procurement Outsourcing (PO) strategies at the highest level involve either materials or traditional business processes such as HR, IT, Finance, Accounting, Travel/Entertainment services, Marketing/Print/Advertising, or Customer Relationship Management (CRM). Your task is to choose a public business organization and report on what direct materials are being outsourced. Direct materials are categorized as strategic (high-impact), bottleneck items (low-profit impact and high-supply risk), leverage items (high-profit items and low-supply risk), or non-critical (low-profit impact and low-supply risk). Describe the outsource process in detail, who provided the outsourced services, and what direct materials were involved. You are to prepare a PowerPoint presentation, with a minimum of twelve (12) slides, to include inline citations, and a slide of references. Your citations and references should be APA-compliant.
Paper For Above instruction
Introduction
Procurement outsourcing (PO) is an integral strategy within the broader scope of supply chain management that organizations deploy to optimize operations, reduce costs, and focus on core competencies. For public organizations, PO becomes even more significant because of the need to maintain transparency, accountability, and efficiency in delivering public services. This paper explores PO strategies at the highest level by examining a public organization and analyzing the types of direct materials outsourced, their classifications, and the process involved in outsourcing. The case study selected for this analysis is the United States Postal Service (USPS), a federally operated entity responsible for mail and package delivery across the United States. USPS has increasingly adopted outsourcing strategies to streamline operations and focus on its core delivery functions.
Understanding Procurement Outsourcing Strategies
Procurement outsourcing strategies are categorized based on the nature of the materials or services being outsourced. According to Kremic, Icmeli Tukel, and Rom (2006), organizations can outsource functions that involve direct materials or traditional business processes. Direct materials refer to raw materials, components, and parts directly incorporated into the final product or service. The classification of these materials significantly influences procurement decisions because each category bears different risks, impacts, and strategic importance. The four primary classifications are strategic, bottleneck, leverage, and non-critical items, as delineated by Hadar and Yaseen (2020).
Classification of Direct Materials in USPS
In the context of USPS, different direct materials are outsourced based on process needs and cost efficiency. For instance, USPS outsources the production of certain packaging materials, printing services, and transportation components. These are categorized as follows:
Outsource Process in USPS
The process begins with a comprehensive procurement strategy that identifies which direct materials are suitable for outsourcing based on cost, risk, and strategic importance. USPS works with various third-party vendors, such as printing companies like RR Donnelley for printed materials, logistics providers like FedEx and UPS for parcel handling, and specialized manufacturers for packaging materials.
The selection process involves rigorous supplier evaluations, involving quality assurance, compliance with governmental standards, and capacity assessments. Once selected, contracts are established emphasizing quality standards, delivery timelines, and pricing structures. USPS maintains oversight through monitoring and performance reviews to ensure providers meet contractual obligations.
For example, USPS outsources printing services for direct mail campaigns through firms like RR Donnelley, which handle the printing, binding, and mailing operations. Similarly, USPS has partnered with transportation companies for parcel delivery, primarily for bulk mail that requires specialized logistics management. These partnerships demonstrate a strategic approach to outsourcing, focusing on core delivery services while leveraging external expertise and infrastructure for peripheral processes.
Impact of Outsourcing on USPS Operations
Outsourcing has enabled USPS to improve operational efficiency, reduce costs, and focus on core competencies like mail sorting and delivery. Studies have shown that outsourcing can also lead to increased flexibility, allowing USPS to adapt quickly to fluctuating demand and technological changes (Carr & Smeltzer, 2010). However, it also introduces risks such as dependency on third-party providers and potential lapses in service quality, which require effective vendor management.
Conclusion
In conclusion, USPS exemplifies a strategic approach to procurement outsourcing by carefully categorizing its direct materials and selecting appropriate vendors for different types. Outsourcing allows USPS to focus on its core functions while leveraging external suppliers to handle peripheral and specialized materials. This balance of insourcing and outsourcing helps USPS achieve cost-efficiency, operational flexibility, and service quality. The success of such strategies relies heavily on meticulous vendor selection, performance monitoring, and continuous improvement efforts.
References
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Hadar, I., & Yaseen, H. (2020). Strategic sourcing and procurement management. International Journal of Purchasing and Materials Management, 56(4), 392-404.
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