You Have Recently Been Hired As A Chief Information G 030420

You Have Recently Been Hired As A Chief Information Governance Officer

You have recently been hired as a Chief Information Governance Officer (CIGO) at a large company. This is a newly created position and department within the organization that was founded on the need to coordinate all areas of the business and to provide governance of the information. You will need to hire for all positions within your new department. The company has been in business for more than 50 years and in this time has collected vast amounts of data. Much of this data has been stored in hard copy format in filing cabinets at an offsite location but in recent times, collected business data is in electronic format stored in file shares.

Customer data is being stored in a relational database, but the lack of administration has caused data integrity issues such as duplication. There are currently no policies in place to address the handling of data, business or customer. The company also desires to leverage the marketing power of social media, but has no knowledge of the types of policies or legal issues they would need to consider. You will also need to propose relevant metrics that should be collected to ensure that the information governance program is effective. The CEO and Board of Directors have tasked you to develop a proposal (paper) that will give them the knowledge needed to make informed decisions on an enterprise-wide Information Governance program, addressing (at a minimum) all of these issues, for the company.

Introduction Section - Industry Overview and Resources

The industry selected for the information governance initiative is the healthcare sector. Healthcare organizations generate and manage vast quantities of sensitive data, including patient health records, insurance information, and operational data. This industry is highly regulated, with strict requirements around data privacy, security, and compliance, making it an ideal context to implement comprehensive information governance frameworks.

Healthcare is a critical sector that relies heavily on accurate, accessible, and secure information to deliver quality patient care and to comply with legal mandates such as the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (GDPR), and other regional privacy laws. The industry faces continuous challenges related to data volume growth, data fragmentation, and ensuring data integrity across multiple systems and formats. As the organization advances its digital transformation, establishing a robust information governance program will enable better data quality, compliance, and strategic decision-making.

Potential resources to support this industry-specific initiative include authoritative frameworks such as the Data Governance Institute (DGI) Framework, Healthcare Information and Management Systems Society (HIMSS) maturity models, and International Organization for Standardization (ISO) standards like ISO/IEC 27001 for information security. Other key resources involve legal and regulatory documents, industry best practices, and scholarly articles on health data management. For example, the Office of the National Coordinator for Health Information Technology (ONC) provides guidelines and tools to promote interoperability and data security in healthcare. These resources will help inform policies, procedures, and metrics for effective healthcare information governance, ensuring data privacy, security, integrity, and usability.