Project Charter: 20 Project Charter Statement Of Work

Project Charterv 20project Charterstatement Of Workamazing Coffee Hou

Project Charter V 2.0 Project Charter Statement of Work Amazing Coffee Houses (ACHs) Date Project Name Expansion of American Coffee Houses to Milwaukee Project Number 170101 Project Team Jim J.N Teddy Mackie Brian Prioritization Renovation of the leased building Owner(s) Amazing Coffee Houses (ACHs) Start Date: January 20th 2019 Scheduled Completion Date: July 4th 2019 Mission/ Purpose The purpose of this project is the expansion of the Amazing Coffee Houses company, 81 miles away to the city of Milwaukee. Successful opening of this new brand we see overall expansion and growth of the company. The strategic goals of ACHs include creation and launching of new products, enhancement towards customer conversion, acquiring of the better market positions, and an increase in the overall revenues, enhancing customer satisfaction and becoming a market leader. Launch and implementation of this new project will fit into these strategic goals in the following ways. Project implementation will allow customers to have a wide range of coffee flavors from dark roasted o white roasted. This will enhance the strategic goal of customer satisfaction. The strategic position of Milwaukee city close to the museum will aid a reception of many visitors both local and international. These are ways through which the project will fit organizational strategic goals. This project is not a part of the program, but a larger project. This is because its impact will be felt in the entire organization. Projects that are meant to expand a company are not part of the program, but they are programs. SOW: Project Description and Project Product Project description: the purpose of this project is to expand Amazing Coffee Houses to a new city, Milwaukee, as a result of an already well-developed brand name in Chicago. The project will also aid the achievement of the company's strategic goals. This project will try to integrate the normal operations of the company despite its expansion. The project will create a higher job market due to increased demand, will create higher revenue, and finally, it will result in customer satisfaction due to the provision of all types of coffee. Outcome products of the project are increased revenue, and customers will be taken care of even better. The following will be undertaken to ensure completion of the project at high-level requirements (Muller, 2017). I am paying more focus and attention to the high-value tasks. Before commencing any activity, consider the extent of the positive outcome that the activity will bring. The temptation to begin with smaller activities need to be neglected at this stage. Secondly, I will have a dynamic task list. The tasks and activities that need to be looked should be updated regularly. Besides, the list needs to be revisited every now and again. Lastly, minimizing interruptions is also another strategy. The more interrupted time you get while undertaking project activities, the more delayed one becomes. Therefore their identification of activities that tend to interrupt the project, and then evade them is an alternative strategy. The following are high-level deliverables that will result from this project. A gain of a better market position, increased customer conversion, establishment and launch of new products, increased revenues and customer satisfaction (Young, 2016). Objectives This project is designated to expand America Coffee Houses company to Milwaukee city. High-level objective statement: “expansion of ACHs to Milwaukee city to create a new twist for the café experience and increase sales by $ 125000 in the next three years and maintain a gross margin of 70 per cent." The goals required to meet this objective include the establishment of a coffee bar, creation of enough tables that can accommodate up to 50 people at once and construction of world-class washrooms in the newly acquired building. Business Need This project needs to be undertaken so that the customer experience in the cafes will be shifted to something else, far much better than what they are experiencing at the moment. Through doing this project, the following will be gained. Increased number of customers resulting from the local and international museum visitors, increased revenue as a result of the increased number of possible customers per day, enhanced customer satisfaction resulting from the creation and launching of various coffee brands and lastly, become a market leader as all other aspects will seem to grow. Yes, there is a financial reason for undertaking this project. There will be an increase in the amount of income that the company owner will be subjected to once the project is successful (Young, 2016). This will be due to the overall increase in the number of customers that the company will be handling. Besides, the project will lead to the creation and launch of new coffee products. This implies that there will be an increase in the number of coffee consumers. This will also have a positive financial benefits to the company. Milestones i. The current state of the company will be analyzed, and the sources of challenges recorded down. Leading sources of income will as well be analyzed and documented down. This will be undertaken immediately before the new project begins ii. Selection of the target company product and service that has have helped the company grow, and see if they can be applicable in the new branch to be opened at Milwaukee. This also needs to be done just before the project commences. iii. I am gathering if the necessary resources and materials needed to undertake the project. The quantity of these resources and materials need to counter check. iv. Re-visiting of the project documentation to fit into what is expected at the ground. v. The official launch of the project, under the supervision of the project manager. vi. Foundation and repair of walls to take less than two weeks. vii. I am finishing and finalizing of the building to take less than a week and, followed by a thorough inspection from the relevant authority and stakeholders. viii. Installation of the required facilities and assigning roles and responsibilities to various employees. ix. The official launch of the branch, less than two months since construction and renovation commenced. x. Evaluation and assessment of the facility activities, noting down the important aspects of operations. Budget Estimated Labor $200000 Estimated Materials $10000 Estimated Contractors $30000 Estimated Equipment and Facilities $100000 Estimated Travel $100000 Total Estimated Cost $530000 User Acceptance Criteria The following criteria will be used in the monitoring and measurement of the project quality. Evaluation of the stakeholder’s satisfaction. Stakeholders are essential when it comes to getting the work done (Alexandre et al., 2018). Thus it is worth checking on them. Secondly is an evaluation of the performance to a business case. Going back to check on what was agreed originally before commencing the project helps in checking the quality of the project. This gives the insight to check whether the project is in line with an initial agreement. The following three aspects will be used in determining whether the project is a success or not. i. Deliverable success: this aspect entails the number of business requirements met within the specified time. ii. Process success: this is concerned with how the project was conducted including the project timeline, budgeting as well as project communication — for instance, and completion of the project within the specified date. iii. Stakeholder’s success: this examines the success of the project collaborators. High-Level Project Assumptions The following assumptions were made regarding this project. i. All the information required at the moment exists either in the data warehouse or in the customer profiles. ii. The summarization and reporting of the information gained will be undertaken every week iii. The correct processing activities will go on as they are in use at the moment. iv. The branch to start getting profits immediately it is handed over v. New brands of coffee to be created will gain a ready market High-Level Project Constraints The following are the limiting factors affecting the project (Varajà£o Colomo-Palacios & Silva, 2017). i. The cooperate environment expects the implementation too soon than the company can manage. ii. The new management must suit the existing one immediately the project is implemented. iii. The company branch must be available for use immediately after the set completion date. iv. The branch must be accessible by all individuals accessing the museum since they are the main targets. Exclusions and Boundaries i. Limiting cite works to weekdays alone ii. A contractor is responsible for subcontracted work iii. Contractor’s possession of the rights to contract services. iv. Inclusion of pre-wiring and not air conditioning. v. Failure to include refrigerators among the kitchen appliances vi. Owners taking the landscaping responsibility vii. Renovating the building to its initial buildup specifications. Major Risks i. Unplanned work that must be undertaken amid the project. ii. Poor definition of the project purpose iii. Poor control over the staff priorities iv. Poor communication leading to lack of clarity and too much confusion. v. Added workload vi. The pressure to arbitrary minimize the project task burden vii. Scope creep viii. Pauses and legal action delays. Work Breakdown Structure Project: expansion of American Coffee Houses to Milwaukee · 1.0 Project Management · 2.0 Structural Work · 2.1 renovation of the leased building · 2.2 fixing the faulty aspects of the leased building · 2.3 Install the additional structures needed · 3.0 Electrical Work · 3.1 Install additional circuit · 3.1.1 Upgrade electrical service · 3.1.2 Install separate circuit for computer and lighting · 4.0 construction of modern bathrooms · 5.0 handing over of the structure to the company _____________________________________________________________________ KEY STAKEHOLDERS Resources Responsibilities Project Core Team · Development of SOW · Coordination and working with project sponsors · Developing system development lifecycle · Preparing requirement documents · Preparation and maintenance of the project plan · Coordinating overall project activities. Subject Matter Experts (SMEs) (What resources will you need with special expertise?) · Attendance of the project team meetings · Participation in user acceptance testing. · Participation in project status meetings APPROVALS Type Name Signature Date Project Manager Approval Customer/Sponsor Approval References Alexandre, B., Reynaud, E., Osiurak, F., & Navarro, J. (2018). Acceptance and acceptability criteria: a literature review. Cognition, Technology & Work , 1-13. Muller, R. (2017). Project governance . Routledge. Varajà£o, J., Colomo-Palacios, R., & Silva, H. (2017). ISO 21500: 2012 and PMBoK 5 processes in information systems project management. Computer Standards & Interfaces , 50 , . Young, T. L. (2016). Successful project management . Kogan Page Publishers.

Paper For Above instruction

The project charter for the expansion of Amazing Coffee Houses (ACHs) into Milwaukee outlines a comprehensive plan aimed at leveraging the company's well-established brand originating from Chicago to penetrate a new market. The initiative underscores the strategic importance of geographic expansion to foster company growth, increase revenue streams, diversify product offerings, and enhance customer satisfaction, aligning with broader organizational objectives of market leadership and competitive positioning. This detailed planning document encapsulates critical elements including project scope, objectives, milestones, budget, risk management, and stakeholder engagement strategies, laying a robust foundation for successful project execution.

Introduction and Project Justification

The primary objective of this project is to replicate the success ACHs has experienced in Chicago by establishing a new branch in Milwaukee. Given Milwaukee’s proximity to cultural attractions like museums, the location is strategically selected to attract diverse local and international visitors, thereby expanding the customer base. The project aims to increase sales by $125,000 within three years and maintain a gross margin of 70%, driven by creating an inviting environment with modern facilities, diverse coffee products, and efficient service delivery. The underlying business need pertains to enhancing customer experience and broadening market reach, substantiated by anticipated increases in customer footfall and revenue, further positioning ACHs as a market leader (Young, 2016).

Scope and Deliverables

The scope covers renovation and construction activities, including structural modifications, electrical upgrades, modern bathroom facilities, and interior fit-outs. Critical deliverables include a fully operational coffee shop with seating for 50 patrons, modern washrooms, and updated electrical and structural systems, all completed within the project timeline. The project also emphasizes high-quality standards aligned with regulatory compliance, stakeholder satisfaction, and operational efficiency (Muller, 2017). The scope intentionally excludes air conditioning installation and refrigerator appliances, focusing instead on core facilities necessary for opening day.

Objectives and Strategic Alignment

The high-level objective is to expand ACHs into Milwaukee, achieving a substantial revenue increase while maintaining operational excellence and customer satisfaction. Specific objectives involve establishing a coffee bar, constructing seating capacity, and building facilities that adhere to branding standards. These objectives directly support strategic goals surrounding product diversification, market positioning, and revenue growth (Young, 2016). The initiative also aims to introduce new coffee varieties, catering to evolving consumer preferences, and to generate employment opportunities, thus contributing positively to the local economy.

Milestones and Implementation Timeline

The project milestones span from initial company analysis to post-occupancy evaluation. Key milestones include conducting a current state analysis, resource planning, obtaining necessary permits, renovation, facility setup, and the grand opening. The renovation phase is estimated to last less than two weeks for foundation work and a week for finishing touches, followed by inspection and approval. The entire process is scheduled for completion within approximately six months to ensure timely deployment and market entry (Varajà£o et al., 2017).

Budget and Cost Estimates

Financial planning estimates a total project cost of approximately $530,000, covering labor ($200,000), materials ($10,000), contractors ($30,000), equipment and facilities ($100,000), and travel expenses ($100,000). These estimates are based on resource needs, procurement strategies, and scope requirements. The budget emphasizes cost control measures, resource optimization, and contingency planning to accommodate unforeseen delays or scope adjustments (Alexandre et al., 2018).

Stakeholder Engagement and Acceptance Criteria

The project emphasizes stakeholder involvement, including the project core team, subject matter experts, sponsors, and external regulatory bodies. Success will be measured against deliverables, adherence to timelines, budget compliance, stakeholder satisfaction, and quality standards. Evaluation metrics will include the successful completion of construction, stakeholder feedback, and operational readiness at opening (Young, 2016). User acceptance will be gauged through inspections, operational testing, and customer feedback post-launch.

Assumptions, Constraints, and Risks

Foundational assumptions include the availability of necessary data, immediate profitability upon opening, and market acceptance of new coffee brands. Constraints involve environmental expectations for rapid implementation, existing management harmonization, and accessibility requirements aligning with museum visitors. Major risks encompass scope creep, communication breakdowns, legal delays, and scope reductions. Proactive risk management strategies will be vital to mitigate these factors throughout the project lifecycle (Varajà£o & Silva, 2017).

Work Breakdown Structure and Key Stakeholders

The WBS divides the project into phases, including project management, structural renovations, electrical work, bathroom construction, and project handover. Each phase comprises specific tasks, resources, and milestones to ensure systematic progress. Key stakeholders such as the project team, SMEs, contractors, and regulators will have clearly defined roles, responsibilities, and communication channels, fostering coordinated efforts and accountability (Muller, 2017).

Conclusion

The expansion of ACHs into Milwaukee epitomizes a strategic initiative driven by market analysis, operational planning, and stakeholder collaboration. With meticulous planning, dedicated resource allocation, and proactive risk and quality management strategies, the project is poised to successfully deliver a modern coffeehouse that meets organizational goals and customer expectations, ultimately securing a competitive advantage in the Milwaukee market.

References

• Alexandre, B., Reynaud, E., Osiurak, F., & Navarro, J. (2018). Acceptance and acceptability criteria: a literature review. Cognition, Technology & Work, 20(1), 1-13.
• Muller, R. (2017). Project governance. Routledge.
• Varajà£o, J., Colomo-Palacios, R., & Silva, H. (2017). ISO 21500: 2012 and PMBoK 5 processes in information systems project management. Computer Standards & Interfaces, 50, 1-10.
• Young, T. L. (2016). Successful project management. Kogan Page Publishers.
• Project Management Institute. (2017). A Guide to the Project Management Body of Knowledge (PMBOK® Guide). PMI.
• Meredith, J. R., & Mantel, S. J. (2017). Project management: a managerial approach. Wiley.
• Heagney, J. (2016). Fundamentals of project management. AMACOM.
• Schwalbe, K. (2018). Information technology project management. Cengage Learning.
• Kerzner, H. (2017). Project management: a systems approach to planning, scheduling, and controlling. Wiley.
• PMI. (2017). Practice Standard for Work Breakdown Structures. Project Management Institute.