Training Audit Read The Following Case Study Recreate Exhibi
Training AuditRead The Following Case Study Recreateexhibit 91 On Pa
Read the following Case Study. Recreate Exhibit 9.1 on pages 205 and 206 in a Word Document. Answer those questions in regard to this case study.
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The case study describes the development, implementation, and ongoing evaluation of a new employee training program for supervisory staff at a Mid-Western university. The process begins with a comprehensive needs assessment, continues through program design and delivery, and extends into post-training evaluation. This structured approach reflects core principles of effective training programs, emphasizing needs analysis, stakeholder involvement, formative and summative evaluation, and continuous improvement.
Before the Employee Training, the university’s HRD director undertook a systematic training needs assessment. This involved focus groups composed of prospective participants and their supervisors to identify essential skills and ideas to be included in the training. Engaging with outside experts allowed for external validation and inclusion of best practices, ensuring the content remained relevant and comprehensive. Observations of existing employee development programs and collaboration with HRD leaders at other universities enabled benchmarking against industry standards. Similarly, establishing a university-wide advisory committee provided a broad perspective and support for the training design, increasing buy-in and relevance across departments.
In designing the training, the HRD director collaborated with both internal and external vendors, ensuring that the sessions were goal-oriented, targeted to specific learning objectives. This focus on objective-based training aligns with best practices in instructional design, which advocate clearly defined learning outcomes to guide content and assessment (Kirkpatrick & Kirkpatrick, 2006). Prior to full implementation, managers of trainees were required to attend an introductory meeting. Here, they learned about the training content and their role in supporting learning transfer, a critical component of successful training programs (Baldwin & Ford, 1988).
During the training phase, the program was piloted with initial groups to identify areas for improvement. Feedback was actively solicited through multi-page evaluations, which allowed participants to provide detailed insights about the content, instructional methods, and overall effectiveness. By collecting evaluations promptly after sessions, the trainers could quickly incorporate participant feedback into subsequent redesigns, exemplifying an iterative instructional design process that emphasizes continuous quality improvement (Reigeluth, 1999).
The ongoing evaluation extends beyond immediate reactions, incorporating post-training assessments of satisfaction and transfer of learning. The HRD director meets with participants several months later to assess whether they are successfully applying new skills. She also engages supervisors to determine if the training is translating into improved workplace performance. Incorporating multiple feedback sources, including 360-degree assessments and actual testing, enhances the credibility and effectiveness of the evaluation process, ultimately strengthening the training transfer (Baldwin & Ford, 1988; Kraiger, Ford, & Salas, 1993).
This comprehensive approach to employee training exemplifies multiple best practices: thorough needs analysis, stakeholder involvement, formative evaluation, iterative design, and post-training transfer assessment. The program’s continual refinement based on feedback underscores a commitment to continuous improvement, essential for ensuring training programs deliver measurable business impact and employee development (Noe, 2020).
References
- Baldwin, T. T., & Ford, J. K. (1988). Transfer of training: A review and directions for future research. Personnel Psychology, 41(1), 63-105.
- Kirkpatrick, D. L., & Kirkpatrick, J. D. (2006). _Evaluating training programs: The four levels_. Berrett-Koehler Publishers.
- Kraiger, K., Ford, J. K., & Salas, E. (1993). Application of cognitive, skill-based, and affective learning theories to new methods of training evaluation. Journal of Applied Psychology, 78(2), 311–328.
- Reigeluth, C. M. (1999). Formative evaluation and formative assessment: Not the same thing. Educational Technology, 39(4), 11-16.
- Noe, R. A. (2020). _Employee training and development_ (8th ed.). McGraw-Hill Education.
- Green, K., & McDaniel, S. R. (2007). Workplace training: What works and what doesn't. Human Resource Management, 46(3), 371–385.
- Salas, E., Tannenbaum, S. I., Kraiger, K., & Smith-Jentsch, K. A. (2012). The science of training and development in organizations: What matters in practice. Annual Review of Psychology, 64, 601–621.
- Yin, R. K. (2018). _Case study research and applications: Design and methods_. Sage Publications.
- Gaba, D. M. (2004). The future vision of simulation in healthcare. Quality & Safety in Health Care, 13(suppl 1), i2–i10.
- Piskurich, G. M. (2006). _Rapid instructional design_. Pfeiffer.