Team Building: Jack Elliott Heads A Key Department At Your H
Team Buildingjack Elliott Heads A Key Department At Your Hospital
Team Buildingjack Elliott heads a key department at your hospital. Robert Corning heads another key department. Jack and Robert truly despise each other. Robert had an affair with Jack’s wife, resulting in a divorce from Jack, and Robert’s marriage to Jack’s former wife. During the course of the ending marriage, separation with attempts to reconcile, and eventual divorce, Robert and Jack even got into two fistfights—one at the home of Jack and his (then) wife, and one at work.
This history becomes important because you must address a major problem confronting your hospital, and it is essential that the departments headed by Jack and Robert be key parts of the matrix team that you are developing. It is obviously vital that all of the requisite components work well together. Representation on the leadership team is supposed to be at the department head level. What problems are presented here? How do you propose to deal with those problems?
Present a checklist for building your team. Be sure to address the following: Any legal issues, Institutional policy issues, Documentation. Describe your answer in detail, citing references in APA format where appropriate. Your Journal entry should be at least 500 words.
Paper For Above instruction
The organizational dynamics within healthcare institutions frequently present complex challenges, especially when interpersonal conflicts threaten team cohesion and effective leadership. The scenario involving Jack Elliott and Robert Corning—both heads of critical hospital departments—embodies such challenges, compounded by personal grievances, past conflicts, and potential legal and institutional policy concerns. Addressing these issues requires strategic planning, clear policies, and meticulous documentation to ensure a functional, legally compliant, and harmonious leadership team.
Identifying the Core Problems
First, the personal animosity between Jack and Robert poses a significant threat to team integrity and hospital operations. Such conflicts can impair decision-making, communication, and collaboration—elements vital for effective management. Their history of violence and personal disputes could escalate, jeopardizing not only workplace safety but also the hospital’s reputation and compliance with workplace violence policies (American Hospital Association, 2019). Moreover, the fact that their dispute involves past infidelity and divorce adds emotional baggage that may influence professional interactions, creating a suboptimal work environment.
Legally, this situation raises concerns about workplace harassment, a hostile work environment, and potential liability for the hospital (OSHA, 2014). The potential for violence or intimidation mandates intervention to prevent harm and liability. Furthermore, employment law entails ensuring fair treatment, avoiding favoritism, and maintaining a discrimination-free workplace, especially given the complex personal histories involved (U.S. Equal Employment Opportunity Commission, 2022).
Addressing Legal and Institutional Policy Issues
From a legal perspective, the hospital must adhere to statutes on workplace safety, anti-discrimination, and harassment. Implementing strict policies on workplace violence and harassment is crucial. These policies should clearly delineate unacceptable behavior, investigation procedures, and disciplinary measures (Nahrgang, Morgeson & Hofmann, 2011). Institutional policies should also specify that conflicts involving violence or personal disputes must be resolved professionally, with consequences for misconduct.
Additionally, governance and compliance mandates require documentation of all incidents and resolutions. This documentation serves as evidence of the hospital’s commitment to maintaining a safe and compliant work environment and may be necessary in legal proceedings (Bateman et al., 2019). The hospital might also consider reassignment or interim placement for Jack and Robert during conflict resolution, to prevent further escalation.
Developing a Conflict Resolution and Team-Building Checklist
- Assessment: Conduct confidential interviews with involved parties and neutral observers to understand the scope of conflicts and underlying issues.
- Policy Review: Ensure that hospital policies on workplace conduct, harassment, and violence are current, clear, and communicated effectively.
- Documentation: Record all incidents, meetings, decisions, and disciplinary actions related to the conflict.
- Intervention: Implement conflict resolution strategies, such as mediated dialogue or professional counseling, to address personal grievances.
- Reassignment: Temporarily reassign Jack or Robert to different departments or administrative roles if personal conflicts hinder team functioning.
- Training: Provide leadership and interpersonal training focused on conflict management, communication, and professionalism.
- Legal Review: Consult legal counsel to ensure policies and procedures are compliant with employment law and workplace safety standards.
- Monitoring: Establish ongoing oversight mechanisms to monitor team dynamics and enforce policies.
- Follow-up: Schedule regular check-ins with the team and involved individuals to assess progress and address emerging issues.
- Leadership Commitment: Demonstrate hospital leadership’s commitment to a safe, respectful, and collaborative workplace environment.
Conclusion
Building a cohesive leadership team in a healthcare setting requires diligence in addressing interpersonal conflicts, especially those with legal and institutional implications. By implementing structured conflict resolution strategies, ensuring adherence to policies, and maintaining comprehensive documentation, the hospital can foster a professional environment conducive to effective leadership and patient care. The scenario with Jack and Robert underscores the importance of proactive management and ethical oversight in navigating personal disputes that impact organizational health and safety.
References
- American Hospital Association. (2019). Workplace safety policies in healthcare. Chicago, IL: AHA Press.
- Bateman, T. S., Snell, S., & Konopaske, R. (2019). Management: Leading & collaborating in a competitive world. McGraw-Hill Education.
- Nahrgang, J. D., Morgeson, F. P., & Hofmann, D. A. (2011). Safety at work: A meta-analytic investigation of the link between job demands, job resources, and safety outcomes. Journal of Applied Psychology, 96(1), 71–94.
- OSHA. (2014). Guidelines for preventing workplace violence in healthcare facilities. Occupational Safety and Health Administration.
- U.S. Equal Employment Opportunity Commission. (2022). Legal obligations to prevent workplace harassment. Washington, D.C.: EEOC Publication.