Research A Health Care Organization Or Network That Spans ✓ Solved
Research a health care organization or network that spans
Research a health care organization or network that spans several states within the United States (United Healthcare, Vanguard, Banner Health, etc.). Assess the readiness of the health care organization or network you chose in regard to meeting the health care needs of citizens in the next decade. Prepare a 1,000-1,250 word paper that presents your assessment and proposes a strategic plan to ensure readiness. Include the following: Describe the health care organization or network. Describe the organization's overall readiness based on your findings.
Prepare a strategic plan to address issues pertaining to network growth, nurse staffing, resource management, and patient satisfaction. Identify any current or potential issues within the organizational culture and discuss how these issues may affect aspects of the strategic plan. Propose a theory or model that could be used to support implementation of the strategic plan for this organization. Explain why this theory or model is best. Prepare this assignment according to the guidelines found in the APA Style Guide.
Paper For Above Instructions
The rapid evolution in the healthcare landscape requires organizations to continually adapt to meet the diverse needs of the populations they serve. This paper focuses on the hospital network known as Banner Health, which spans several states across the United States. Assuming a significant role in the healthcare system, Banner Health has a vision toward integrating healthcare services to meet the demands and challenges over the next decade.
Overview of Banner Health
Banner Health, founded in 1999 and headquartered in Phoenix, Arizona, operates as a nonprofit healthcare system. It serves a broad demographic that stretches from Alaska to Arizona, comprising over 30 hospitals and numerous outpatient clinics, urgent care facilities, and specialty centers (Banner Health, n.d.). With a workforce of over 50,000 employees, the organization is committed to providing personalized care and improving the health of the communities it serves through innovative practices and technology integration (Banner Health, n.d.).
Assessment of Overall Readiness
Assessing the readiness of Banner Health involves examining several critical factors: infrastructure, workforce capabilities, financial stability, and patient satisfaction. Overall, Banner Health's preparedness can be rated positively based on its current operational frameworks and progressive methods of integrating technology in healthcare delivery. Their digital health initiatives, such as telemedicine and electronic health records (EHR), demonstrate their adaptability in addressing contemporary and future patient needs (Chaudhry et al., 2021).
Additionally, the increasing focus on preventive care, patient-centered services, and community wellness prominently showcases their readiness to enhance healthcare access and quality. However, the organization must address challenges related to nurse staffing shortages and resource allocation, which are critical for sustaining overall performance and patient satisfaction levels.
Strategic Plan
The next decade will witness substantial changes in healthcare delivery, which necessitate a robust strategic plan for Banner Health. The following sections outline the strategic plan addressing network growth, nurse staffing, resource management, and patient satisfaction.
Network Growth
Banner Health must consider expanding its outreach in underserved regions by collaborating with local health organizations and integrating essential services. By investing in telehealth programs and mobile health clinics, the organization can increase its market presence and enhance accessibility for patients in rural areas (Kahn et al., 2020).
Nurse Staffing
Addressing nurse staffing shortages is crucial for improving patient outcomes and satisfaction. Banner Health should implement recruitment drives focusing on nursing schools, offering competitive benefits and career development opportunities. Additionally, establishing flexible work schedules and incentive programs may help retain existing staff while attracting new nurses (Griffiths et al., 2021).
Resource Management
Efficient resource management is essential for maintaining quality care while controlling costs. Leveraging data analytics can optimize inventory management and drive decisions that align with patient needs. Investing in health informatics and automation technologies can streamline administrative processes, cut costs, and improve service delivery (Bashshur et al., 2020).
Patient Satisfaction
Enhancing patient satisfaction should be a priority, as it significantly impacts retention and reputation. Organizations can achieve this by fostering patient engagement through personalized communication, addressing feedback, and implementing patient-centered care practices (Davis et al., 2021). Banner Health should also invest in training programs focused on cultural competency, ensuring that all staff can meet diverse patient needs effectively.
Organizational Culture and Challenges
Organizational culture is crucial for facilitating the changes described in the strategic plan. Currently, Banner Health faces challenges related to communication gaps and resistance to change among some staff members. Addressing these issues through structured change management initiatives can ensure smoother transitions in adopting new strategies. Promoting a culture of openness and support, where employees feel valued and heard, will further bolster the organization's readiness for future challenges.
Theoretical Framework for Implementation
A useful model for supporting the implementation of the strategic plan for Banner Health is Kotter's Eight-Step Process for Leading Change. This model emphasizes creating a sense of urgency, developing a guiding coalition, and generating short-term wins, all of which can enhance buy-in from stakeholders and facilitate the strategic plan implementation (Kotter, 1996). The model aligns with the challenges faced by Banner Health, as it emphasizes the importance of corporate culture and structured leadership in managing dynamic changes.
Conclusion
In conclusion, Banner Health is well-positioned to meet the health care needs of citizens over the next decade based on its solid organizational foundation. However, addressing staffing challenges, resource management, and enhancing patient satisfaction is critical for sustaining its growth and effectiveness. By implementing a strategic plan guided by Kotter's model, Banner Health can effectively navigate the intricate landscape of future healthcare demands. This proactive approach will ensure that Banner Health continues to deliver exceptional care while adapting to new challenges in the healthcare environment.
References
- Bashshur, R., Shannon, G. W., Smith, B. R., & Wood, M. (2020). The role of telehealth in the transformation of healthcare. Telemedicine and e-Health, 26(4), 291-295.
- Banner Health. (n.d.). About us. Retrieved from https://www.bannerhealth.com/about
- Chaudhry, R., Shimkhada, R., & Vangala, S. (2021). Overcoming the challenges of telehealth and remote patient monitoring during COVID-19. Journal of Health Care for the Poor and Underserved, 32(2), 1370-1375.
- Davis, K., Stremikis, K., & Squires, D. (2021). The impact of patient satisfaction on healthcare quality. Health Affairs, 40(4), 679-686.
- Griffiths, P., Maruotti, A., & Carney, L. (2021). Nurse staffing levels and patient outcomes: A systematic review. International Nursing Review, 68(3), 410-423.
- Kahn, J. R., Wong, K. T., & Pappas, J. A. (2020). Innovative approaches for enhancing the role of telehealth in healthcare delivery. Journal of Telemedicine and Telecare, 26(5), 271-274.
- Kotter, J. P. (1996). Leading change. Boston: Harvard Business Review Press.