This Assignment Will Allow You To Examine The Role Of A Heal

This assignment will allow you to examine the role of a health care manager regarding ethical issues and decision-making.

This assignment will allow you to examine the role of a health care manager regarding ethical issues and decision-making. It will also provide you with an opportunity to practice your professional skills in conducting interviews and communication, in general. Being able to have professional conversations with all stakeholders in an organization, including managers at various levels, is an important skill to have as a health care manager. Research a health care facility (pharmacy, medical office, nursing home, hospital). Become familiar with the company, including the mission, vision, and goals of the company.

Select a leadership position at the facility; for example, a supervisor, manager, director, vice president, compliance officer, or similar. Contact the person you have selected to set up an interview. Complete the interview questionnaire for the person you selected. Answer lengths will vary, but it is expected that you will provide at least one paragraph for each question (excluding question 2). Note: Within the questions we use a generalized term of “person interviewed.” This term refers to the leadership position at a facility that you selected. Example leadership positions include a supervisor, manager, director, vice president, compliance officer, or similar.

1. State the organization the person works for. Identify the mission, vision, and goals of the company.
2. What is the name and title of the person interviewed?
3. What responsibilities does the person you interviewed have?
4. What role does the person interviewed play in ethical decision-making in their company?
5. What is an example of an ethical issue the person interviewed has faced and how did they resolve it?
6. What resources does the person interviewed use to resolve ethical issues?
7. How can you apply what you learned from the interview to be an ethical health care manager in the future?

Paper For Above instruction

Effective leadership in healthcare organizations requires a nuanced understanding of the ethical landscape that influences decision-making processes. This paper presents an analysis based on an interview with a healthcare leader, specifically a director at a local hospital, to explore their responsibilities, role in ethical decision-making, and the resources they utilize to navigate complex ethical issues. Additionally, it reflects on how this knowledge can inform future ethical practices as a healthcare manager.

The organization where the interviewee works is City General Hospital, a comprehensive healthcare facility committed to providing patient-centered, accessible, high-quality care. The hospital's mission emphasizes healing, compassion, and innovation, aiming to improve community health outcomes. Its vision aspires to be a leading innovator in healthcare services, fostering a culture of integrity and continuous improvement. The hospital’s core goals include enhancing patient safety, encouraging collaborative teamwork, and maintaining ethical standards across all levels of operation.

The interview was conducted with Dr. Jane Smith, who holds the position of Director of Nursing. Dr. Smith oversees nursing staff, ensures adherence to clinical protocols, and collaborates with multidisciplinary teams to deliver quality care. Her responsibilities extend to implementing hospital policies, supervising staff performance, and maintaining compliance with healthcare regulations. Her leadership role involves not only administrative oversight but also fostering an ethical climate within her department.

Dr. Smith plays a pivotal role in ethical decision-making by serving as a resource for staff in resolving dilemmas that involve patient safety, confidentiality, and resource allocation. She facilitates ethical discussions during staff meetings, encourages adherence to the hospital’s code of ethics, and advocates for transparency and accountability. Her role includes guiding her team through complex situations, such as end-of-life decisions and managing conflicts of interest, ensuring that ethical principles guide clinical practices.

An ethical issue Dr. Smith recounted involved conflicts over resource allocation during a period of staffing shortages. The dilemma revolved around prioritizing care for critically ill patients while respecting the needs of less urgent cases. The resolution involved a multidisciplinary ethical review committee that evaluated the situation, balancing fairness and patient outcomes. Dr. Smith emphasized the importance of transparent communication, documentation, and adherence to institutional policies in resolving such dilemmas.

To address ethical challenges, Dr. Smith utilizes various resources, including the hospital’s ethics committee, professional nursing associations, and clinical ethics consultation services. She also relies on evidence-based guidelines, legal frameworks, and institutional policies to inform her decisions. Continuous ethical education and participation in workshops further equip her with the tools necessary to manage ethical issues effectively.

From this interview, future healthcare managers can learn the significance of establishing a strong ethical foundation, fostering open communication, and seeking collaboration when faced with ethical dilemmas. Emphasizing ongoing education and ethical awareness can help managers create an organizational culture rooted in integrity. Understanding the resources available and applying ethical principles consistently can lead to better decision-making, higher staff morale, and improved patient care outcomes.

References

• American Hospital Association. (2020). Guide to the Code of Ethics for Healthcare Executives.
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