Software Test Plan BSA425 V1 Page 2 Of 2 University Of Phoen

Software Test Planbsa425 V1page 2 Of 2university Of Phoenix Materia

Develop a comprehensive software test plan for a project, including detailed descriptions of the project's purpose, features to be tested and not to be tested, pass/fail criteria, testing approaches and methods, specific test cases, required testing materials (hardware/software), a testing schedule, and a risk and contingencies matrix. Ensure the plan includes at least 12 to 15 test cases, clearly identify testing resources, and outline mitigation strategies for identified risks.

Paper For Above instruction

A well-structured software test plan is essential for ensuring the quality and reliability of a software application. It provides a detailed blueprint of the testing efforts, resources, and schedules necessary to validate that the system meets its requirements and functions correctly. This paper develops a comprehensive test plan based on the specified instructions, incorporating the critical components required for effective testing management.

Project Description and Purpose:

The project, referred to here as the “Customer Relationship Management (CRM) System,” aims to streamline customer data management, enhance communication, and improve sales operations through automation and integration capabilities. The primary purpose of this project is to create a user-friendly, reliable, and scalable software solution that supports marketing, sales, and customer service teams in managing customer information efficiently and effectively.

Features to Be Tested and Not To Be Tested:

The testing scope includes core functionalities like user authentication, customer data entry and retrieval, communication modules, reporting tools, and interface responsiveness across devices. Specifically, login security, data validation, email synchronization, and report generation will be tested thoroughly. Features such as backend administrative configuration settings and third-party plugin integrations will not be tested during this phase due to resource constraints and because they are outside the initial scope or depend on external systems that require separate testing environments.

Testing Pass / Fail Criteria:

Each test case will have predefined success criteria, such as compliance with specified requirements, error-free operation under standard conditions, and performance benchmarks being met. A test will be considered a pass if the system correctly completes the intended function without errors, and the outcome aligns with expected results. Conversely, a test fails if the system behaves unexpectedly, produces errors, or does not meet the acceptance parameters outlined in the test cases.

Testing Approach and Methodology:

The testing approach combines manual testing for interface and usability assessments with automated testing for regression and performance scenarios. Key testing types include functional testing, usability testing, security testing, performance testing, and integration testing. The strategy emphasizes early detection of defects through continuous integration, periodic testing cycles, and comprehensive test case management. This approach ensures thorough coverage of the application’s features, early identification of issues, and efficient utilization of testing resources.

Test Cases:

A total of 15 test cases will be designed, covering user login, data entry validation, search functionality, report accuracy, email notification correctness, and interface responsiveness. Examples include verifying successful login with valid credentials, preventing login with invalid credentials, validating proper data input, and ensuring reports generate accurately within specified time frames. Each test case will specify input conditions, expected outcomes, and success/failure criteria.

Testing Materials and Resources:

Testing will utilize the following resources: hardware—including desktop computers, mobile devices, and servers; software—testing automation tools like Selenium, JIRA for defect tracking, and Jenkins for continuous integration; and environments—development, staging, and production-like testing servers. Additionally, documentation materials, test data sets, and training resources for testers will be prepared. Adequate facilities for team collaboration and testing execution will be arranged.

Testing Schedule:

The overall testing process is scheduled over approximately 90 days with the following breakdown:

- Test Plan Creation: 5 days

- Test Specification Creation: 10 days

- Test Specification Review: 5 days

- Component Testing: 20 days

- Integration Testing: 20 days

- System Testing: 15 days

- Performance Testing: 5 days

- Use Case Validation: 10 days

- Alpha Testing: 5 days

- Beta Testing and Pilot Program: 20 days

This schedule includes buffer periods for unexpected delays and resource adjustments, ensuring a structured yet flexible testing process.

Risks and Contingencies:

Risks identified include insufficient skilled personnel and team member turnover. The likelihood of unavailability of experienced testers is estimated at 25%, mainly due to resource limitations. To mitigate this, the project implements cross-training programs, documentations, and flexible scheduling to adapt to resource changes. Additionally, staff turnover risks are managed through proactive knowledge transfer, standardized testing procedures, and early start on critical test cases to ensure continuity. Contingency plans involve reallocating resources, adjusting schedules, and prioritizing testing tasks to maintain progress.

References

• Beizer, B. (1990). Software Testing Techniques. Van Nostrand Reinhold.
• Myers, G. J., & Kuross, M. (2019). The Art of Software Testing. Wiley.
• Black, R. (2009). Managing the Testing Process. Springer.
• Jorgensen, P. C. (2018). Software Testing: A Craftsman's Approach. CRC Press.
• ISO/IEC/IEEE 29119-1:2013. Software and system engineering — Software testing — Part 1: Concepts and definitions.
• Kaner, C., Falk, J., & Nguyen, H. Q. (1999). Testing Computer Software. Wiley.
• Humphrey, W. S. (1989). Managing the Software Process. Microsoft Press.
• Jenkins, J. (2013). Continuous Integration: Improving Software Quality and Reducing Risk. Addison-Wesley.
• Humble, J., & Farley, D. (2010). Continuous Delivery: Reliable Software Releases through Build, Test, and Deployment Automation. Addison-Wesley.
• IEEE Standard 829-2008. Standard for Software and System Test Documentation.