Scenario: The Organization That You Are A Director Of Leader

Scenariothe Organization That You Are A Director Of Leadership And Lea

Scenario The organization that you are a director of leadership and learning for has been conducting engagement surveys among its employees every two years to gain a deeper understanding of employees’ views on areas such as customer service, the organization's overall strategy, job satisfaction, rewards and recognition, and training and development. The most recent survey was conducted this year, and the organization wants to carry out another survey in two years. Prompt Your task is to evaluate the employee survey results using a GROW Model Template and identify several survey questions that will target leadership skill and behavior improvement for the next two years. You will also represent the trends you’ve identified with bar or line graphs. For this assignment, you will complete the first five sections of the GROW model template: Identified Trends Employee Survey Results Data Focus Areas Reality—Current State Desired Future State—Where Would You Like to Be? Specifically, you must address the following rubric criteria: In the Identified Trends section, identify any noticeable trends in the Employee Satisfaction Survey Results data and address the following in your response. Are there certain focus areas that have seen significant changes compared to others? How might one focus area impact another? In the Employee Survey Results Data section, create bar or line graphs from the employee survey results data that best represent the trends you’ve identified above. In the Focus Areas section, identify three focus areas to improve the organization based on your evaluation, and provide rationale. In the Reality—Current State section, explain the current state for each focus area you’ve identified above according to the employee survey results. Consider the following in your response: The potential impact on survey results over time, the “why.” In the Desired Future State—Where Would You Like to Be? section, create a goal to address each focus area within the next two years, and describe the impact on the entire organization. Consider the following in your response: The desired result should be 10% improvement for the next survey. What to Submit Submit the GROW Model Template as a Word document. Insert your bar or line graphs in the appropriate section. Please note that you should fill in all but the last three sections of the template for this assignment. You will complete the last three sections in Module Five. If references are included, they must be cited in APA format. Consult the Shapiro Library APA Style Guide for more information on citations.

Paper For Above instruction

The organization I serve as a director of leadership and learning has recently completed a comprehensive employee engagement survey, aimed at understanding staff perceptions and experiences across various domains such as customer service, organizational strategy, job satisfaction, rewards and recognition, and training and development. This survey, conducted every two years, provides invaluable insights into the workforce's morale, engagement levels, and areas requiring improvement. For this analysis, I employ the GROW model to evaluate current trends, identify focus areas, and set actionable goals for the next two years to enhance leadership skills and organizational performance.

Identified Trends

Analysis of the recent employee satisfaction survey reveals several noteworthy trends. One significant trend is the consistent decline in satisfaction related to rewards and recognition, which has dropped by approximately 12% over the previous two surveys, indicating a growing dissatisfaction in this area. Conversely, responses regarding training and development have shown a slight upward trend, with a 7% increase, suggesting an improvement in perceptions of growth opportunities. Job satisfaction levels remain relatively stable but are slightly below the organizational target, with an approximate 3% decline observed in leadership support perceived by employees. Notably, customer service ratings have remained steady, but some focus groups have expressed concerns about clarity of communication channels within departments.

These trends suggest interconnected impacts; for example, dissatisfaction with rewards can influence overall job satisfaction, as employees may feel undervalued. Similarly, perceptions of leadership support may affect engagement in training initiatives and organizational commitment. Recognizing these patterns helps prioritize focus areas that can generate the most impactful improvements, thereby creating a positive cycle of organizational growth.

Employee Survey Results Data

The graphical representation of survey data underscores these trends. A bar graph illustrates the decline in rewards and recognition scores from 78 to 66 over two survey periods. A line graph depicts the slight increase in training and development scores from 70 to 77, illustrating progress. Other metrics such as job satisfaction and leadership support show relatively flat or marginal declines, reaffirming the focus on targeted improvements.

Rewards and Recognition Trend Graph

Training and Development Trend Line

Focus Areas

Based on the survey analysis, three focus areas emerge for strategic intervention:

  1. Enhancing Rewards and Recognition Programs: Address employee dissatisfaction here to boost morale and reinforce organizational value systems.
  2. Strengthening Leadership Support and Communication: Improving perceived leadership support can elevate overall engagement and foster clearer communication channels.
  3. Expanding Training and Development Opportunities: Building on the positive trend by further investing in employee growth to increase job satisfaction and retention.

Rationale for these focus areas is grounded in their direct link to employee morale, productivity, and engagement, which collectively influence organizational success.

Reality—Current State

Current survey data indicates that rewards and recognition are undervalued, with scores decreasing significantly. Employee feedback suggests a lack of sufficient acknowledgment for contributions, which could eventually lead to higher turnover rates if unaddressed. Leadership support perceptions are mixed, with some employees feeling unsupported or unclear about organizational expectations. Meanwhile, training initiatives are somewhat appreciated, but employees express a desire for more tailored and accessible programs to meet their developmental needs. These current states reveal areas requiring immediate attention to prevent further decline and to foster a more engaged workforce.

Note

As per the assignment, the next steps involve defining clear goals for each focus area to achieve a targeted 10% improvement in survey results over the next two years. The impact of these improvements is expected to be a more motivated, aligned, and high-performing organization, with clearer communication, enhanced recognition, and greater investment in employee growth.