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Refer to section “The WH Framework for Business Ethics” of Ch. 2, "Business Ethics," of Dynamic Business Law for information on the WH Framework. For this assignment, refer to the scenario located in the “Questions & Problems” section of Ch. 2, “Business Ethics” in Dynamic Business Law. This scenario involves Steven J. Trzaska, the head of L'Oreal USA's regional patent team, and the ethical rules and core values of the company. Read the scenario in the textbook and complete the following activity. Create a WH Framework chart, similar to Exhibit 2.2. Refer to L'Oreal’s core values and the primary values in Exhibit 2.3 to determine the guidelines to include in the WH Framework. Write an explanation of how you decided on the list of stakeholders and guidelines to include in your WH Framework.
Address the following questions in your explanation: · Which stakeholders did Trzaska and the management of L’Oreal cater to? Why? · What values did L’Oreal’s management choose when they made the decision to fire Trzaska? Why? Self-Reflection In addition to your explanation, address the following self-reflection questions: · How did the WH Framework help you analyze the situation? · Now that you’ve put together the framework, how does the WH Framework help managers with making business decisions? · What type of decisions would the WH Framework chart help you make as a manager?
Paper For Above instruction
The WH framework is a practical tool rooted in business ethics, designed to help managers and decision-makers evaluate ethical dilemmas systematically. In the context of the scenario involving Steven J. Trzaska at L'Oreal USA, applying the WH framework provides a structured approach to analyze the ethical considerations surrounding Trzaska’s employment termination. This essay will develop a WH framework chart based on L'Oreal’s core values and primary values, explain the selection of stakeholders and guidelines, and reflect on how this framework assists managers in ethical decision-making.
Developing the WH Framework Chart
The first step in constructing the WH framework involved identifying the key stakeholders affected by the situation. In Trzaska's case, stakeholders include Trzaska himself, L’Oreal's management, other employees within the patent team, shareholders, consumers, and regulatory bodies. Trzaska, as the individual directly involved, is a primary stakeholder. Management's decisions impact the reputation and operational integrity of L’Oreal, making shareholders and consumers also critical stakeholders. Additionally, regulatory bodies ensure compliance with legal standards, influencing the ethical landscape of the decision.
Next, the guidelines to include in the WH framework were derived from L'Oreal’s core values, such as integrity, respect, transparency, and responsibility, as outlined in Exhibit 2.3. These core values support ethical decision-making by emphasizing honesty, respecting colleagues’ rights, and maintaining accountability. The primary values inform the ethical principles that should guide responses like Trzaska’s situation, particularly in handling confidential information, intellectual property rights, and workplace conduct.
Stakeholders and Guidelines Selection
Trzaska and management primarily cater to stakeholders who uphold the values of honesty, fairness, and respect. Management's decision to fire Trzaska was driven by the need to protect corporate integrity, comply with legal standards, and uphold the company's ethical standards. The decision reflects a prioritization of responsibility towards shareholders and consumers who expect ethical business conduct. The guidelines incorporated in the WH framework advocate for transparency in expressing concerns, fairness in disciplinary actions, and respect for individuals' rights, aligning with L'Oreal’s core values of integrity and respect.
Self-Reflection on the WH Framework's Utility
Utilizing the WH framework significantly enhanced my ability to analyze the ethical dilemma systematically. It compelled me to consider the interests of all stakeholders and to apply core values as guiding principles. The framework fosters a balanced evaluation rather than impulsive or purely legalistic decisions, encouraging a moral perspective grounded in corporate ethics.
Furthermore, the WH framework serves as an invaluable decision-making tool for managers. It provides a clear, step-by-step process to evaluate ethical dilemmas, ensuring that decisions align with the company's values and stakeholder interests. As a manager, employing this framework can support transparency, accountability, and integrity, which are vital in maintaining corporate reputation and fostering trust with stakeholders.
The WH chart is especially helpful in decisions involving employee misconduct, compliance issues, and strategic choices that impact multiple stakeholder groups. It guides managers to consider ethical principles alongside legal and business considerations, leading to more responsible and sustainable business practices.
Conclusion
Applying the WH framework to the scenario involving Steven J. Trzaska reveals its effectiveness in structuring ethical analysis and guiding principled decisions. It aligns stakeholder interests with core company values, ensuring that ethical considerations are integrated into management decisions. As a tool, the WH framework not only facilitates initial analysis but also supports ongoing ethical leadership in diverse business contexts.
References
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