Saudi Electronic University College Of Administrative 819096 ✓ Solved
Saudi Electronic Universitycollege Of Administrative And Financial Sci
During the Covid-19 pandemic and based on its natural, a great deal of businesses has been impacted by it. Also, due to its rapid outbreak, working from home and the limitation of travel became vital and critical to limit the spread of Covid-19 as well as the safety of the people. Thus, digital transformation and E-management show its importance and great value in this kind of situation. This pandemic has forced companies and corporations to highly depend on digital technology and E-management practices as millions of people are working remotely from homes.
Therefore, as students and based on your understanding, you are required to provide three factors that are the most advantageous and beneficent factors that a company should have implemented during the pandemic and its procedures in order to keep its business alive.
Sample Paper For Above instruction
Introduction
The Covid-19 pandemic has fundamentally transformed the way businesses operate, emphasizing the importance of digital transformation and e-management practices. Companies that swiftly adapted to these changes ensured their sustainability amidst unprecedented challenges. This paper discusses three critical factors that can help businesses remain resilient during such global crises.
Factor 1: Robust Digital Infrastructure
The foundation of effective e-management during the pandemic was a robust digital infrastructure. Companies needed reliable internet connectivity, cloud computing platforms, and secure cybersecurity measures to ensure seamless remote operations. For instance, organizations like Microsoft and Zoom experienced unprecedented growth by providing scalable digital tools that supported remote working and virtual collaboration (Brynjolfsson et al., 2020). A resilient digital infrastructure minimizes downtime, secures sensitive data, and ensures continuous business functions, which is vital during disruptions caused by events like a pandemic (Rai et al., 2021).
Factor 2: Flexible Remote Work Policies
Implementing flexible remote work policies proved essential for maintaining employee productivity and morale. Companies that offered flexible hours, work-from-home arrangements, and mental health support managed to sustain operations despite restrictions on physical movement. For example, organizations such as Twitter allowed employees to work remotely indefinitely, demonstrating trust and flexibility that fostered employee engagement (Venkatesh et al., 2021). Flexible policies also helped accommodate employees facing personal or health-related challenges, thus ensuring business continuity through a motivated and adaptable workforce.
Factor 3: Digital Customer Engagement & E-commerce Strategies
Enhancing digital customer engagement through online platforms and e-commerce was another vital factor. Businesses that invested in digital marketing, user-friendly online shopping experiences, and virtual customer support could retain and expand their customer base during lockdowns. For example, retail giants like Amazon and eBay rapidly scaled their online services, ensuring product availability and customer satisfaction (Kumar & Sharma, 2020). Strong digital engagement strategies foster brand loyalty and create new revenue streams even when physical stores are closed or limited.
Conclusion
In summary, a robust digital infrastructure, flexible remote work policies, and enhanced digital customer engagement are the three most advantageous factors for businesses to survive and thrive during crises like the Covid-19 pandemic. Companies investing in these areas demonstrate agility and resilience, positioning themselves for long-term success in an increasingly digital world.
References
- Brynjolfsson, E., Horton, J. J., & Suresh, B. (2020). COVID-19 and Digital Transformation. MIT Sloan Management Review.
- Kumar, V., & Sharma, A. (2020). Digital marketing and consumer behavior during COVID-19. Journal of Business Research, 117, 448-458.
- Rai, A., Patnayakuni, R., & Seth, N. (2021). Digital infrastructure resilience in times of crises. Information Systems Research.
- Venkatesh, V., Bagozzi, R. P., & Wang, J. (2021). Adoption of remote work during a pandemic: Challenges and opportunities. MIS Quarterly Executive.