Strategic Management And Strategic Competitiveness Ov 001016
Strategic Management And Strategic Competitivenessoverviewchoose Onep
Choose one public corporation in an industry with which you are familiar. Research the company on its own website, the public filings on the Securities and Exchange Commission EDGAR database, the University's online databases, the Nexis Uni database, and any other sources you can find. The annual report will often provide insights that can help address some of these questions. Write a four- to six-page paper in which you do the following:
- Assess how globalization and technology changes have impacted the corporation you researched.
- Apply the industrial organization model and the resource-based model to determine how your corporation could earn above-average returns.
- Assess how the vision statement and mission statement of the corporation influence its overall success.
- Evaluate how each category of stakeholder impacts the overall success of this corporation.
Go to Basic Search: Strayer University Online Library and locate at least three quality references. Note: Wikipedia and similar Websites do not qualify as academic resources. Use the Assignment 1 Template [DOCX] to ensure your assignment meets these requirements.
Paper For Above instruction
This paper provides a comprehensive analysis of Starbucks Corporation, a prominent player in the global coffeehouse industry. It examines how globalization and technological changes have influenced Starbucks’ operations and competitive positioning, applies strategic models to explain how the company can earn above-average returns, evaluates how its vision and mission statements shape its strategic direction, and analyzes the impact of various stakeholder groups on its success.
Impact of Globalization on Starbucks
Globalization has profoundly impacted Starbucks, transforming it from a local coffee shop chain into a global coffeehouse brand present in over 80 countries. The company’s expansion into international markets exemplifies how globalization enables corporations to tap into new customer bases, access cheaper resources, and benefit from global supply chains. Starbucks’ international growth has involved adapting its product offerings to local tastes, such as serving matcha in Japan or chai in India, which requires a nuanced understanding of local cultures (Burt & Sparks, 2020). Moreover, globalization has increased competition from local coffee providers and international brands alike, pressing Starbucks to innovate continually and differentiate its brand globally. The interconnectedness facilitated by trade agreements and digital connectivity has also enabled Starbucks to streamline its supply chain logistics, ensuring product quality and consistency across markets (Kumar & Javalgi, 2020). On the downside, globalization exposes Starbucks to geopolitical risks, currency fluctuations, and socio-political instability, which can impact its operations and profitability (Hitt, Ireland, & Hoskisson, 2020).
Impact of Technology on Starbucks
Technological advancements have significantly influenced Starbucks’ operations, customer engagement, and product innovation. The adoption of digital platforms, including mobile ordering via the Starbucks app, has revolutionized customer service by reducing wait times and enhancing convenience (Anderson & Weiss, 2021). Starbucks has also leveraged data analytics and artificial intelligence to optimize inventory management, personalize marketing campaigns, and develop new products tailored to customer preferences. The company’s investment in high-speed Wi-Fi and mobile payment systems has supported the growth of e-commerce and facilitated contactless transactions, especially critical during the COVID-19 pandemic (Kumar & Javalgi, 2020). Furthermore, Starbucks utilizes social media channels to foster brand loyalty and engage with consumers actively. However, rapid technological changes also pose challenges, including cybersecurity threats and the need for continuous innovation to stay ahead of competitors (Burt & Sparks, 2020). As a digitally integrated company, Starbucks exemplifies how technological diffusion and disruptive innovations can create competitive advantages and drive growth.
Application of Industrial Organization and Resource-Based Models
The industrial organization (I/O) model emphasizes the influence of external industry factors on firm performance. In Starbucks’ case, its strategic position is shaped by industry attractiveness, barriers to entry, the intensity of competitive rivalry, and supplier and buyer power (Hitt, Ireland, & Hoskisson, 2020). Starbucks operates within a highly competitive coffeehouse industry, confronting rivals such as Dunkin’, Costa Coffee, and local cafes. Its considerable economies of scale, global supply chain, and brand recognition serve as entry barriers that sustain its market dominance. The company's ability to differentiate through high-quality products, customer experience, and sustainability initiatives is crucial for earning above-average returns (Kumar & Javalgi, 2020).
Meanwhile, the resource-based view (RBV) focuses on the firm's unique resources and capabilities that provide a competitive edge. Starbucks’ core resources include its globally recognized brand, extensive store footprint, proprietary coffee blends, technological infrastructure, and skilled workforce (Hitt, Ireland, & Hoskisson, 2020). Its capabilities in innovative product development, customer relationship management, and global adaptation contribute to its sustained superior performance. Consequently, the combination of external industry positioning and internal resource advantages enables Starbucks to maintain a competitive advantage and generate above-average profits.
Influence of Vision and Mission Statements
Starbucks’ vision statement is “to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time” (Starbucks Corporation, 2023). This vision underscores the company’s commitment to social responsibility, community engagement, and cultivating a positive brand image. It influences strategic decisions related to sustainability, ethical sourcing, and community involvement, which are increasingly valued by consumers. The mission statement “to establish Starbucks as the premier provider of the finest coffee in the world while maintaining our uncompromising principles while we grow” reflects its focus on quality, customer experience, and ethical standards (Starbucks Corporation, 2023). The alignment of these statements fosters brand loyalty and guides employees and management toward shared goals, ultimately contributing to Starbucks’ long-term success. The clarity and authenticity of these statements reinforce consumer trust and differentiate Starbucks in a competitive marketplace.
Import of Stakeholders on Starbucks’ Success
Stakeholders significantly impact Starbucks’ strategic direction and success across various categories:
- Customers: Customer preferences for high-quality, ethically sourced coffee influence Starbucks’ product offerings, marketing, and store experience. Loyal customers translate directly into sustained revenue streams.
- Employees: Starbucks’ investment in employee training, benefits, and a positive work environment enhances service quality and brand reputation, reducing turnover and increasing productivity (Hitt, Ireland, & Hoskisson, 2020).
- Suppliers: Ethical sourcing commitments, such as Fair Trade practices, impact supply chain stability and brand image. Supplier relationships are critical in maintaining product quality and sustainability standards.
- Shareholders: Shareholders’ interests in financial returns influence strategic investments, expansion plans, and innovation initiatives.
- Community and Environment: Community engagement and sustainability initiatives improve corporate social responsibility reputation, attracting socially conscious consumers and stakeholders.
Overall, each stakeholder group influences Starbucks’ ability to maintain competitive advantage, innovate continuously, and uphold its social and ethical commitments. Aligning stakeholder interests with corporate strategy enhances sustainability and long-term profitability.
References
- Anderson, P., & Weiss, S. (2021). Digital transformation in the coffee industry: The Starbucks case. Journal of Business & Technology, 15(2), 45-59.
- Burt, S., & Sparks, L. (2020). Supply chain management and globalization: The Starbucks approach. International Journal of Supply Chain Management, 9(4), 112-124.
- Hitt, M. A., Ireland, R. D., & Hoskisson, R. E. (2020). Strategic management: Concepts and cases: Competitiveness and globalization (13th ed.). Mason, OH: South-Western Cengage Learning.
- Kumar, V., & Javalgi, R. (2020). Global marketing strategies and consumer behavior: The Starbucks experience. Journal of International Marketing, 28(3), 20-38.
- Starbucks Corporation. (2023). Company information. Retrieved from https://www.starbucks.com/about-us